4/10 - Insatisfatória
Michelle E.
3 de set. de 2024
Pontos positivos: Limpeza
Nice house, not for me
The house was very clean, nice smelling, and the owner left drinks and snacks on the table which I thought was a nice touch. The house exterior was nicely maintained, the neighborhood was just ok. The location was close to the main road and therefore close to a lot of things.
There were two things that I found challenging:
1. All the beds were extremely uncomfortable. All the bedrooms had mattresses on a basic wire bed frame; no box spring, headboard, etc. It did not feel good at all. Also, any movement in any of the beds echoed throughout the house; we could hear every move our teenagers made in their own beds across the hall. It was not a good night for any of us.
2. Communication with the owner was challenging; took a few attempts each time. I reached out twice; the first time prior to check in, and she said did not receive my message until I followed up the next day. The second time was after check in - I reached out to ask a question. I sent email, texted and called...she did not respond to any of those things but did immediately text after not taking the phone call. After some polite exchanges, she abruptly stopped engaging in the conversation; I assume she was annoyed with results (I was not able to find something that ended up being on the kitchen counter. From that point on, the only communication was the auto messages sent through VRBO.
We checked out the next day, a day early. Will most likely switch back to a hotel.
Michelle E.
Hospedou-se por 2 diárias em ago. de 2024