4/10 - Insatisfatória
Theresa D.
3 de out. de 2023
Pontos positivos: Limpeza
Would've been great except....
The location of this condo is wonderful - it's right on the beach and very close to Coligney. When we booked this place, we picked a 4th floor spot so that we could see the beach from the balcony. Ended up getting an email shortly before our trip saying that there would be construction, but that it wouldn't get in the way of our view. The day of the trip, as we're headed there, we got a call that the AC was out in the condo we rented, so they moved us to another one on the 3rd floor. Well, I guess that would have to be ok, since we were on the way and ready to have our nice vacation. They also mentioned that they had started construction and that there would be scaffolding now outside the balcony. So, we get to the condo - and it's lovely. BUT, construction everywhere, noise all day, and a now quite blocked view of the beach. How disappointing. I reached out to the manager, who offered a 20% discount for the troubles, and I agreed. Now, it's been 3 weeks since our trip and ZERO communication from the manager, despite me sending 3 separate emails asking when the money would be returned. As much as I liked the location and the place itself, I doubt I will EVER use this site again due to this incompetence. And I'll be sure to let everyone and anyone know about this.
Theresa D.
Hospedou-se por 3 diárias em set. de 2023