Motéis em Hampton, VA

"I was required to pay an additional $50 for a non smoking room. The deposit was not indicated online. The non smoking room that I was given had a strong smell of smoke. I asked for another non smoking room and was charged additional money for that room. Since it was late, I went ahead and paid it. That room had a strong mold smell to it although it did seem to improve after the ac ran a few hours. The wifi would not connect. Staff were unable to help. The next morning I asked to check out and...

"Arrived at check in time and was told they still had to clean the room and once we were able to check in. The floor was still dirty hadn't been swept or vacuumed. The sink and the toilet and bath tub still had hair and dirt on them. No cleaning was done. Had a wet wash cloth with black stuff all over it. The bath tub didn't drain well. Very disappointed for the price. Unacceptable"

"The whole reason for me coming to the hotel was for the pool and it was not open my whole day stay… that’s not cool at all cause I could’ve went somewhere cheaper without the pool cost"