2/10
I usually do not write bad reviews, but this was bad. The room had a horrible smell, the carpet was wet because air conditioner leaked. We were told to put towels down. Bath room tiles grout was loose and tiles moved. Pool and hot tub closed, one of the main reasons we chose this hotel. Ice machine did not work. Curtains were dirty. We paid for late check out at 1, but at 10:45 they were knocking at our door to leave. We reminded them about 1 check out and then they came back at 11 to remind us to check out at 11. We told them again we paid for late check out. We left right after that or I’m sure we would have had our door knocked on again. Hotel was under renovations and elevator was scary. However staff was very nice and apologetic about things not working correctly.
stephanie
Hospedou-se por 2 diárias em jul. de 2025