4/10 - Insatisfatória
Gary B.
27 de ago. de 2025
Vacation Retreat Review – July, 2025We stayed in this house for almost a week in July of 2025. Before leaving Ohio to come to Hickory, NC, after we booked this property, we noticed a 2-star review pop up from another visitor in June. We were concerned, since the review listed many problems with the property. We reached out to inquire about the property before leaving Ohio to make sure we were not going to find the same issues. Our vacation goal was a house with at least 4 bedrooms, a pool, and pet friendly. We were told that all of the problems were addressed, and that the property manager was new along with the cleaning crew. We were also told the pool was in perfect condition and we would have no problems. We were even sent a photo of the pool looking pretty clean. We arrived on Saturday around 4:00 and almost immediately we called about a mess around the pool. We were told it was related to a storm that came through earlier that day. I asked if the storm left the pool vacuum and hoses laying around the deck of the pool and was told that she (property manager) has a second job to get too and that she had to leave in a hurry. We put off the pool for the rest of Saturday and tried to make dinner. The house advertises that it sleeps 12. There were 2 frying pans in the house, both small in size, and both missing all of the Teflon coating and warped to the point of being unusable. We left and purchased 2 frying pans and a cutting board and knifes for our trip, as
Gary B.
Hospedou-se por 7 diárias em jul. de 2025