Hotéis em Heath and Reach, ENG

"Clean room, friendly staff "

"The rooms on the property are tiny, they look bigger in the pictures! The rooms are dated & dirty. I'm not sure we were actually clean after getting showered. The floor was gritty under foot and there were other people's hair all over the bathroom floor. There were a lot of mixed messages as well. When booking its advised that you can check in from 3 but check in forms we received implied you can't check in before 5. Breakfast was another mix of messages with staff not being clear either....

"Absolutely faultless. Staff so very pleasant. The room was fantastic. Will be staying again in the future. The decor was something else. "

"The room was pristine. The heating was a little too hot for my liking and it wasn’t obvious how to turn it down or control it. No aircon."

"very clean ,large room "

"Wonderful staff, cosy room and dining atmosphere is spot on."

"Good location and lovely staff"

"Great room, lovely building and settings. I’d avoid staying mid-week due to reduced staff / dining menu…and avoid cocktails "

"The hotel staff were friendly, but the experience was lacklustre. Room was really basic and tired looking. Bathroom was minute. Food was fine and staff nice, but won’t come back as overall did not meet expectations. "

"Foi ótima! Great location with easy access by car to the center. Swimming pool was a big plus! "

"Room looked tired and it was very cold. Staff were helpful, bed comfortable, great breakfast"

"My very large room was spotlessly clean and the carpet looked new. I had two good nights sleep. Window had opaque glass and when I opened it there was a small yard but I wasn't there for the view so it wasn't important. I was really pleased it was an 'accessible' room as I recently had a hip replacement so rhe wet room and rails were ideal for me. TV didnt work in room but a complimentary G&T instead was fine. Watched TV in lounge area instead. Staff couldn't be more helpful. especially James...

"Room was clean, comfortable and nicely decorated. Air conditioning for heating and cooling."

"Falta organização e comunicação melhor. As informações sobre horários não são compartilhadas com todos os funcionários, nos fazendo quase perder o café da manhã."