Thank you Neila maria g for your comments, we will address your concerns with the Housekeeping and Front Desk Managers to work on their service. We appreciate your feedback. Mahalo.

Thank you, Ester, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Charleston, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Herbert, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Ralph, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Kim, for your comments, we appreciate your feedback. I agree 100% about the cats, a few years ago, we tried trapping them and taking them to the humane society. We were met with fierce opposition from local P.E.T.A. members. Now County and State officials is tagged with controlling the feral cat population on Banyan Drive. mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Arch for your comments, we appreciate your feedback. We're sorry you were not happy with our restaurant staff and food. The restaurant and kitchen managers have received your comments and will make the corrections needed. Mahalo.

Mahalo, Emelia, for your comments, we appreciate your feedback. Thank you for choosing the Hilo Hawaiian Hotel.

Thank you, Marcelle, for your comment, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel

Thank you, Kevin, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Marvin, for your comment, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Wendy, for your comment, we appreciate your feedback. Our WSW Restaurant closes at 9:00pm every night. We apologize if someone told you we were closed at 7 pm as this is not the case. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Shigeo, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you Ties for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Masayuki, for your rating, we appreciate your feedback. Mahol for choosing the Hilo Hawaiian Hotel.

Thank you, Kenneth, for your comments, we appreciate your feedback. We're sorry that we did not your or our expectations. We'll work harder to improve on our product. mahalo.

Thank you, Mathew, for your comment, we appreciate your feedback. Mahalo for again choosing the Hilo Hawaiian Hotel. We look forward to your next visit to Hilo.

Thank you, Sabine, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Yoshiro, for your comment, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Mark, for your rating and always coming back! We appreciate your feedback. We are grateful you enjoyed your stay and view. Mahalo for choosing the Hilo Hawaiian Hotel

Thank you, Vernon, for your comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Dawn, for your comments, we appreciate your feedback. mahalo for choosing the Hilo Hawaiian Hotel

Thank you, Sachiko, for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Songx, for your comment, we appreciate your feedback. Our complimentary continental breakfast consists of Coffee, pastries, fruits and juices. Full breakfast menu items are served in our WSW Restaurant. The rooms issue will be addressed immediately. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Christine, for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, George, for your comment, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Jose, for your comments, we appreciate your feedback. Full breakfast menu items (hams, eggs, sausage, etc.) are served in our WSW Restaurant. The free Continental Breakfast consists of the "sweet" items you mention. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Jane, for your comments, we appreciate your feedback. We will address the issues that you mention. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Melissa, for your comment, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, James, for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Emi, we are sorry we did not meet your or our expectations. We will do our best to improve our services. Mahalo.

Thank you, Jonatan, for your rating, we appreciate your feedback. We are glad you enjoyed the stay. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Sylvia, for your rating, we appreciate your feedback. We are glad you enjoyed the stay and the continental breakfast! Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Susumu, we are sorry we did not meet your or our expectations, but we are glad the staff was helpful and friendly. We will do our best to improve our services. Mahalo.

Thank you, Bobbie, for your rating, we appreciate your feedback. We are glad you enjoyed the stay. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Joly, for your rating, we appreciate your feedback. We are glad you enjoyed the stay. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Marguerite, for your rating, we appreciate your feedback. We are glad you enjoyed the stay and the parking. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Joseph, we are sorry we did not meet your or our expectations. We will do our best to improve our services. Mahalo.

Thank you, Yuko, for your rating, we appreciate your feedback. We are glad you enjoyed the view. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Jennifer, for your rating, we appreciate your feedback. We are glad you the view. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Skye, for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Hirono, for your rating, we appreciate your feedback. We are glad you enjoyed the view. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Paula, for your comments, we appreciate your feedback. We are working towards updating the hotel. The state government is finally tearing down the hotel next door, we apologies for any inconveniences you faced. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Steve, for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Jorge, for your rating, we appreciate your feedback. We are glad you enjoyed the stay. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Srividya, for your rating, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Thomas, for your rating, we appreciate your feedback. We are glad you enjoyed the stay and the view. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Robert, for your rating and comments, we appreciate your feedback. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Tiedji, for your rating and comments, we appreciate your feedback. We apologies for the maintenance issues. Mahalo for choosing the Hilo Hawaiian Hotel.

Thank you, Lynn, for your rating, we appreciate your feedback. We are glad you enjoyed the view and food! Mahalo for choosing the Hilo Hawaiian Hotel.