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Avaliações de La Quinta Inn & Suites by Wyndham The Woodlands/Spring

2.5 out of 5
La Quinta Inn & Suites by Wyndham The Woodlands/Spring
24868 Interstate 45 North, Spring, TX

Avaliações

7,4

Boa

Nota 10 - Excelente. 394 de 1002 avaliações" "
Nota 8 - Boa. 258 de 1002 avaliações" "
Nota 6 - Ok. 124 de 1002 avaliações" "
Nota 4 - Insatisfatória. 98 de 1002 avaliações" "
Nota 2 - Terrível. 128 de 1002 avaliações" "

7,6/10

Limpeza

8,2/10

Serviço e funcionários

6,8/10

Comodidades

7,4/10

Condições e instalações da propriedade

6,8/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Antonio

Boa opção
3 dias. Bom café da manhã e o quarto é grande

10/10 - Excelente

Brittany

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love it
Hospedou-se por 1 diária em abr. de 2024
Resposta de Janel em 4 de mai. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. It is always a pleasure to receive positive feedback. I am particularly pleased that you found we met all your expectations during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Ok

ANDREE

Viagem de negócios
Pontos negativos: Limpeza
It’s supposed to be a non smoking hotel and I complained because one room next to mine were smoking grass and the smell was all over
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Janel em 4 de mai. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Boa

Dora L

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
There were smokers on our floor and it's a non-smoking facility.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Janel em 4 de mai. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 - Ok

Mitchell

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The pool was not the best. The hot tub eas disgusting and the main pool looked liked it wasnt cleaned in weeks.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Destiny Owens em 27 de abr. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our property as we strive to make each stay enjoyable.

4/10 - Insatisfatória

MARCOS

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Microwave not working and no silverwares in room, when they a mini kitchen.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Janel em 21 de abr. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - Insatisfatória

Cindy, Lowell

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Other than the room being reasonably clean, the rest of the hotel had a lot to be desired. They do not have blow dryers in the room. You need to get it from the front desk and make sure to return it after your stay or you’ll be charged a fee to have the cleaning staff return it for you. The kitchenette had nothing in it. If you want to cook or heat something up, you again need to go to the front desk and get it to bring to your room. The only cutlery is plastic throw away spoon knives and forks. No utensils to actually cook with. There is no phone in the room. So if there’s a problem, you again need to go down to the front desk. The pool and jacuzzi are unusable. Not only is the water black in the jacuzzi but you need to be able to reach over a fence that is at least 6’ tall to unlatch the gate leading to that area. Most people, including the front desk person can’t do that. So you can’t get in or out of that area unless you’re over 6’ tall.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Janel em 14 de abr. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 - Terrível

Sayla

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Horrible
Hospedou-se por 1 diária em abr. de 2024
Resposta de Destiny Owens em 12 de abr. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Boa

Shermaine

Need deposit back into my account
Hospedou-se por 1 diária em mar. de 2024
Resposta de Janel em 6 de abr. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Excelente

DAVID MANUEL, MONTERREY

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy bonito hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Janel em 30 de mar. de 2024
Dear David, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. It is always a pleasure to receive positive feedback. I am particularly pleased that you found we met all your expectations during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Janel Romero, AGM

2/10 - Terrível

Shad

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was fairly rude and the property was definitely try and run down.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Janel em 30 de mar. de 2024
Dear Shad, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Janel Romero, AGM

10/10 - Excelente

GAMALIEL

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
EVERYTHING IS OK
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Destiny Owens em 25 de mar. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

8/10 - Boa

Vishal

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Bath tub and door locks required replacement.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Destiny Owens em 25 de mar. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

10/10 - Excelente

victor

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
front desk people was always nice
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Destiny Owens em 25 de mar. de 2024
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

6/10 - Ok

Joyce

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
Very disappointed the hot tub was not working. Website indicated no issues when I booked, that was the #1 reason I booked with this hotel was that it indicated a hot tub.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Destiny Owens em 25 de mar. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

2/10 - Terrível

Jacob

Hospedou-se por 1 diária em mar. de 2024
Resposta de Janel em 6 de abr. de 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Excelente

Katie

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was so nice and patient with me and my children
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Destiny Owens em 25 de mar. de 2024
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

10/10 - Excelente

Michael

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved my suite, it was very clean appreciated the kitchen space and the bed was very comfortable.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Destiny Owens em 25 de mar. de 2024
Maintaining a clean and comfortable environment for our guests is a top priority, and we're delighted that our efforts stood out during your stay. Your compliments about the cleanliness of our facilities are greatly appreciated and provide validation for the hard work our team puts in.

