Instituto de Astrofísica de Canarias

Very nice rooms, great location, very clean

O hotel é lindo e está muito novo. O quarto é confortável, e tudo funciona bem. Por ser novo, alguns funcionários ainda não tem todas as respostas na ponta da língua, e alguns procedimentos simples, demoram um pouco, mas nada que atrapalhe o passeio. Eu recomendo fortemente e nõ vejo a hora de voltar.

It wasn't worth the price. The breakfast was good with plenty of choices, though the cleanliness left something to be desired. The room wasn't clean—at least not to the naked eye—and there were cockroaches in it. When you mention it at reception, they act as if it’s normal. I could understand that if the room cost less than 50 euros, but not when you're paying more. Even if the staff considers it normal, I’m a guest and I don't want that; it would be nice if things were actually cleaned. The pool was clean, though, and there was plenty of entertainment. The staff needs to speak better English.