Dear Mr. Thiago, Thank you for your stay and useful comment about our hotel. We would like to thank you for your great compliment. It was strong motivation to encourage hotel staffs to be professional ones of taking care of customers. We would love to take a great chance to welcome you back to our hotel again for new feeling and service. Best regards Andy Vu

Dear Mr/Mrs. Huey Ling, Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Subhash, Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Pat Yuan,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Family of Mr. James Hamilton,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Shohei,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Araceli,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Thanh Ha,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Family of Mr/Mrs. Kel,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Manhyeong Kim,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Iannzen Chia, Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Jessica Vo,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. George,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Naoko,Thank you very much for your spending time to rate our hotel after your stay. We are so sorry as during your stay, our hotel has fully booked so that we cannot give you any upgrading of the room.Also, as you know that the hotel is located in the old quarter which is very busy area with high houses next to each other. All the rooms are difficult to be designed with all window. That is the reason why your deluxe double bed room is without window.However, we take a big note for any chance when you travel back to our hotel we will prepare a nicer room.We look forward to seeing you.Kind regards,

Dear Mr/Mrs. Brooke,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. James,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Valerii,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Famil of Mrs. Nancy,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Belinda,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. Benjamin,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Naoki,Thank you very much for taking your time to share your feeling after your stay with us.We are once again sorry as we did not bring you a comfortable stay.We wish to have another chance to welcome you back to correct your mistake by arrange a quiet room and take care you better.Please take care and have a nice day.Kind regards,

Dear Mrs. Thuy,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Fabiola,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. James,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Kathern Sherrard,Thank you very much for taking your time to share your feeling after your stay with us.We are once again sorry as we did not bring you a comfortable stay.We wish to have another chance to welcome you back to correct your mistake by arrange a quiet room and take care you better.Please take care and have a nice day.Kind regards,

Dear Mrs. Kelly,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Alyson,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Alyson,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Tonh,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Franck,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. Carl,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Giao,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Mitra,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Katsura,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Rebecca,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Blaine, Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Biola,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. Jack, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mr/Mrs. Takashi Tamao,Thank you very much for taking your time to recommend our hotel and we thank you so much for letting us know about the hotel wifi issues that is weak sometimes.After your feedback, we checked it right away and the problem has been solved.We do look forward to welcoming you again in the future.Best regards,

Dear Mr. Xuan Khai,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mrs. Debbie Pallister,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr. Trung, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mr/Mrs. Joohyun, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mrs. Akane, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mr. Peter and Mrs. Erin, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mr. Richard Stephen Perkins, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mr/Mrs. Geraldine,Thank you for taking your time to share your experience after your stay with our hotel. We are very happy when you have good comments for our hotel staff, our hotel breakfast. Moreover, we are so sorry for our bathroom issues as your mentioned. We meet the HSKP Department to share the situation, find solution and we all promise to spend more time to take care well our customer feelings and concern.That we believe day by day, our hotel service from the front desk, breakfast and cleaning quality will become better. Please give us a very short time to correct all the mistakes in all aspects.Once again, we are so sorry and look forward to having another chance to welcome you back our hotel in the future.Best regards,

Dear Mr/Mrs. Geraldine, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards

Dear Mr, Thanh, On behalf of Oriental Hospitality Group, I would like to share our gratitude with you for your recent stay at our hotel. I am very happy when know that you had a pleasant and enjoyable stay at our hotel. Our team always try their best to provide the best service as we can, and this is the points that I was very impressed and proud of them so far. We promise that we will keep up the good work to make sure that at your next visit to our hotel, we will welcome you and deliver the better and better product. Looking forward to meeting you at your return trip to Hanoi. Wish you have a nice day! Kind regards