Casas de Férias em Helesfa, BA

"Bom hotel. Instalações modernas e ótimo café da manhã. Boa cama, banheiros limpos;"

"reception and staff not readily available when required"

"Average food, high prices but very bad beds and pillows. Mattresses so hard they gave me aches and cramps. They’ve clearly scrimped on the mattresses here and for 250 euros a night it’s a joke. Avoid "

"nice clean rooms"

"We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us...

"My room was clean.... no TV, however shower was outside, toilet was outside. The toilet was dirty, no toilet paper!!!! I paid 2 nights, I left after 1 night... yak, yak, yak..."