10/10 - Excelente

Wes

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was kind and courteous.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Destiny Owens em 11 de mar. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon..

8/10 - Boa

Ryan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The location was great for us
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Destiny Owens em 11 de mar. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon.

8/10 - Boa

Alonda

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Destiny Owens em 11 de mar. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon.

10/10 - Excelente

Nina

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Annie customer service was amazing, I will be back soon thank you 😊
Hospedou-se por 1 diária em fev. de 2024
Resposta de Destiny Owens em 11 de mar. de 2024
Thank you very much for your very thorough review. We appreciate your business and taking your valuable time to review our hotel. I will make sure to pass along to Annie the great review you left for her great customer service! We hope to see you back soon.

6/10 - Ok

Cynthia

Ok
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Destiny Owens em 11 de mar. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that we did not meet all your expectations. We have taken your feedback on board and will strive to make improvements accordingly.

2/10 - Terrível

Belia

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The stay at this property has been less than pleasing. I became a bit concerned driving up to the hotel as it was a VERY sketchy area and for 3 women traveling, that's concerning. From the minute I checked in, it was one disappointing moment after another. First, when I checked in, I was informed that the hot tub was out of season. That was the MAIN reason I selected this hotel over others and was willing to pay a little extra. Nowhere on the site description did it indicate that the hot tub would be out of season.In addition to that, they rang my debit card for over $100 MORE than the rate I was quoted from Travelocity. I had to bring it to her attention immediately and at first she didn't believe me but regardless she said to come to her when we check out and she would take care of it. She was very apologetic and explained it was a new system and said she would take care of it AFTER we checkout because she didn't want to take any chances of messing it up again. Our AC/Heater didn't work right and we were not able to switch rooms. The ice machine was broken as well. The ice machine wasn't that big of a deal but it was just one more perk that wasn't available. Normally, we are pleased with La Quinta, but unfortunately this location was not up to par.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Destiny Owens em 19 de fev. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

8/10 - Boa

SUSAN

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Toilet lever was broken.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Destiny Owens em 12 de fev. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it., I have shared your experience with my executive team, and we will review our options to prevent this experience from occurring in the future.

6/10 - Ok

Ana

Viagem de negócios, Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Hotel is shabby and worn. Towels in my room were thin and raggedy. No iron or ironing board or blowdryer in room.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Destiny Owens em 12 de fev. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

8/10 - Boa

Alejandro

Pontos positivos: Limpeza
Cuidar pequeños detalles hace la diferencia
Descuidan aspectos sencillos como no poner agua en los cuartos, falta de jabón, de shampoo, toallas muy pequeñas. El colchón viejo y deformado
Hospedou-se por 5 diárias em jan. de 2024
Resposta de Destiny O em 31 de jan. de 2024
We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously, and we will be addressing it with our team.

6/10 - Ok

Alondra

Viagem de negócios, Viagem com família e crianças pequenas
Pontos negativos: Comodidades
We found a cockroach
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Destiny Owens em 15 de jan. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will work with our team to ensure improvement accordingly.

10/10 - Excelente

Mary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
La Quinta Inn & Suites in Spring, Tx
This is was a very good visit to Spring, Texas to visit our family. The hotel was very clean and attractive to look at. The complimentary breakfast was excellent and the coffee was very good. Plenty of parking and very well lit The beds were nice and solid. There was one thing I missed and that was the hair dryer and the pillows were on the hard side. Otherwise, it was and excellent stay and this hotel made it for a very pleasant and comfortable visit.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

10/10 - Excelente

Kelon

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Destiny Owens em 3 de jan. de 2024
We loved having you here and we hope to see you again.

