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Avaliações de Clarion Pointe Harrisonburg

2.5 out of 5
Clarion Pointe Harrisonburg
1440 E Market St, Harrisonburg, VA

Avaliações

8,6

Excelente

Nota 10 - Excelente. 507 de 1001 avaliações" "
Nota 8 - Boa. 309 de 1001 avaliações" "
Nota 6 - Ok. 109 de 1001 avaliações" "
Nota 4 - Insatisfatória. 46 de 1001 avaliações" "
Nota 2 - Terrível. 30 de 1001 avaliações" "

8,6/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Armen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice place. Nice folks. Lots of places to eat nearby. Breakfast at the hotel was minimal, but ok.
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 25 de mai. de 2024
Dear Armen,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

Steve

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
By 830am some of the breakfast items had run out. Two empty trays that were never refilled. Otherwusw, a nice stay.
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 20 de mai. de 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

2/10 - Terrível

Tammy

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Blood on our bed sheets and we unfortunately didn’t notice until the end of our stay. So gross. Please go elsewhere
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 20 de mai. de 2024
Dear Tammy,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Jennifer

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The person at the check in desk was very friendly and knowledgeable. He answered all my questions about breakfast, pet fees, and security deposits. I watched him suggest restaurants to people before me and was very polite to others waiting in line.
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 16 de mai. de 2024
Dear Jennifer,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

Penelope

Viagem a dois
Pontos positivos: Serviço e funcionários
Check in was easy. Chris the evening desk person was great. He helped by getting us toilet paper and tissues, there was none in the room! Bathtub had hair in it. The room and property looks tired. In need of updating.
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 16 de mai. de 2024
Dear Penelope,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 16 de mai. de 2024
Dear James,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

ROBERT

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de David em 16 de mai. de 2024
Dear Robert,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and stay. David at the front desk really went above and beyond ensuring our family was enjoying our stay. Great hospitality 10/10
Hospedou-se por 2 diárias em mai. de 2024
Resposta de David em 16 de mai. de 2024
Dear Paul,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

Sonia

Viagem a dois
Pontos positivos: Serviço e funcionários
Old bathroom and furnishings. Old smell of mildew! When we walked in a pile of towels and garbage outside the room next to us and was never picked up for two days!
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 12 de mai. de 2024
Dear Sonia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

Robel

Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 12 de mai. de 2024
Dear Robel,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were all helpful and pleasant.
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 9 de mai. de 2024
Dear William,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Marlene

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place
Hospedou-se por 2 diárias em mai. de 2024
Resposta de David em 9 de mai. de 2024
Dear Marlene,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

Ronnie

Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 6 de mai. de 2024
Dear Ronnie,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Patricia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly staff
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 4 de mai. de 2024
Dear Patricia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

Steve

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel with friendly staff. My only complaint is the breakfast. The bisquits were very hard like they had been out all morning and therr was no gravy. Eggs were dry. But other options were fine.
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 4 de mai. de 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Andrew

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 4 de mai. de 2024
Dear Andrew,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

John

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved this hotel! Very convenient off the highway, lots of dining. They gave us a great room with our dog next to the exit on the main floor. Room was great, large enough and very clean. We found the hotel very quiet and clean. The outdoor area is lovely with a great area for your dog. Hotel employees were so helpful and friendly and had a very good free breakfast ! We will definitely stay here on our way down and back to Florida!
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 4 de mai. de 2024
Dear John,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

odette

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ce n’est pas la 1ere fois que je viens à cet hôtel et toujours très satisfaite
Hospedou-se por 1 diária em mai. de 2024
Resposta de David em 4 de mai. de 2024
Dear Odette,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

Paul

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Little things matter. Complimentary shampoo and conditioner on the wall on the shower. Rubber bathtub mat to keep you from sliding. Access to outlets to recharge cell phone. Shower water temperature perfect from the start. Easy to adjust room a/c temps. Room 140 was convenient to outside, but because of that i could hear lots if foot traffic in late evening and in early morning.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 2 de mai. de 2024
Dear Paul,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Cheryl, Charlotte

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is a nice, clean, and conveniently located hotel. The room was nice and the bed was very comfortable. The staff member that checked us in was very efficient and friendly. I would stay at this hotel again and would definitely recommend it to others.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 29 de abr. de 2024
Dear Cheryl,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Cathy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 29 de abr. de 2024
Dear Cathy,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 - Insatisfatória

Cecily

Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 16 de mai. de 2024
Dear Cecily,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 - Insatisfatória

