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Avaliações de EMM Hotel Saigon

3.5 out of 5
EMM Hotel Saigon
157 Pasteur Street, Vo Thi Sau Ward, District 3, Ho Chi Minh City

Avaliações

8,8

Excelente

Nota 10 - Excelente. 133 de 260 avaliações" "
Nota 8 - Boa. 101 de 260 avaliações" "
Nota 6 - Ok. 17 de 260 avaliações" "
Nota 4 - Insatisfatória. 6 de 260 avaliações" "
Nota 2 - Terrível. 3 de 260 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

carol

Traffic is terrible, but the place is serene and beautiful
Hospedou-se por 1 diária em abr. de 2024
Resposta de The Management em 2 de mai. de 2024
Dear carol ,Many thanks for choosing to stay with us and for taking time to share your experience on Expedia. We appreciate your kind words about the serene beauty of our location. We understand that traffic can sometimes be a challenge, and we apologize for any inconvenience it may have caused during your visit. We hope that despite the traffic, you were able to enjoy the peaceful atmosphere and beauty of our surroundings. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

8/10 - Boa

Luan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like stay here
Hospedou-se por 2 diárias em abr. de 2024
Resposta de The Management em 27 de abr. de 2024
Dear Luan,Thank you so much for choosing to stay with us and share your experience on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

6/10 - Ok

Luan

Hospedou-se por 2 diárias em abr. de 2024
Resposta de The Management em 27 de abr. de 2024
Dear Luan,Thank you so much for staying with us and leave your rating on Expedia. We really appreciate if you could share more your experience during stay here to us that we can do something to improve our service to make not only you but also another guest feel more comfortable when staying at EMM Saigon. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

André

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service
Hospedou-se por 4 diárias em mar. de 2024
Resposta de The Management em 11 de abr. de 2024
Dear André,Warmest greetings from EMM Hotel Saigon and many thanks for taking time to leave your positive comment on Expedia.It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

4/10 - Insatisfatória

Luan

Hospedou-se por 1 diária em out. de 2023
Resposta de Hien Tran em 13 de fev. de 2024
Dear Luan,Thank you so much for staying with us in last October and leave your rating on Expedia. We really appreciate if you could share more your experience during stay here to email fom.sgn@emmhotels.com so that we can do something to improve our service to make not only you but also another guest feel more comfortable when staying at EMM Saigon. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

CLARENCE

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I'm a repeat resident of EMM Hotel and after an absence of 1 year, I was back to the establishment. The staff are conversant in English, warm and polite. The hotel is still in good shape and the lobby remains Cosy and even improved now that the breakfast buffet has been move to Spice Viet Restaurant in the 1st floor. I got a serviced apartment with an awesome city view with a balcony, thanks to the staff who acceded to my request. It was a pleasant saty and I will return, again and again.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de The Management em 25 de dez. de 2023
Dear Mr. Chi Min Poh,Many thanks for always choosing to stay with us and for taking time to leave your positive comment on Expedia. Your nice words about hotel service will be shared among all of EMM Saigon team and it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

6/10 - Ok

Yvonne

Pontos positivos: Limpeza e serviço e funcionários
Ein zweckmäßiges, gut gelegenes Hotel zum günstigen Preis.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de The Management em 7 de dez. de 2023
Dear Yvonne,Thank you so much for choosing stay at EMM Saigon and take the time to share your experience on Expedia. We are glad to know that our hotel location, facilities and room rate meet your expectation. However, it is a pity that we did not have the honor of receiving your good rating. Could you please share more your suggestion so that we could acknowledge where we need to improve our service to make not only you but also another guest to feel more comfortable when staying here.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

8/10 - Boa

Hungfai

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de The Management em 24 de nov. de 2023
Dear Hungfai,Many thanks for choosing to stay with us and for taking time to share your experience on Hotels.com. We all hope to have a pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
また利用したいです。
朝食も十分なメニューで毎日変化があって良かったです。毎朝タクシーの手配もお願いしたら、しっかりやってくれました。言葉は翻訳アプリでのやり取りでしたが、しっかりやってくれました。また利用したいです。
Hospedou-se por 7 diárias em out. de 2023
Resposta de The Management em 31 de out. de 2023
Dear Nobuhiko Isoda san, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com.It is so great to read that you had a pleasant stay at EMM Saigon. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Taehyun

