Fachada
Verificar disponibilidade

Avaliações de Alpana Hotel

3 out of 5
Alpana Hotel
Ram Ghat, Lower Bazar, Lower Road, Haridwar, Uttarakhand

Avaliações

7,8

Boa

Nota 10 - Excelente. 14 de 41 avaliações" "
Nota 8 - Boa. 13 de 41 avaliações" "
Nota 6 - Ok. 9 de 41 avaliações" "
Nota 4 - Insatisfatória. 3 de 41 avaliações" "
Nota 2 - Terrível. 2 de 41 avaliações" "

7,8/10

Limpeza

7,8/10

Serviço e funcionários

8,2/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice stay in Haridwar
Hotel correct. The Manager did everything to please us.Very nice people. Hotel well situated to visit Haridwar. Choose a end of corridor room.
Hospedou-se por 2 diárias em fev. de 2019
Resposta de O P Tiwari em 12 de fev. de 2019
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you enjoyed your stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

8/10 - Boa

Shubham

Viagem com a família, Viagem com família e crianças pequenas
The Hotel has become quite old. There were water droplets on walls due to moisture. They dont provide stool to sit while bathing. which is must for elders. The AC is centralized but time to time it is not effective in cooling. only plus points are big room, hotel is in the main market. all ghats are within walking distance. so recommending this hotel to all
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

sanjay

Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

isha

Hospedou-se por 1 diária em mai. de 2023
Resposta de Ankur Tomar em 8 de mai. de 2023
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you enjoyed your stay with us. The staff is grateful for your acknowledgement. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

10/10 - Excelente

Venkata

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The management was excellent, their reception was great. They have a good restaurant too
Hospedou-se por 1 diária em mar. de 2023
Resposta de Ankur Tomar em 1 de abr. de 2023
Dear Guest,We would like to thank you for your valuable feedback. We are happy to know that you enjoyed your stay with us. The staff is grateful for your acknowledgement. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar.Thanks

6/10 - Ok

Anil

10/10 - Excelente

Manish

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice, clean rooms and washrooms, amazing location, within 500 meters from main ghat. Loved the stay here. Recommended !!
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Ankur Tomar em 3 de jan. de 2023
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you liked the hotel's location and cleanliness. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

10/10 - Excelente

Aarushi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was gud but the only problem i faced was that hot water wasnt available in my room even after lot of complaining it wasnt solved.
Hospedou-se por 1 diária em set. de 2022
Resposta de Ankur Tomar em 21 de set. de 2022
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you had an enjoyable stay with us. As per communication with our staff, hot water issue was resolved. We regret the inconvenience. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

6/10 - Ok

Hirakant

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Excellent location (if you like being in middle of market). 7 mins walking to har ki pauri ghat and 10 mins to station. Hotel itself was A/C so very comfortable. Waiting area was comfortable. Rooms were spacious and bathroom was very good. Now the ugly part - no hot water...hotel provided adjoining room for taking bath and elevator was not working.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Ankur Tomar em 13 de jun. de 2022
Dear guest, We would like to thank you for your valuable feedback. We are happy to know that you had an enjoyable stay with us. We apologise for the inconvenience caused due to elevator as it was under maintenance we are working on the issue.We would like to thank you for staying with us, we would be happy to welcome you on your future visits to haridwar. Thanks

6/10 - Ok

Vikas, Issaquah

Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em mai. de 2022

10/10 - Excelente

Jean

Hospedou-se por 1 diária em abr. de 2022
Resposta de Ankur Tomar em 8 de abr. de 2022
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you had an enjoyable stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

8/10 - Boa

jaya

Hospedou-se por 1 diária em mar. de 2022
Resposta de Ankur Tomar em 21 de set. de 2022
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you had an enjoyable stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

2/10 - Terrível

Arun

Hospedou-se por 1 diária em mar. de 2022
Resposta de Ankur Tomar em 20 de mar. de 2022
Dear Guest, We regret the inconvenience caused. We would surely get in touch with you to note your concern. Thanks

10/10 - Excelente

Vikrant

Viagem de negócios
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely
Hospedou-se por 1 diária em set. de 2021
Resposta de O P Tiwari em 2 de out. de 2021
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you had an enjoyable stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