Xinyue

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
My room has broken shower, water shoot straight out from the faucet knob. Room is smelly.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 24 de abr. de 2024
Dear Xinyue,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Scott

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff is very friendly and accommodating.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 24 de abr. de 2024
Dear Scott,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Maribeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was nice and clean, reasonably priced, and had breakfast and coffee
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 23 de abr. de 2024
Dear Maribeth,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

zulin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There is a supermarket opposite. It is very convenient to buy things. The sanitation is also very clean. But the furnishings in the room are a bit old.
Resposta de David em 23 de abr. de 2024
Dear Zulin,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Joe

Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 11 de mai. de 2024
Dear Joe,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Tina, Lynchburg

Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 11 de mai. de 2024
Dear Tina,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Jane

Viagem com a família
This is a great place to stay with our little pooch. It used to be dogs stay free but even paying $25 for night it is worth it for the cleanliness of the facility.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 19 de abr. de 2024
Dear Jane,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

Louise

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Très satisfait!
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 19 de abr. de 2024
Dear Louise,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Martin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was very clean and modern. Good breakfast. Convenient to city and highways. A great value.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 17 de abr. de 2024
Dear Martin,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 - Insatisfatória

JENNIFER

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This property is very outdated and was not sanitary. I would not stay here again and considered leaving and finding another hotel in the area.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 16 de abr. de 2024
Dear Jennifer,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Cheryl, Charlotte

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 16 de abr. de 2024
Dear Cheryl,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Anne

Viagem de negócios, Viagem com a família
Very clean, very professional staff, nice breakfast, well maintained, affordable price
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 13 de abr. de 2024
Dear Anne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

4/10 - Insatisfatória

Khalil

Viagem em grupo
Pontos negativos: Condições e instalações da propriedade
Property is very cheap toilets did not work. I literally had to open up the toilet and manually flush it, if you’re looking for somewhere cheap to stay go ahead and stay here.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de David em 12 de abr. de 2024
Dear Khalil,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Tejas Shivaji

Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 2 de mai. de 2024
Dear Shivaji,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

Ronnie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 12 de abr. de 2024
Dear Ronnie,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

Teresa

Viagem com a família
Pontos positivos: Comodidades
There is NO ELEVATOR on the second floor which makes it hard to carry suitcases up and hard on people with walking issues. Also, the layout was weird. We got to the Second Floor and had to go through a second set of doors to find our rooms. The showers are also meant for shorter people. My husband is 6’4 and he struggled. I was fine because I was only 5’4. Otherwise, the facility was nice looking and clean. The staff were very friendly and helpful.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 8 de abr. de 2024
Dear Teresa,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

SENAYET

Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 8 de abr. de 2024
Dear Senayet,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Duamel

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the cleanliness of the room and bathroom. Hotel is dog friendly and has a very nice area for the dogs to go potty.
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 7 de abr. de 2024
Dear Duamel,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Ronald

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 6 de abr. de 2024
Dear Ronald,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Robert

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ok
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 5 de abr. de 2024
Dear Robert,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Virginia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The people from the front desk very nice and friendly! The lady from the breakfast area nice too ! But the service and cleaness should improve in the breakfast area! The room and the bathroom were very clean ! Thanks
Hospedou-se por 1 diária em abr. de 2024
Resposta de David em 4 de abr. de 2024
Dear Virginia,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

8/10 - Boa

joanne

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de David em 3 de abr. de 2024
Dear Joanne,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

Prasad

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
It is conveniently located. However, the property is outdated. Room smelled like a dog. It is very basic,which is okay if that's all you need.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de David em 1 de abr. de 2024
Dear Prasad,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Ariane V, Staten Island

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 1 diária em mar. de 2024
Resposta de David em 1 de abr. de 2024
Dear Ariane,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Lyle, Spring Hill

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de David em 30 de mar. de 2024
Dear Lyle,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Steve

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was great
Hospedou-se por 1 diária em mar. de 2024
Resposta de David em 25 de mar. de 2024
Dear Steve,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg

6/10 - Ok

Alison

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The bathroom door wouldn’t latch and the toilet barely flushed. There was also an awful almost like mildew smell in the room. Breakfast was great, and the staff was great.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de David em 25 de mar. de 2024
Dear Alison,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your stay. your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.Sincerely,The Management and Staff ofClarion Points Harrisonburg

10/10 - Excelente

Javier

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de David em 25 de mar. de 2024
Dear Javier,Thank you for taking the time to complete the online survey regarding your recent stay at the Clarion Pointe Harrisonburg.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon!Sincerely,The Management and Staff ofClarion Points Harrisonburg