4/10 - Insatisfatória
jessy w.
1 de jul. de 2024
Pontos positivos: Limpeza
Pool not working
Property was clean and tidy. Welcomed when we showed up then informed the pool wasnt operational. We booked this stay several months before our stay and it was obvious the pool was never set up this year. We chose this property for the pool. After our stay we inquired about getting a partial refund as it cost us more than other properties to stay for 2 nights. We were told the pool isnt the main attraction of the property yet the first picture on the ad shows the pool and it is talked about throughout the listing. When we inquired about a partial refund we were given a very small refund. That didnt even cover the extra $ we had to pay for "extra guests " wich were our kids and it states the property sleeps 4 or 5. We have never been charged an extra fee for our children until this rental. Overall the stay was decent and it wasnt too far of a drive to Acadia National Park. If we would have been informed of the pool not being operational before our stay we would have canceled as that was the only requirement from my wife and kids on what property we wanted.
jessy w.
Hospedou-se por 2 diárias em jun. de 2024