2/10
I specifically reserved a room for 3 nights at the win suites because they offered a beautiful looking rooftop pool and bar., but it was closed the whole time i was there. At check-in the front desk did not even tell me that the pool was unavailable. The hotel did nothing to compensate me for my inconvenience and I feel the cheated me. I could have booked a room with the pool I was so eager to have or I could have booked a room for 25 % less somewhere else. Thevstaff offered no apologies. If you are looking for a hotel.with a working pool i would find another place to go.
Marc
Hospedou-se por 3 diárias em jul. de 2025