10/10 - Excelente

Deepak

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a pleasant stay. Har ki Pauri is close by. Tiwari ji was very helpful in guiding us. Co operative staff.
Hospedou-se por 1 diária em set. de 2021
Resposta de O P Tiwari em 2 de out. de 2021
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you had an enjoyable stay with us. The staff is grateful for your acknowledgment. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

10/10 - Excelente

Sandeep

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a lovely stay at the boutique property. Helpful staff and tasteful food at the restaurant. Thanks to Mr. Tiwari for guiding us for city points.
Hospedou-se por 1 diária em ago. de 2021
Resposta de O P Tiwari em 9 de set. de 2021
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you had an enjoyable stay with us. The staff is thankful for your acknowledgment. We would like to thank you for staying with us. We would be happy to welcome you back. Thanks

10/10 - Excelente

Sahil

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Calm and relaxing stay in Haridwar. We were well guided by the staff. Food was also good at the hotel. Overall satisfactory stay.
Hospedou-se por 1 diária em dez.. de 2020
Resposta de O P Tiwari em 17 de dez. de 2020
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you had a relaxing stay with us. The staff is thankful for your acknowledgment. We would like to thank you for staying with us. We would be happy to welcome you back. Thanks

10/10 - Excelente

Gaurav

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a comfortable stay. Mr Tiwari was very co operative and guided us very well. Staff was supportive.
Hospedou-se por 1 diária em set. de 2020
Resposta de O P Tiwari em 20 de set. de 2020
Dear Guest, We would like to thank you for your feedback. We are happy to know that you had an enjoyable stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visit to Haridwar. Thanks

8/10 - Boa

carlos

Pontos positivos: Limpeza e serviço e funcionários
Haridwar
Perfect location, close to important sites.
Hospedou-se por 1 diária em fev. de 2020
Resposta de O P Tiwari em 11 de mar. de 2020
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you had an enjoyable stay with us. We are glad to know that you liked the property’s location. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

8/10 - Boa

Kalpana, Nagpur

Viagem com a família
Pontos positivos: Limpeza e comodidades
The ambience was good.The restaurant offered simple good food.It has a good vibe.However the staff had to be repeatedly told to clear our cups and glasses.I was also surprised that no toiletries were kept in the bathroom.
Hospedou-se por 3 diárias em out. de 2019
Resposta de O P Tiwari em 5 de nov. de 2019
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you had an enjoyable stay with us. We endeavour to keep up to the guest expectations. We would like to inform that, toiletries are available in dispensers in bathroom rather than in packs. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

6/10 - Ok

Neha

Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Uncomfortable bed
The bed was very uncomfortable.
Hospedou-se por 1 diária em abr. de 2019
Resposta de O P Tiwari em 1 de mai. de 2019
Dear Guest, We would like to thank you for your valuable feedback. We regret for the inconvenience. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

8/10 - Boa

Viajante verificado

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property and location are good. I'd recommend it to all.
Hospedou-se por 1 diária em abr. de 2019
Resposta de O P Tiwari em 7 de abr. de 2019
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you enjoyed your stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

6/10 - Ok

Viajante verificado

Hospedou-se por 3 diárias em mar. de 2019
Resposta de O P Tiwari em 7 de abr. de 2019
Dear Guest, We would like to thank you for your feedback. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

8/10 - Boa

Declan

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Good stay overall
Comfortable, value-for-money place, in a great location right in the heart of Haridwar bazaar. Food in the restaurant was good, wifi was fast, big comfortable bedroom. Overall I would recommend, but there were 2 minor negatives; 1) Bed was rock-hard, even by India hotel standards, and 2) Staff were not particularly helpful or friendly
Hospedou-se por 1 diária em mar. de 2019
Resposta de O P Tiwari em 19 de mar. de 2019
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you enjoyed your stay with us. We would surely consider your feedback for improvement. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

10/10 - Excelente

Ashok

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Spent a good time at Alpana. Hotel was close to Ganga arti sthal and al prominent locations. Good service and good food! Tiwariji was very helpful in guiding us to all the places. Thanks
Hospedou-se por 1 diária em nov. de 2018
Resposta de O P Tiwari em 27 de nov. de 2018
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you enjoyed your stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your future visits to Haridwar. Thanks

