: Preços, promoções e comentários

10/10 - Excelente

Vitor01, Rio de Janeiro, Brasil

5 de jun. de 2015

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Ótimo hotel, vista incrível, excelente serviço

O hotel é excelente, o quarto é amplo e confortável com ótimas instalações e o atendimento pelo pessoal do hotel foi perfeito. O café da manhã é muito bom e o restaurante possui, além de excelente comida e serviço, uma vista incrível sobre a enseada de Tobermory.

8/10 - Boa

MikeDi , East Midlands.

6 de out. de 2017

Pontos positivos: Limpeza e serviço e funcionários

Work in progress

A grand pile in it's day, undergoing a gradual and much needed, refurbishment. The location is it's biggest pull, set quite high above town, with simply stunning views from frontal elevations.The welcome and general ambience proved pleasant and the public areas comfortable, tasteful and pleasing. Our (rear) bedroom was a relatively easy climb up the wide staircase to the first floor. It proved just adequate. Furnishings were functional, but a tad utility and tired, as were fixtures / fittings etc. Bathroom was adequate, with plenty of very hot water on tap! Dining was pretty average, also reflecting the need for an overhaul. Quite handy for the picturesque Toberory Main Street and it's varied attractions. Did I mention the views? If refurbishment is eventually completed, the Western Isles could be a winner!

Hospedou-se por 3 diárias em set. de 2017

10/10 - Excelente

Paul

19 de set. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Our stay at Western Isles Hotel

fantastic location and couldn't have picked a better hotel for our visit.

Hospedou-se por 1 diária em set. de 2017

2/10 - Terrível

Mary , Co. Durham

30 de jun. de 2017

Pontos negativos: Limpeza, serviço e funcionários e conforto do quarto

We were let down

Despite having had several emails from Expedia confirming our booking, when we arrived we were advised that the hotel had had no notice of our arrival. The receptionist told us that the hotel was no longer in communication with Expedia, and made no effort to find us alternative accommodation. We had to ask her to ring round on our behalf - we eventually booked into The Mishnish which gave us a much better deal. For this reason I cannot fairly rate the room. However, when I rang Expedia for advice on how to deal with the matter, the extremely helpful and pleasant customer advisor told me that the hotel had not in fact severed links with Expedia. I should have contacted the hotel myself to confirm the booking - something that I was advised to do by Expedia, but forgot...

Hospedou-se por 4 diárias em jun. de 2017

8/10 - Boa

Former Scot, Illinois

31 de mai. de 2017

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Staying at this hotel is like a step back in time. A person must be able to navigate stairs and parking is limited but the views from the terrace were great and their haggis at breakfast was excelent. Great staff.

Hospedou-se por 3 diárias em mai. de 2017

10/10 - Excelente

Daphne

30 de mai. de 2017

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto

Beautiful old hotel on a cliff with great view

This is a beautiful old stone hotel on a cliff with a wonderful view overlooking the picturesque harbor of Tobermory. We were early in the season, but it booked up quite quickly. Our room was large and comfortable with charming but very functional old furniture and plumbing; the couple we were traveling with had a smaller but still nice one. The breakfasts were GREAT, including especially the porridge, the full Scottish breakfast, and the kippers. We also had a good meal one night after a long day of driving on the island. Public rooms include a nice bar and conservatory with a lovely view overlooking the harbor and a cozy "writing room." I loved the fact that a quiet and friendly dog (owned by the desk clerk?) allowed us to pet it the first day. The day we arrived they were training new staff, so we waited a long time for our rooms, but the owner politely apologized and paid for our drinks. I'd definitely stay here again and recommend it to anyone who likes to slow down a bit and enjoy the world.

4/10 - Insatisfatória

Viajante verificado

9 de mai. de 2017

Pontos positivos: Serviço e funcionários

Pontos negativos: Limpeza e condições e instalações da propriedade

lovely old building overlooking Tobermory bay

this is a lovely positioned hotel with superb views over the bay within a steep but short walk of town centre. The owner told us how he had needed to spend huge monies on the roof and externals to make it watertight. Im sure this is so but the rooms were extremely sad and tired and the bathroom in a very poor state of repair. The bed was comfy however the general housekeeping was poor. the bathroom wasn't spotless and the carpets needed hoovering. The bed was clean though. breakfast was really good. The hotel has obviously used some money to improve on this aspect and the staff were very polite and helpful. Parking was also limited for a hotel of this size

10/10 - Excelente

Craig

3 de abr. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Great service

Stayed for a wedding. Front of house when put of their way to make sure we could get changed in comfort even when arriving at noon for a check in. Great service

6/10 - Ok

Trevor

7 de mar. de 2017

Pontos positivos: Limpeza e conforto do quarto

Clean room, good food.

It was lovely. Brilliant room with a sea view. Huge bay window with chairs in to sit and watch the boats bobbing about.

10/10 - Excelente

Viajante verificado

6 de fev. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Amazing hotel with great view

Very cosy, lovely staff and great location!

10/10 - Excelente

Viajante verificado

2 de fev. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

It was wonderful!!! I loved it!!!

The staff was awesome!!! I loved the hospitality and the view was beautiful!!