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de The Management em 11 de out. de 2023
Dear Mr. Kim Taehyun,Thank you so much for always choosing to stay with us and leave your good rating on Hotels.com. We all hope you and your wife always feel comfortable when staying at EMM Saigon.Best regards,The Management

10/10 - Excelente

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schöne Unterkunft mit Restaurant im Haus, wenn man was zu Essen möchte. Außerdem kann man sich umsonst Wasser abfüllen/holen, Regenschirme ausleihen und sein Gepäck über längeren Zeitraum zwischen lagern! Die Rezeptionistin war sehr nett und hat uns eine Karte gegeben und alle interessanten Orte in der stadt markiert und gesagt, wie wir am besten dort hin kommen.
Hospedou-se por 1 diária em set. de 2023
Resposta de The Management em 5 de out. de 2023
Dear Thomas,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia.It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Your positive comments will be shared among all of EMM Saigon team and it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Taehyun

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de The Management em 1 de out. de 2023
Dear Mr. Kim Taehyun,We sincerely thank you for leaving good reviews for our services after each of your stay. This will be a great motivation for all of us to maintain customer service at EMM Saigon.Best regards,The Management

10/10 - Excelente

Taehyun

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de The Management em 1 de out. de 2023
Dear Mr. Kim Taehyun,Thank you so much for always choosing to stay with us and leave your good rating on Hotels.com. We all hope you and your wife always feel comfortable when staying at EMM Saigon.Best regards,The Management

10/10 - Excelente

Stephanie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff very friendly and helpful.
Hospedou-se por 9 diárias em ago. de 2023
Resposta de The Management em 3 de set. de 2023
Dear Stephanie,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia.It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team.Your positive comments will be shared among all of EMM Saigon team. It would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
ミニキッチンでは茹で野菜など簡単な料理ができて助かりました（炊飯器までありません）。レストラン（ディナー）のお料理がとても上品な味付けで、雰囲気もよく、お値段もお手頃だったため、2度利用しました。一部フロアにオフィスも入居している建物だからか、昼はオフィスランチ（定食）を利用する会社員たちで盛況です。ランチもおいしかったです。 避難階段や宿泊ゲストのみアクセスできるエレベーターなどセキュリティーがしっかりしていて安心です。スタッフもみなさん親切でした。 フランス時代のヴィラがいくつも残る、街路樹が美しい3区の落ち着いたエリアにあります。治安のよいエリアですが、とくに市の中心部に向かう道には官庁や企業のオフィス、学校が多く、夜間人口が少なくなります。夜遅くに中心部から帰る際には徒歩ではなくタクシー等をお勧めします。
Hospedou-se por 2 diárias em ago. de 2023
Resposta de The Management em 9 de ago. de 2023
Dear Yuki Yasuda,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com.It is so great to read these nice words and know that you had a pleasant stay at EMM Saigon and loved EMM team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Tuong Vy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very central and clean, easy to call Grab taxi, extremely friendly staff, nice view from experior room, bed is very comfortable. I had a wonderful stay here and will definitely come back again 😍
Hospedou-se por 7 diárias em jul. de 2023
Resposta de The Management em 31 de jul. de 2023
Dear Ms. Tuong Vy,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia.It is so great to read these nice words and know that you had a pleasant stay at EMM Saigon and loved EMM team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Christian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff is very nice and helpful. The room is clean, modern and quiet. The breakfast is really good with a great variety. The location is a bit more quiet with some minutes walk to the city center.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de The Management em 28 de jul. de 2023
Dear Christian,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia.It is so great to read that you had a pleasant stay at EMM Saigon and loved EMM team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 6 diárias em jul. de 2023
Resposta de The Management em 28 de jul. de 2023
Dear Valuable Guest,Thank you so much for choosing to stay with us and leave your good rating on Hotels.com. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
フェイスタオルが無いのがちょっと残念。その他は満足、次も利用したいです。
Hospedou-se por 3 diárias em jul. de 2023
Resposta de The Management em 24 de jul. de 2023
Dear Valuable Guest,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com.We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Jade