10/10 - Excelente

Akash

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotel was clean and staff was co operative. It is in the heart of the city, close to all the shops and at a walking distance to har ki pauri. The food at the restaurant was also decent with good portion size.
Hospedou-se por 1 diária em out. de 2018
Resposta de Kirty em 11 de out. de 2018
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you liked the hotel cleanliness, food and location. The staff is grateful for your acknowledgement. We would like to thank you for staying with us. We would be happy to welcome you on your future visit to Haridwar. Thanks

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice clean hotel very near to Ganga ceremony
It is a well maintained hotel at the price. Good location, very near to har ki pauri. We like the food at the hotel restaurant, which was clean and low priced.
Hospedou-se por 1 diária em ago. de 2018
Resposta de O P Tiwari em 3 de set. de 2018
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you liked the property cleanliness, location and value. We endeavour to provide similar experience t all our guests. We would like to thank you for staying with us. We would be happy to welcome you on your next visit to Haridwar. Thanks

4/10 - Insatisfatória

Kamal

Pontos negativos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em fev. de 2018
Resposta de O P Tiwari em 13 de abr. de 2018
Dear Guest, We apologise for the inconvenience caused. Please let us know the cause of concern so that we may improve on the same. Thanks

10/10 - Excelente

tushar

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotel room was very clean and the staff was very friendly and supportive.
Hospedou-se por 1 diária em jan. de 2018
Resposta de O P Tiwari em 22 de jan. de 2018
Dear Guest, We would like to thank you for your valuable feedback. The staff is thankful for your compliments. We are glad to know that you liked the property clean lines and location. We would like to thank you for staying with us. We would be happy to welcome you on your next visit to Haridwar. Thanks

10/10 - Excelente

Kate

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good hotel. Close to ceremony location. VFM.
Good stay at the hotel. Clean big room, helpful staff. One if the few clean hotels we stayed in.
Hospedou-se por 1 diária em dez.. de 2017
Resposta de O P Tiwari em 19 de dez. de 2017
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you had a comfortable stay with us. We would like to thank you for staying with us. We would be happy to welcome you on your next visit to Haridwar. Thanks

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good Location and Helpful staff
Though tucked away in a small alley, it was easy to find and is located at walk-able distance from Har ki Pauri, local market where you can eat famous Haridwar street food and not that far from Railway Station either.
Resposta de O P Tiwari em 7 de abr. de 2017
Dear Guest, We would like to thank you for your valuable feedback. We are happy to know that you had a pleasant stay with us. We are glad to know that you liked the hotel's location. We would surely look into the TV issue and get it rectified. We would like to thank you for staying with us. We would be happy to welcome you on your next visit to Haridwar. Thanks

6/10 - Ok

Jayanta, Bangalore

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Close to Ghat -congested rd-car cant reach after 9
Overall functional hotel-clean and safe-but no frills.car cannot reach here post 9am so we had to put luggage on rickshaw and walk to reach. But if purpose is to visit Har Ki Pauri and experience ghats this is not bad place fr overnight stay. Dont expect luxury.
Resposta de O P Tiwari em 5 de jan. de 2017
Dear Guest, We would like to thank you for your feedback. As the property is located in the prime area, car access is restricted to timings. We are glad to know that you found the property clean and safe. We aim to provide value to our guests. We would be happy to work on your suggestions. Thanks

8/10 - Boa

Rajneesh

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean hotel affordable food
Good room service courteous staff
Resposta de General Manager em 5 de jan. de 2017
Dear Guest, We would like to thank you for your feedback. We are happy to know that you liked hotel service, cleanliness, food and value. We would like to thank you for motivating us. We hope to provide similar experiences to all our guests. Thanks

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Food was good
Resposta de O P Tiwari em 29 de abr. de 2016
Dear Guest, We would like to thank you for your valuable feedback! We are happy to know about your experience. We would continue our efforts for customer satisfaction. Thanks

