2/10 - Terrível
Viajante verificado
23 de ago. de 2017
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A totally nightmare!!
I got there on Saturday night and the girl "Maria" was there waiting for me...I soon I got there she is been very unfriendly, she told me that the room that I was booked was not available (top apartment with see view) instead she gave me a another room with not kitchen and at the basement I think it was a garage or something... But anyway I didn't care because I was tired after almost 6 hours travelling so I went to sleep. The day after I've complained that I've paid for the top apartment with a nice view but she told me that was not available because I've booked throughout expedia.com and she didn't want to deal with them because they are taking too much commission, I couldn't believe what she was saying, also the all time I was talking with her she was not even looking at me but she was playing with her mobile phone!!! Finally she told me that I could stay in the room that I've initially booked but for the double price..I was in shock! she want 200 euro per night (I've booked the place for 400 euro in total for 4 night). At the point I told her that she was crazy and that I was coming from far away and definitely was not my fault if she doesn't want to deal with expedia!
Obviously at this time of the year Hvar is full of tourist but it's not right to tread them a meat for slaughter, it's not fair!! I was a bit down and I thought that more or less I was going to find the same treatment where ever I was going..but I was wrong after that I've managed to
Viajante verificado
Hospedou-se por 4 diárias em ago. de 2017