6/10 - Ok
Brittney
4 de ago. de 2025
Pontos positivos: Limpeza
Beautiful property unkind host
We were in Hood River for a wedding that I was managing. The property is beautiful with breathtaking views. I am from AZ so the lush greenery was amazing. The property appears well maintained. That being said it is clearly an older house and we did have some plumbing issues. I would also like to note that two of the bedrooms are in the basement and not greatly appointed, it is unfinished and no pictures are posted here of it. My younger kids did not want to stay down there alone so we set them up in the living room which worked out since the toilet did backflow sewage into the shower upon its first use and whole the basement smelled awful. There are confusing and conflicting instructions about parking and the listed pullout was broken. My true concern is with the Host. When I called to report the backflow she did promptly return my call around 10:20 pm. But with a complete lack of customer service. I was accused of calling too late and of being drunk and cussed at when I answered her return call. A simple over flow didn't need a call until the morning but human sewage was coming out of the shower rendering bottom floor unusable. The wedding was the next morning and I was concerned about being able to prepare. Ultimately I refused service that evening because she was so aggressively rude. Someone sent a handy man anyway at 11pm who entered the home without permission and who was unable to fix it. She remained very rude the rest of my stay. The issue did get fixed the next day
Brittney
Hospedou-se por 5 diárias em jul. de 2025