2/10 - Terrível

Humberto

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Xxx
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Destiny Owens em 27 de dez. de 2023
I apologize for your recent experience at the Days Inn as we failed to meet your standards, I have shared your experience with my team. We have taken your feedback on board and will strive to make improvements accordingly.

10/10 - Excelente

Brian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Home for the Holidays!!
Very nice place!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Destiny Owens em 3 de jan. de 2024
We loved having you here and we hope to see you again.

10/10 - Excelente

Kimberly

Viagem a dois
Pontos positivos: Comodidades
Had a wonderful stay. Staff was very friendly the room was very nice and clean. Enjoy the stay I would recommend it and I would come back again
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Destiny Owens em 3 de jan. de 2024
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We look forward to welcoming you back in the future.

10/10 - Excelente

Clarice

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Destiny Owens em 5 de fev. de 2024
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

10/10 - Excelente

Gregg

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a great breakfast buffet. Halls were bright. Room was clean with adornments.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
We're glad to hear you enjoyed our service and had a comfortable stay. We'll pass on your thanks to our staff. We look forward to welcoming you back in the future.

10/10 - Excelente

Lakisha

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Would book here again
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. Hope to see you back soon!

8/10 - Boa

Diana

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
We loved having you here and we hope to see you again.

10/10 - Excelente

Lauren, San Antonio

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was clean and safe
Hospedou-se por 1 diária em nov. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. Hope to see you back soon!

8/10 - Boa

Terri

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Employees are efficient and quick to respond. The room was comfortable except the couch which had some tears in it. Really liked the availability of plugs next to the bed to charge things.
Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

Colleen

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
They said have pool and hot tub but close due to cooling down in Texas. But didnt say til after i got there. Something they should have updated there what they have on internet. I thought that was terrible. And now have 50 more dollars out of my account.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Destiny Owens em 15 de jan. de 2024
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

6/10 - Ok

Justin

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
There was a very odd smell throughout the hotel. Kind of an Indian food and Marijuana mix of smells. Walls are so thin, even normal walking produces stampede like noise if someone is in a room above you. Coffee is made incredibly strong/thick, and there are no extended creamer options. Decent option if only needing a place to sleep at night for a day or two.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
I apologize for your recent experience at my hotel as we failed to meet your standards, I have shared your experience with my team and we will review our options to prevent this experience from occurring in the future.

10/10 - Excelente

Sharla

Viagem com a família, Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Definitely one of the best hotels I’ve ever stayed at for that price!!!! Will highly recommend this place to people in the future!! Amazing staff, easy to get too, and right in the heart of the city!!! This is a diamond in the ruff!!!
Hospedou-se por 3 diárias em nov.. de 2023

4/10 - Insatisfatória

Leanna

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Friendly front desk staff but the rooms were dirty with hair in towels and sheets. Overall motel needs an overhaul in updating and a scrub down.
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

LAKISHA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023

6/10 - Ok

Jessica

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Kathryn

Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Monday

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent customer service
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

CALLIE

Hospedou-se por 1 diária em nov. de 2023
Resposta de Destiny Owens em 4 de jan. de 2024
We loved having you here and we hope to see you again.

10/10 - Excelente

Max

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice facility
Hospedou-se por 2 diárias em nov.. de 2023

4/10 - Insatisfatória

Guadalupe, La Marque

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
First room stunk horribly like cigarettes despite it being a non-smoking hotel. We were changed to another room. When we walked in, there was already someone staying in the room. Front desk could only return us to the original room or change our room type to singles. With small children, that wasn't feasible for us. So we had to go back to the smoking room. Asked for some air freshener and was told there wasn't any. He ended up finding a small plug in for us. When we finally opened the sofa bed to set it up, there was some kind of food in the bed. At first it looked like fesces and/or vomit. But it turned out to be some kind of food item. He returned with fresh bedding for the sofa bed and a small spray of room freshener that smelled awful so we did not use it. He did apologize profusely and tried his best to help, but ultimately said he'd ask the manager to refund and/or greatly discount the room for us. Checked out the next morning with the reassurance that we'd be refunded for all the problems.
Hospedou-se por 1 diária em nov. de 2023