8/10 - Boa
Rachel L.
21 de ago. de 2025
Pontos positivos: Limpeza
We recently stayed here as a family for a visit to Zion. The location is great; easy, pretty drive into the park and close to Walmart for groceries.The town home was clean, roomy, and the pool area was clutch on hot days after hiking. The lazy river was awesome.I would definitely recommend staying in this resort but not renting this specific town home. There were a bunch of little things that added up over the week and with the combined lack of responsiveness from the host, it dampened our visit.A rental of this level should have king beds. There is zero privacy on the upstairs master patio door. People can see directly into the bedroom and onto the bed. This has been referenced before in reviews and never addressed.The coffee pot needs to be replaced; it's junk. It percolates for hours and never stops.We received one garbage bag for the week and it took two days and multiple reach outs to receive more.Both light bulbs over the cook top were burnt out and never replaced.The master sink was clogged and wouldn't drain properly. We didn't reach out about this bc of the lack of response on other things. Shower soap empty upon arrival.A gaming system is advertised in the bunk room, with instructions on how to use, but there isn't one. The "host" is not responsive. The replies feel AI driven most of the time. It would be helpful to have a binder for guests of local info, town home details, key/lock info, etc.....
Rachel L.
Hospedou-se por 7 diárias em ago. de 2025