Chalés em Ilha de Penang,

"Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

"Location isnt great for travelers - it's far from many of the sites. The hotel itself is quite loud, I could have sworn windows were open in our unit but they weren't. There were no hand towels in the unit for the bathroom. The bed was quite firm. Few plug-ins in the room, which meant unplugging the bedside lamp to charge phones. No safe in the room. The door didn't shut properly, meaning we had to ensure it was closed each time we entered or left. Staff were lovely. The pool has an incredible...

"Muito bom o hotel em tudo "

"Staff were extremely helpful."

"Nil"

"The only problem is lately the air cond is not cold even though we have set the thermostat to 16°C. Please maintain the aircond units properly. Please don’t control the settings from your control room to 24°C. We have paid for the room and some of us love 16°C."

"yes"