Hotéis em Hurst Green, ENG

"Registration was cursory. Certainly not rude, just “fill in your details and here’s your key.” No offer of assistance for two seniors to carry suitcases up narrow stairs. No further information offered. Room was adequate. Shower is traditional British style - in a very high narrow tub, very dangerous for seniors in my opinion. Notice in room that no outside food allowed, and may result in an additional charge. Overall good value for money, but more of a two star than a three star hotel. "

"Lovely clean comfortable room."

"We booked The Relais Cooden beach via Expedia particularly for its location and spa facilities. We had booked the "Cosy double room" because that was all that was left. On arrival we tried to book spa treatments but there were no available bookings during our three night stay. This was disappointing as there was no mention on the Expedia website that you needed to book in advance. Apparently, guests who booked directly with the hotel enjoyed free use of the spa whereas booking through Expedia...

"Visited as we had a family funeral with the wake being held at the Bannatyne hotel. As a family we couldn’t recommend it more, we were given a room upgrade which was lovely. Breakfast was excellent with great choice for everyone. Would definitely stay again."

"Lovely golf course and breakfast was great but slow. Room was very dated and the bed had a huge dip in the middle. Very outdated and an old TV so couldn't even put on Netflix and relax."

"Staff were friendly, breakfast was hot and nice. Lovely old hotel that needs some care. It is a shame the pool is no longer in use."

"This property is unbelievably beautiful and comfortable. Easy on street parking and close to the sea front and good restaurants. The hosts were welcoming and helpful. We highly recommend staying and experiencing Victorian living at its best."

"Very comfortable bed. Tasty breakfast. Staff were friendly and helpful. Quick check in"

"The room was comfy and i had everything i needed.I must say the lady on reception was very helpful and did her job really well i enjoyed my stay and i look forward to coming back next year."

"nice hotel very old building well maintained staff friendly and helpful"

"The superior room was comfortable and led out to a huge quiet garden. But the decking and furniture outside were rotten. The bathroom had an unstable toilet and a difficult shower. Insulation was poor. Presentation on approach wasn’t great, with dead plants everywhere. Having said that, we had a great night’s sleep and staff were friendly and helpful. Location great."

"Good value for money / very quiet and well located for the pier and beach - only criticism was that the bed was too soft for me - would stay here again though"

"Thankfully we only stayed for one night. The room (number 4) itself was a good size and being on the ground floor, was perfect for getting overnight bags and the dog in. The hot water tap was in need of repair, sometimes water came out of the tap other times it was a trickle. The basin was missing a plug for the basin. I did raise both issues with reception staff. I wasn't expecting maintenance staff to come running on a Saturday afternoon, needless to say the tap wasn't fixed when we arrived...

"Myles and Duncan were masterful and very gracious in managing and accommodating us under difficult circumstances. Thank you with great appreciation"

"Very friendly staff and modern, clean rooms. "