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de The Management em 24 de jul. de 2023
Dear Jade,Many thanks for choosing to stay with us and for taking time to leave the good rating on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

8/10 - Boa

Amy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location and short distances to around attraction places plus 5 minutes walking distance Tan Dinh market. Friendly staff and price reasonable. A little older building but apartment room is spacious. Enjoy 4 days stay. Buffet breakfast is OK; it would be better if they can offer different type of noodle soup instead of only same repeat 2 choices.
Resposta de The Management em 28 de jun. de 2023
Dear Amy,Many thanks for choosing to stay with us and for taking time to leave your positive comment and also the suggestion about the breakfast on Expedia. It would be a great motivation for all of us to improve and maintain flawless service to producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

TAKUMI

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jun. de 2023
Resposta de The Management em 9 de jun. de 2023
Dear Takumi,Thank you so much for choosing to stay with us and leave your good rating on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

8/10 - Boa

Sergei

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de The Management em 8 de jun. de 2023
Dear Sergei,Thank you so much for staying with us and leave your rating on Hotels.com. We really appreciate if you could share more your experience during stay here so that we can do something to improve our service to make not only you but also another guest feel more comfortable when staying at EMM Saigon. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

8/10 - Boa

Mariko

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
親切なスタッフ、清潔な施設、悪い点は見当たりません。 承知の上で宿泊したもののやはり中心地から少し遠いなぁ…と思いました。 しかし、周辺にはレストランやコンビニもありタクシーも多く特に不便は感じませんでした。
Hospedou-se por 3 diárias em abr. de 2023
Resposta de The Management em 2 de mai. de 2023
Dear Mariko,Many thanks for choosing to stay with us and for taking time to share your positive comment on Expedia.It is so great to read that you had a pleasant stay at EMM Saigon and enjoyed hotel service as well. We all hope to have a pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

Thi Thu Linh

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Hien Tran (Ms.) em 9 de mar. de 2023
Dear Thi Thu Linh,Thank you so much for choosing to stay with us and leave your good rating on Hotels.com. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,The Management

10/10 - Excelente

DONGSUNG

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2023
Resposta de Hien Tran (Ms.) em 28 de fev. de 2023
Dear DONGSUNG, Many thanks for choosing to stay with us and for taking time to leave the good rating on Hotels.com. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management

10/10 - Excelente

Dong Sung

Hospedou-se por 3 diárias em fev. de 2023
Resposta de Hien Tran (Ms.) em 28 de fev. de 2023
Dear DONGSUNG, Many thanks for choosing to stay with us and for taking time to leave the good rating on Hotels.com. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management

10/10 - Excelente

THOMAS

Viagem a dois
Pontos positivos: Serviço e funcionários
Excellent
Hospedou-se por 3 diárias em fev. de 2023
Resposta de The Management em 20 de fev. de 2023
Dear THOMAS, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management

10/10 - Excelente

ly, Oakland

10/10 - Excelente

Lim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Impressive 3*Star Hotel
Very clean hotel. Staff are very friendly and helpful even if you approach them for assistance late at night. I'm very impressed with the service quality and good condition of the room. We can also do our laundry for free even thou using our own detergent. Breakfast is average with limited variety due to small hotel. Only downside is tea and coffee is rather plain. Certainly value for money and surprise to find such a quality hotel at less than half the price than those old hotels in District 1. It is centrally located if you intend to visit District 2, 5 and 7. If you only have time for District 1, Vin Home Central Park and District 4, this is a rather far distance to walk. Not recommended for a big group of more than 4 pax due to the everlasting congested traffic and most of the time transport back to hotel has to make a big u-turn due to one-way traffic.
Hospedou-se por 3 diárias em dez. de 2022
Resposta de Hien Tran (Ms.) em 26 de dez. de 2022
Dear Lim,Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards, The Management

