Hotéis perto de Hero Street Memorial Monument IL

"Very clean. We were woken by front desk calling at 1130 pm asking our names and telling us we are in the wrong room. Then proceeded to hang up and said would call back. We had both taken medication. We were frantic and got dressed and went downstairs. Someone had entered our booking incorrectly. No apology. No comp. Nothing. My anxiety was so high thinking we were losing our room that I could not sleep. "

"Yes"

"Don’t even try to stay here. Arrived at 930pm and all lights in lobby were off and no staff to be found. Had to find another hotel. "

"Nice rooms for the most part, just felt a little sketchy around the property"

"No smoking signs, yet I smelled cigarette smoke in the hallways. "

"If you just need a place to sleep and leave then it’s fine. But it’s dirty and needs major renovations. Staff while friendly was missing and not on property at check in. They don’t have an Expedia computer so they have to call to confirm your renovation. Wouldn’t recommend unless you just need someplace to sleep. It’s in a good area though. Mall is next door"

"O quarto e o banheiro estavam limpos. O café da manhã era simples, mas bom, condizente com o valor pago. Também fomos bem recebidos e atendidos!"

"Remodeling hampered full use of the facilities, but the staff was most accommodating "

"The staff was great. It’s just dated "

"Wonderful Day staff"

"No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there."

"I arrived at 10:45 PM with a confirmed reservation. The person at the front desk was counting coins and, when I greeted him and mentioned my reservation, he interrupted me and indicated (with gestures) that I had to wait until 11:00 PM. I waited and returned at 11:05 PM. He assisted me reluctantly, shaking his head and murmuring. After going to my room, I realized the key hadn’t been activated. I had to go back to the front desk, and again, with a poor attitude, he fixed it. The room itself...

"Hotel simples. Boa opção custo/benefício apenas para pessoas que precisam de um hotel para descansar durante viagem de carro."

"Old hotel, needs repair and renovation in general. Breakfast very very poor."

"Good breakfast. Parking was easy. Only complaint is that the room needs some TLC. Furniture is older and stained, plumbing fixtures were loose and tub was chipped"

"Because this is attached to a Casino, the first thing you smell when walking in is smoke. At least the rooms are away from the Casino but you will smell it all the way to the elevators. The rooms were nothing special but the bathroom was not cleaned. There was pee stains all around the bottom of the toilet. Gross"

"Very nice staff, clean hotel"

"Breakfast was ok!"