4/10 - Insatisfatória
Garry C.
31 de out. de 2025
Pontos positivos: Limpeza
This is potentially a good property, very well located and the good sized rooms have been nicely renovated. The building is secure and its a safe area. So what went wrong? Firstly the room allocated had not been cleaned and made ready for guests when we arrived at 4:30PM This was eventually sorted out and we were given an alternative room. The biggest issue in the process of sorting things out was that we seemed to be dealing with a "Bot" and not a human, messages were slow and incomplete. Something I had not realized all through the booking experience. The room was minimal in that there was just enough supplies for 1 night (we were staying for 2) there was no hair drier, no toaster, limited crockery and no supplies for cooking. As my wife was not convinced the bed linen had been changed, to keep her happy, I put all the linen through the free washing and dying machines on-site, found a spare towel to also wash (as there was only one in our room initially) and after that we were ok.
Garry C.
Hospedou-se por 2 diárias em out. de 2025