Good afternoon Ansgar, we are happy that you had a nice holiday in our property. We are sorry that you did not understand that you rented an apartment and not an entire villa as both in the title and in the description of the rental is referred to as apartment Rosella. Always in the description in fact are also indicated the other apartments with their references. The photos, each with the descriptive caption, are refer to the rented apartment, to the surrounding area and the common areas. However, it remains to highlight that the apartments are designed to ensure guests maximum privacy as can be read from the reviews. The pool is located between the two villas and it is equipped with an easy to open sliding cover, which allows to keep the water clean and an optimal temperature. We are happy that you appreciated our availability and our advice It was also a pleasure for us to meet you. you are always welcome carla and gigi

Good evening Andreas, thank you so much for your beautyfull appreciation. we're happy that you have spent a lovely week and that you have appreciated our tips. for us was a great pleasure meet and host you and your lovely family. we also reccomend you because you are very nice,friendly polite...all hosts would like have a guests like you. we hope to meet you again regards carla and Gigi

merci à Juliette et à sa chère famille pour avoir choisi de passer leurs vacances chez nous et pour la belle appréciation. personnes polis et cordiales. ils ont laissé l'appartement très propre. nous sommes êtes très contents de les connaître de l'hospiter et donner leurs de conseils pour les vacances. vous serez toujours les bienvenus merci Carla et Gigi nous espérons de les rencontrer.

Rolf i think the review is referred to another property because nothing has ever BEEN UNDERLINED IN THE PREVIOUS REVIEWS OF OUR PAST GUESTS on this platform.I can only think that as you had to pay for a substantial damage it lead you to write an unreal review.You underlined without sea view and mountain view insignificant!We have NEVER written anywhere that our flats have a sea view! they have a beautiful open view of the hills and the city and our guests appreciate it. Read the reviews of flats Giulia, Giorgia, Rosella and Franco.You are not credible, you are incorrect!You want only to unjustly blame the owner because you haven't read rules carefully,so writing lies and making unfortunate jokes to him like during check in.As you had to pay deposit you storm me with unpleasant messages on the chat of vrbo. PLATFORM ACKNOWLEDGING AND COMPENSATED ME THE DUE AMOUNT. So make attention if you rent them a house verify all before with them at the check in/out to don't have unplesed surprises.Now I will respond to other untrue things. 1)the main road to enter in the property is not narrow.Look it on Google maps!About the road inside the property is downhill but nobody has ever claimed about it and have been there bigger and longer cars even with bicycle track.The street is clearly visible in the photos on this platform.You don't say again the true.2)The bathroom has its regularly habitability and it is clean.We have always 5 ☆ for cleaning. You have left apartment dirty and also bins full of rubbish. 3)Extra costs are indicated: in the description,in services and in the rules of the house.Linens you can bring yours own for free or rent ours at payment.-energy is charged because there are air conditioners.In 3 days you have only to pay 2€ that we didn't even charge you!- check in/out beyond the established times it is normal that are charged we aren't an Hotel.4)Even children are able to close the wooden gate of the garden.5)the door is an armored door and it is normal that it has an input limiter and not a chain!input limiter isn't broken at the first use!it's many years that my guests use it.At your check in it worked perfectly!at your check out the door was wide open and stuck to the wall so I can't see the imput limiter broken and dangling and you don't tell me anything.You also denied to have broken it,in the chat of this platform.Damage is 200€ because the input was broken and to change it you have to dismantled and open the door!

Good morning Sandra, and many thanks for your appreciation. we are happy that you have spent some nice and relaxing holidays and that enjoyed your garden and also the swimming pool.You are very nice and friendly people. thank you so much to have choose to spend your holidays in our property and to have leave the apartment very clean. A special thanks for your gifts: tomatoes from your garden your favorite beer and Bavarian meat speciality.we are happy to meet you again. tschüss Carla e Gigi 🥰🥰

Merci pour votre appréciation et pour avoir passé de belles vacances. Les règles de notre maisons vacances sont tous indiquées dans cette plateforme aufin que les personnes les connaissent avant de faire leur réservation. Une semaine avant l arrivé nous envoyons à tous nos hôtes une mail avec tous les informations utiles et aussi les règles générales pour les leur rappeler. Comme ça ils peuvent s'organiser avec tout le temps soit pour le check in soit pour le check out. La piscine est partagées par conséquence on doit respecter les règles de la condivision et de covid. Vous n'êtes pas la première famille avec des petites enfants qui viennent chez nous et vous avez aussi pu voire qui les autres familles et leurs enfants se sont bien amusés avec la piscine en respectant les règles.qui vient chez nous aime surtout la privacy et se relaxer et nous avons beaucoup de familles qui retournent chez nous parce elles apprécient nos efforts. pour ce que concerne le coût extra de 10 euros pour le check out en retard de une seule demi-heure (comme déjà expliqué dans les informations pour le check out ) est que les dames arrivent à 930 pour nettoyer et préparer les appartements; qui dans ce période de covid doit être fait avec tous les temps nécessaires et avec attention tandis que tous nos hôtes nous donnent 5 étoiles pour le nettoyage et nous disent que les appartements sont vraiment très propre. salutations famille Lazzarini

bonsoir Samira et merci de votre belle appréciation.Nous sommes heureux que vous avez passé de belles vacances chez nous. vous êtes des hôtes que tous les propriétaires désirant avoir. vous êtes très respectueux des règles très sympas et vous avez laissé l'appartement très propre et en ordre. en plus en étant cordiales vous avez fait amitié avec les autres hôtes sans être indiscrets. En plus vous avez aussi compris et apprécié tous les efforts que nous faisons aufin de faire passér de bonne vacances aux nos hôtes. pour nous sera donc un plaisir vous rencontrer.nous devons continuer nos letions italien/français . merci et à bientôt carla et gigi

Dear Oliver , many thanks to have choosen Villa Lazzarini for your holidays. We are happy you enjoy during your stay here and you are welcome for next holidays. Every year we try to do something for do always better our property. This year we have add mosquito nets. Greetings from Gigi and Carla Lazzarini

Family Kelbert are a very nice people quite and very cleaned. They have respected rules and are very simpa. Villa Lazzarini is 1.8 km in the hill of imperia but there is a short way for got imperia only by walking aprox 1 km and in 15 minutes you are able to go to the city. I suggest to take car and go down to the street than park and continue by walking.

Thanks for the time you have spent for write this appreciation . Every year we try to give more to our guest . Upgrading house inside and outside . Every year we give new opportunities to our guest for example they have a discount on normal price in some restaurant and Pizzeria. Only one think is not clear . Your appreciation is very nice but only 4 stars . It would be appreciated have 5 or know how is possible make your next holidays 5 stars . Thanks again