Hotéis em Heinzenhausen, RP

"Venlig personale, rent og stille værelse god mad"

"Sehr nettes Personal und gutes Essen. Zimmer und Hotel sind etwas in die Jahre gekommen. "

"Check-in was confusing and daunting. When I arrived in early evening, the front door was locked and the desk area was completely dark. Eventually, we went around back to look for humans, and some guests were playing ping pong and said the lady had been seen around earlier. The back door was open, though this added a flight of stairs to haul luggage up. Once inside, the dark desk had an un-labeled envelope on it and some signage in german indicating some numbers to call for help. One rang the...

"Great place to stay! Spa was great! Hotel staff was incredible. Breakfast was also very good! Would stay again."

"Super Hotel! Ich war wirklich ein sehr schön. Kann ich nur empfehlen."

"Cordialidade dos funcionários , excepcional limpreza e a proximidade de tudo"

"When I arrived I asked for assistance in getting my bags out of my car. They were there locked split. Next morning - the same thing- in no time flat they came up to my room to assist me. I might add that I have to use a cane to ambulate. Everything was very clean. The staff was very helpful..."

"Enttäuschend – Anspruch und Realität klaffen weit auseinander. Das Spa wird als Herzstück des Hotels beworben, ist jedoch kalt, wenig einladend und nicht sauber. Hinzu kommt, dass ständig irgendetwas nicht funktioniert oder geschlossen ist. Auch die Zimmer überzeugen nicht. Das Personal wirkt sowohl im Spa als auch im Restaurant unqualifiziert, unkoordiniert und schlecht abgestimmt. Insgesamt wird der Anspruch eines hochwertigen Wellnesshotels meiner Erfahrung nach in keiner Weise erfüllt."

"Uns hat es gut gefallen. Wir kommen gerne wieder."

"Excellent value for the price. Pleasantly surprised our suite had A/C. Very charming hotel with great courtyard for breakfast/dinner. Didn’t get to use sauna, but heard it’s great. Staff was super helpful with recommendations for wineries and hiking trails."

"It was a good hotel overall. Only things was that our reservation made through Expedia was not in their system.. good thing there were rooms available"

"Would recommend this hotel. Clean rooms & hotel. Breakfast was amazing so many choices. Would not recommend if you are not able to walk up flights of stairs, no elevator. Cute town"

"The room had tons of hairs covering both end tables, the desk, and the chairs—plain as day dark hairs. The phone was covered in obvious grime. We travel frequently and I’ve never seen anything like it. We were horrified, and with no staff on hand to address the issue with, we left within a few minutes of arrival, immediately reaching out to Expedia with photos of the filthy room. They apologized and tried to negotiate with the hotel staff, but we were charged for the night. Beware!"