Hotéis em Hirafu, 01

"kindly service and best hospitality"

"Excellent room (4 of us in a suite) for a good price during peak ski season. Onsen was fantastic. Easy access to skiing. Free onsite parking. Car not necessary, but definitely helps to get around the area."

"The hotel is dated; however, the outdoor onsen is a great experience. Mr. Y. Onimaru at the Front Desk was very friendly and provided excellence customer services during our stay. The breakfast is a combination of Japanese and western style. It is very yummy. Our original booking was a traditional Japanese room but found out there is no shower/bathing area inside the room which was unexpected. Ms. Sato at the Front Desk helped and moved us to a Japanese/Western room the next day so we had...

"Stunning ski in ski out resort. Very new rooms with great breakfast. "

"山側に泊まっていないからなのか、景色はパークハイアットビューでした（笑）が、スノーボード旅行にはとても適した設備と場所で満足です。スタッフも優しく丁寧で嫌な気持ちになることはありませんでした。"

"我以為我租的是整個Villa，原來是兩个Villa一間屋，隔音好差，很易聽到隔离做愛的聲音，其他都不錯！"

"客房整潔空間很大，設施齊備，洗衣乾衣機功能齊全，滑雪後的衣物可即時處理，唯獨是泊車位地面佈滿泥濘，希望未來可以改善"

"Room was very clean, Staff super friendly and helpful, facilities useful and location close to shuttle and resort"

"We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt...

"Great breakfast. Clean room and facilities. Perfect location. "

"Hotel muito confortável e bonito. O quarto era espaçoso e bem equipado. Destaque para o staff, todos foram muito atenciosos durante toda a estadia."

"Easy access to the gondola/ lift"