10/10 - Excelente

Akira

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
コンビニが近くにはないです。
Hospedou-se por 4 diárias em out. de 2022
Resposta de The Management em 24 de out. de 2022
Dear Akira,Many thanks for choosing to stay with us and for taking time to leave your good rating review on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future.Best regards,

10/10 - Excelente

Manuel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very friendly staff, convenient location
Hospedou-se por 13 diárias em fev. de 2022
Resposta de Hien Tran (Ms.) - Front Office Manager em 8 de mar. de 2022
Dear Manuel, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Your positive comments will be shared among all of EMM Saigon team. It would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very happy to come back
A welcome return visit to this hotel. Friendly, engaging staff. Simple but comfortable room. Great shower. Yet to sample the breakfasts here. Will definitely keep coming back
Hospedou-se por 1 diária em out. de 2020
Resposta de Hien Tran (Ms.) - Front Office Manager em 12 de nov. de 2020
Dear Valuable Guest,, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Your positive comments will be shared among all of EMM Saigon team. It would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em jan. de 2020
Resposta de Hien Tran (Ms.) - Front Office Manager em 24 de jan. de 2020
Dear Valuable guest, Thank you so much for choosing to stay with us and leave your good rating on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
趕早班飛機不錯的住宿地點
乾淨整潔 離機場近
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 24 de jan. de 2020
Dear Valuable guest, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com. It is so great to read that you had a pleasant stay at EMM Saigon and enjoyed the warm hospitality delivered by our team. It will be a great motivation for all of us to maintain excellent service and create great experiences for our customers. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon next time. Best regards,

10/10 - Excelente

MH

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
機能的で使いやすくスタッフの対応も行き届いている。
Hospedou-se por 4 diárias em dez. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 24 de dez. de 2019
Dear MH, Many thanks for choosing to stay with us and for taking time to leave your good rating on Expedia. It is so great to know that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Once again, thank you for your comment regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

10/10 - Excelente

oira3, 東京

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
シャワーの水圧がマジで強いです。ホーチミンで、色んなホテルに泊まりましたが、ダントツで最強です。細めのシャワーですが、あれだけしっかりしたシャワー圧は初めてです。 あとは、まぁそれなりですが、十分です。
Hospedou-se por 3 diárias em nov.. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 27 de nov. de 2019
Dear oira3, Many thanks for choosing to stay with us and for taking time to leave your good rating on Expedia. It is so great to know that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Once again, thank you for your comment regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

4/10 - Insatisfatória

POYAO

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 19 de out. de 2019
Dear Poyao, Warm greetings from the EMM Hotel Saigon and thank you for taking the time to share your experience with us. We had received your detail comment via Agoda. Please accept our sincere apology for the experience you spent in our hotel. We have immediately conducted a meeting with the Chief Engineering and Housekeeping Supervisor to enhance the quality of services and to make sure it will not happen in the future. We appreciate your detailed feedback, we will do our best efforts to improve the hotel service. Providing outstanding services are always our company first priority. We sincerely hope that we will have a new opportunity to welcome you back again at EMM Hotel Saigon. Best regards,

10/10 - Excelente

Hui-Ying

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 2 de out. de 2019
Dear Hui-Ying, Many thanks for choosing to stay with us and for taking time to leave your good rating on Hotels.com. It is so great to know that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Once again, thank you for your comment regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
コスパ最高
中心部からは離れてますが、空港からもバス停も近く快適です。家庭的なサービスエリアも良かったです。
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Hiền Trần (Ms.) Front Office Manager em 5 de set. de 2019
Dear Valuable Guest, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia. It is so great to read that you had a pleasant stay at Emm Saigon and that you enjoyed our location, facilities and the warm hospitality delivered by our team. Once again, thank you for your nice words regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at Emm Hotel Saigon in the future. Best Regards,

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
清潔で機能がよく満足している。
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 23 de set. de 2019
Dear Valuable guest, Thank you so much for choosing to stay with us and leave your comments on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