8/10 - Boa

Ritsuko

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very comfortable stay
We stayed hotel Alpona for 2nights. It is in middle of market.very convenient place and clean room,nice classic elevator,nice stuff. We are going stay again on the way back to New Delhi.
Resposta de O P Tiwari em 2 de fev. de 2016
Dear Guest, We would like to thank you for your encouraging feedback. The staff feels grateful and motivated. We hope to see you again and help us serve you better. Thanks

6/10 - Ok

Dorte H., Tønder

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good hotel
The hotel looks nice, is clean and places very central in the city. The restaurant - looks like it is under development. Most of the staff do not speak English. We had a nice evening and night there - and they helped us with everything we needed.
Resposta de O P Tiwari em 2 de abr. de 2016
Dear Guest, We would like to thank you for your valuable feedback. We are glad to know that you liked our services. We are surely in state of development and would be out with new facility soon. Thank you for staying with us. We hope to see you again. Thanks

6/10 - Ok

Viajante verificado

Comfortable hotel but no AC Car parking is only accessible between 10pm and 9am, this was not made clear online so bringing our car in was difficult
Resposta de O P Tiwari em 2 de abr. de 2016
Dear Guest, We would like to thank you for your feedback. We would like to apologise foe the inconvenience caused to you. We would like to help you better in the future.

4/10 - Insatisfatória

sandipan, california, us

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Alpana hotel dirty but ok
I stayed in the hotel for 2 nights. The hotel staff was courteous and good, and helpful. Hoeven t h e room was dirty. Water stayed in the bathroom never got dried. The WiFi was there just for mamesake.
Resposta de O P Tiwari em 2 de fev. de 2016
Dear Guest, Thank you for your feedback. We are glad that you liked our services. We would like to apologise for the inconvenience caused and would improve on the same. Thanks

4/10 - Insatisfatória

Aman , Chandigarh

Pontos negativos: Serviço e funcionários
Better options available in cheaper price nearby
Location is good. Rooms are clean. However you get better accomodations in cheaper price nearby. So no value for money. Kitchen service is terrible.Takes more than hour to deliver single meal even. Tea kettle not working in the rooms.No kids channels on TV in our room.Room key misplaced by staff member and no one accepted till last. 7 hour open kitchen in 24 hour and if you even order during working hours, order delivery takes more than 1 hour.
Resposta de O P Tiwari em 3 de fev. de 2016
Dear Guest, We would like to thank you for your feedback. Sir, as suggested earlier, restaurant does not operate 24 hours, therefore we were unable to provide you off hour services. We also do not provide tea kettle services on our base category rooms. We would like to apologise foe the inconvenience caused to you. We would like to help you better in the future. Thanks

2/10 - Terrível

Viajante verificado

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Compromise situation
At the time of entry at hotel, manager said how u book the room, how can be u get confirmation of booking while booking on same day. There is no vacant room how can u get. Sit at reception room we check what will happen there is no surity to accommodate u, telling lots of if and but..... Then finally he wants to settle at his hotels store room after clearing all stuffs, TV was disconnected and no wifi as per hotels.com showing, finally passed the the time nothing is enjoyable but anyhow pass the time. Simply irritating experience!!! Poor hotel amnesties...
Resposta de O P Tiwari em 2 de abr. de 2016
Dear Guest, We would like to thank you for your feedback. We would like to apologise for the inconvenience caused to you due to bookings at peak season. We have also improved the systems and procedures so that issues as such may not arise in future. Thank you for your co-operation. We would look forward to serve you again. Thanks

6/10 - Ok

Viajante verificado

IT was ok..
overall the hotel was ok...only one thing bad about this hotel is that car doesnt go to da hotel...u have to pay extra money to get to da hotel everytime. it cost us lot of money just gettin to da hotel.this hotel is INSIDE OF THE MARKET.Manager of this hotel is very helpful, and very nice.
Resposta de Manager em 2 de fev. de 2016
Dear Sir, We would like to thank you for your feedback. We are glad that you liked our hospitality. We would also like to inform that being in the heart of the city and close to prime attractions has its disadvantages. During peak season, due to high traffic, access may have some issues. We would once again thank you for staying with us and we hope to serve you better next time. Thanks