10/10 - Excelente

Viajante verificado

31 de jan. de 2017

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Friendly attentive staff

We were there for four nights, tried the restaurant on the first night and chose to eat there every night it was so good. The staff were very friendly and looked after us well

10/10 - Excelente

Andy

27 de jan. de 2017

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Room with a view and a half.

Amazing place in the process of major refurbishment. So you have to allow for this they hope to be sorted asap. The room was huge the bed was awsum the views were out of this world.

8/10 - Boa

Marlene

20 de out. de 2016

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Enjoyable Stay

Warmly welcomed. Hotel has character. If you want travel lodge style, go stay in a travel lodge. Hotel serves great food in the evenings.

8/10 - Boa

Kim Ling

10 de out. de 2016

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto

Pontos negativos: Serviço e funcionários

A room for nostalgia

Our room (the Glenturret) was clean and spacious. Just don't expect modern luxury in this historical building but the view was more than enough to make up for it.

8/10 - Boa

Paul and Penny, Houston

15 de set. de 2016

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Didn't have our reservation!

When we checked in, the hotel told us they didn't have our reservation. We showed them the Expedia web page and they pointed out that even though it said that the reservation was confirmed, it didn't have a confirmation number. It seems Expedia dropped the ball. The hotel was sold out but someway, they got a room for us. Thanks!

4/10 - Insatisfatória

joel, Seattle

23 de ago. de 2016

Pontos positivos: Limpeza

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

2 star hotel with a 5 star view

Old hotel that has changed ownership so many times over the years, there hasn't been consistent upkeep. The guy at reception had zero personality. the front doors to the hotel Don't shut on their own, they stick open from the carpet, allowing the cold wind come through. Roof leaks in many places, in our room as well as the view restaurant. Mold in the bathroom. Paint peeling.

8/10 - Boa

Kenneth

20 de ago. de 2016

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Eleva in a beautiful spotted

Just one night. Our room looked out on the land side (all that as available) but views from bar/restaurant/breakfast were stunning. No lifts so third floor was a bit of a hike. This followed walking back up the hill from the town waterfront so god exercise! Good breakfast.

6/10 - Ok

Viajante verificado

14 de ago. de 2016

Pontos positivos: Serviço e funcionários

Pontos negativos: Condições e instalações da propriedade

6/10 - Ok

Trish , Dorset

11 de ago. de 2016

Pontos negativos: Condições e instalações da propriedade

Wonderful view over the harbour

We knew from previous reviews that this hotel was in need of updating so this managed our expectation. The stately nature and proud location of this hotel are wonderful and the Isle of Mull is absolutely delightful.

10/10 - Excelente

rachel, Newcastle upon Tyne

8 de ago. de 2016

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

Beautiful views lovely hotel

Amazing views

6/10 - Ok

mac, scotland

23 de jul. de 2016

We booked double with single beds given twin single/offered our daughter another room mattress disgusting!!then offered another on 3rd level very musty,unacceptable too many stairs to access had to find accommodation elsewhere in poring rain not good would like compensation please!!

6/10 - Ok

Viajante verificado

19 de jul. de 2016

Pontos positivos: Limpeza e conforto do quarto

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

huge potential

typical condition for a large old hotel. has plenty character with a lovely dinning area. greats views but some of the rooms need a tidy up. our room was clean and satisfactory.waiter service is friendly and good however the reception staff could do with some character. Not friendly at all.

10/10 - Excelente

Mary, Baltimore

4 de jul. de 2016

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

Anniversary trip to Scotland

A wonderful place to spend our anniversary in Tobermory. The service was excellent, atmosphere of old world charm, and the dinner we had in the restaurant was amazing!

6/10 - Ok

Hilary, Lancashire

29 de jun. de 2016

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade

What a shame.

In its hey day this was probably a fabulous hotel, however it is now very dated and tired.An imposing building in a great location. The view over Tobermory bay from the patio is amazing but the conservatory looks like its about to fall into the harbour. Check in was perfunctory verging on rude. The rooms were spacious and clean but threadbare. The evening meal was of a good standard. Breakfast was plentiful but the chef seemed unable to produce a soft poached egg despite three attempts. Such a shame but it needs a huge amount of money spending on it to bring it back to its former glory and make it worth the price tag.

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Western Isles

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7,8/10

7,4/10

6,2/10

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10/10 - Excelente

Vitor01, Rio de Janeiro, Brasil

Ótimo hotel, vista incrível, excelente serviço

Vitor01

8/10 - Boa

MikeDi , East Midlands.

Work in progress

MikeDi

10/10 - Excelente

Paul

Our stay at Western Isles Hotel

Paul

2/10 - Terrível

Mary , Co. Durham

We were let down

Mary

8/10 - Boa

Former Scot, Illinois

Former Scot

10/10 - Excelente

Daphne

Beautiful old hotel on a cliff with great view

Daphne

4/10 - Insatisfatória

Viajante verificado

lovely old building overlooking Tobermory bay

Viajante verificado

10/10 - Excelente

Craig

Great service

Craig

6/10 - Ok

Trevor

Clean room, good food.