8/10 - Boa

Myungjin, yongin. South Korea

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Some improvements required
Nice stay.. But morning buffet is always same and upgraded room was notbsobgood.. Hope to improve
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 11 de set. de 2019
Dear Myungjin, Thank you so much for staying with us and sharing your comment on Hotels.com. We are glad to know that you have a nice stay at EMM Saigon and also would like to thanks for your advice regarding to our breakfast. We will discuss and review this matters in order to improve our service for the near future. Providing outstanding services are always our company first priority. We do hope that we could have another chance to welcoming you back at EMM Hotel Saigon. Best regards,

10/10 - Excelente

KS, Kuala Lumpur

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Conveniently located. Room is big, but the aircon not strategically placed, so some area in the room is warm. Otherwise, for such a price, it was really a steal.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Hien Tran (Md.) - Front Office Manager em 11 de set. de 2019
Dear KS, Thank you so much for choosing to stay with us and leave your comments on Expedia. Providing outstanding services are always our company first priority. We do hope that we could have another chance to welcoming you back at EMM Hotel Saigon. Best regards,

10/10 - Excelente

tomo, 東京

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
常宿にしている。ストレスはまったくない
Hospedou-se por 5 diárias em jul. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 31 de jul. de 2019
Dear tomo on, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia. It would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
施設に関しては基本的に問題ありません。 Wi-fiがたまに落ちるので、そこは気になりますが、速度も十分です。
Hospedou-se por 5 diárias em jun. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 19 de jun. de 2019
Dear Valuable guest, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia. It is so great to read that you had a pleasant stay at EMM Saigon and enjoyed the warm hospitality delivered by our team. Once again, thank you for your nice words regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em jun. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 19 de jun. de 2019
Dear Valuable guest, Thank you so much for choosing to stay with us and leave your good rating on Expedia. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

8/10 - Boa

Siu

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
the room is big and the service is good. though it is in district three, it is easy to go district one and other shoping areas.
Hospedou-se por 2 diárias em mai. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 29 de mai. de 2019
Dear Siu, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia. It is so great to read that you had a pleasant stay at EMM Saigon and enjoyed the warm hospitality delivered by our team, our location and facilities. Once again, thank you for your nice words regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

10/10 - Excelente

Ken

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel with super nice staffs. They are helpful and always have sunshine-smile on their faces. Spacious room makes you feel comfortable during the stay. Only one negative point is there is a construction site just on the next block of the hotel. Unexpectedly, they worked overnight which was a bit noisy during one night.
Hospedou-se por 2 diárias em mai. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 29 de mai. de 2019
Dear Ken, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com. It is so great to read that you had a pleasant stay at EMM Saigon and that you enjoyed the warm hospitality delivered by our team. Besides that, we also would like to apologize for the noise from the contruction on the next block of the hotel. Once again, thank you for your nice words regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

8/10 - Boa

Viajante verificado

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
フロントスタッフのサービスがとても行き届いておる。
Hospedou-se por 4 diárias em mai. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 29 de mai. de 2019
Dear Valuable guest, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Expedia. It is so great to read that you had a pleasant stay at EMM Saigon and enjoyed the warm hospitality delivered by our team. Once again, thank you for your nice words regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,

8/10 - Boa

GRAHAM

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good hotel.
EMM hotel was good for us, in the right location / price at the right time. The staff are very attentive and professional and the breakfast was good and varied. The only small criticism is that it’s looking at bit tired and worn in a decorative way in our room and corridors. Probably because the hotel has been very busy and well used? But overall we had a good stay our room was spacious, comfortable and had a good shower. The rooftop bar/lounge wasn’t open on the dates we stayed so cannot comment on this. So generally a good hotel and we would happily stay again.
Hospedou-se por 3 diárias em abr. de 2019
Resposta de Hien Tran (Ms.) - Front Office Manager em 29 de mai. de 2019
Dear GRAHAM, Many thanks for choosing to stay with us and for taking time to leave your positive comment on Hotels.com. It is so great to read that you had a pleasant stay at EMM Saigon and enjoyed the warm hospitality delivered by our team, our location and breakfast. Once again, thank you for your nice words regarding to our service, it would be a great motivation for all of us to maintain flawless service and producing great experiences for our guests. We all hope to have the pleasure to welcome you back at EMM Hotel Saigon in the future. Best regards,