2/10 - Terrível
Ramiro
4 de set. de 2025
Pontos negativos: Serviço e funcionários
Everything was impeccable until the very last night. We specifically booked the suite with just one request: that it be quiet. Unfortunately, on our final night, there was a cleaning crew working on the entire floor of the hotel. Large hoses were connected to a van parked right outside our windows, and the noise was extremely loud and disturbing.
What was truly unbelievable was the timing—they started late in the evening and continued past 2 a.m.! This is absolutely unacceptable, especially in a hotel where guests are paying for rest and comfort. It was our last night before a long day of travel, and instead of a good night’s sleep, we had to endure hours of intolerable noise.am extremely upset. You cannot treat paying guests this way—it shows a complete lack of respect for your clients.
Ramiro
Hospedou-se por 5 diárias em ago. de 2025