Hotéis em Hub, BA

"They need more activities. Staff need better training specially the restaurant staff who were caught lying. Never faced such irresponsible behaviour in my travel history. The resort does not have any activities after dinner and is very dark lighting need to improve"

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"The front desk agreed to cancel my reservation and issue a refund, but I have still not received my money. The hotel directed me to Expedia, although the payment appears to be held by the hotel. I would not recommend paying in advance through online booking sites."

"Beautiful location, helpful and friendly staff. Facilities and rooms need a renovations including ventilation fan in Washrooms. Swimming pool is magnificent and will consider staying again."

"Great service! Highly recommended."

"Well overall it was good but alot of things were not good"

"Emergency stay. Stayed one nice. The staff was polite. They took care of my bags. It was in less than average condition BUT the bed and linens were absolutely clean! Weak cold shower but the bathroom floor was in great conditions! Water gets shut off. AC and fan gets shut off. It was a good stop for am emergency. No pests! No sewer smell! I enjoyed my stay mostly."

"Great service excellent staff nice clean atmosphete top of the line one of the best stays in years love that recommendations for family and friends for sure Keep it up and God bless 👍"

" The hotel's central location was a highlight, and the staff were friendly. However, the buffet breakfast was disappointing – very basic with limited options. The room was spacious and clean, but the bathroom was problematic: no hot water despite multiple requests, and the basin was quite wobbly. "

"Unsafe area, pictures are not honest, this hotel should not even be listed on any website, it’s rated as a 3 star, when it shouldn’t be a 1 star. Washroom was filthy, sink drains onto the same floor where one takes a shower, which is right next to the toilet, no separation whatsoever. The shower water leaks into the room. There was no hot water, and it could apparently not be fixed. The door lock was broken and we were told it could only be fixed the next day, so we had to insist to get it fixed...