Hotéis em Utica, IL

"Check in was a very long process, stood in line for 35 min and then told my room was not ready, gave us pool passes to start swimming and went back at 7pm and the line was longer, another 45 min. in line and room was still not ready but they had it ready in about 5 min of standing there. I guess a wash machine was down and they had no sheets. room was clean but the pool area is not clean at all. they need to do some serious cleaning of the pools themselves and the windows in the pool area...

"Wasn't much to offer for breakfast. 2 choices of cereal and one of them were empty."

"Breakfast was stale and lacked variety, we passed and went to McDonald's."

"We had a great stay, The breakfast was great!"

"Water was extremely cold when we tried to take a hot shower! "

"Breakfast was to be included. There was a breakfast room off the lobby. On a Saturday morning it stayed dark & locked. No reason. Coffee available for guest only. Unacceptable."

"Fine place to stay."

"Decent room, good breakfast, friendly staff. They did charge my card $3 for parking without telling me. Which was just odd and a little irritating. Overall good stay. "

"The problem in the room; the drapes did not work. They couldn’t close and the lights from the parking lot went into the room. It was very difficult to get to sleep."

"Impecável este hotel ! Tudo muito limpo ! Sempre tem um chá,, um café, frutas e cookies na recepção para os hóspedes ! Todo o Staff é muito simpático e prestativo ! Amy da Recepcao é um encanto ! A cama desse hotel é perfeita !!! Café da manhã !"

"Room was clean but smelled like smoke we had booked a non smoking room but this room smelled like some had smoked cigar even bedding smelled like cigar smoke "

"Terrible all over "

"Check out a day early than expected,staff did not want to refund my money. And breakfast was only a waffle and cereal "

"I was an okay stay "

"Everything was good except for the cockroaches crawling every time we turned on lights. Had to empty "

"The place was quiet, and clean. I would definitely stay there again."

"Every time we stay there the pool is too cold to even get in. It would be nice if you could raise the temperature so we could use the pool. "

"Nicely decorated and clean. Breakfast only offered one type of meat --- bacon ran out by 7:25 am. Also hot tub was broken."