Geladeira, micro-ondas, fogão, cooktop

Avaliações de Knights Inn Cobourg

1.5 out of 5
Knights Inn Cobourg
2215 Division Street North, Hamilton Township, ON

Avaliações

7,8

Boa

Nota 10 - Excelente. 96 de 271 avaliações" "
Nota 8 - Boa. 86 de 271 avaliações" "
Nota 6 - Ok. 49 de 271 avaliações" "
Nota 4 - Insatisfatória. 23 de 271 avaliações" "
Nota 2 - Terrível. 17 de 271 avaliações" "

8,0/10

Limpeza

8,0/10

Serviço e funcionários

7,2/10

Comodidades

7,4/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Ralph Neill

Viagem de negócios
It is exactly what i paid for. The hotel room price was affordable
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 28 de abr. de 2024
Hello Ralph,Thank you for providing us with your feedback.It was nice to have you as a valued guest of The Knights Inn Cobourg. We hope to see you again the next time you are in the area.

10/10 - Excelente

Tashima

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great and affordable stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi Tashima,Thank you for providing us with your feedback. We are so pleased that you were happy with your accommodations!We look forward to seeing you again!

10/10 - Excelente

Randy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi Randy,Thank you for providing this great review score.It was lovely to meet you. You had a great sense of humor and personality. Take care and kind regards!

10/10 - Excelente

Heather

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 28 de abr. de 2024
Hi Heather,Thank you for leaving us with this great review score.We hope to see you again!

6/10 - Ok

Kathleen

Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 18 de mar. de 2024
Thank you for choosing our location for your lodging needs.We hope to see you again.Take care and kind regards! :)

10/10 - Excelente

Zorica, Etobicoke

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
My room was extremely clean and more importantly, the bathtub shines and the grout around it is white, as it should be. I like that there is no carpeting! I would definitely stay here again.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi Zorica,It was nice to have met you. We are so happy that you were pleased with your accommodations.We look forward to your next visit.

10/10 - Excelente

Lori

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great stay. Had to stop for the night because of the weather and the people were very accommodating and friendly. Our room was so nice, clean, and big! The motel is right off the 401 yet so quiet!! We will be back!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi Lori,Thanks for the great review! We can't wait for your next visit! Take care. :)

10/10 - Excelente

Linda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
From the outside this hotel looked a little unkept, but it looks like renovations are being made. The room was sqeeky clean, spacious and had everything you need for a short stay. We had issues with the tv in our room, so we were able to move rooms, with no issues. I would stay here again
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi Linda,We are so pleased you were happy with your accommodations here.Aside from the minor T.V. mishap. We look forward to your next visit! :)

10/10 - Excelente

Jay

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The Staff was outstanding!!!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi Jay,Thank you for letting us know that our staff were welcoming and accommodating to you.We look forward to seeing you again.

10/10 - Excelente

Chris

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 26 de abr. de 2024
Thank you for the review

8/10 - Boa

David

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bon rapport qualité-prix
Hôtel sympatique. La dame à la réception était accueillante. Lits propres et confortables. Odeur de sens bon un peu fort dans la chambre. À l'arrivé, la chambre était très froide, mais comme le chauffage est efficace, en 20 minutes nous étions au chaud. L'eau chaude n'est pas très abondante. Secteur tranquille. Bon rapport qualité-prix.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 26 de abr. de 2024
Hi David,Thank you for providing us with your feedback. We are so pleased that you were happy with everything, including our staff and property.We hope to see you again in the near future,Until then, take care. :)

8/10 - Boa

Shannon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was very comfortable. For the price it was great. I didn’t like that they made us pay $25 early entry into the room for 2 hours and nobody was even in the room. The maintenance man was excellent
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 26 de abr. de 2024
Hello,Depending on how early you would like to check in before the standard time, we do charge a small fee.Please let us know of your previous experience if you decide to book with us again, and we will make it up to you.Yes, Rick (our maintenance man) is awesome. He is such a great guy!

10/10 - Excelente

Sheila

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for the review Sheila. We appreciate you taking the time.

6/10 - Ok

John

Pontos positivos: Limpeza
It’s a great old Inn to stay at, the wifi didn’t reach to my room and I had to call no less than a dozen times before someone picked up because they hadn’t returned my damage deposit in over a week
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Manager em 26 de abr. de 2024
Hi John,Sorry about the wifi issue. Regarding the deposit, sometimes it takes your credit provider a few days to return your funds. We have no control over that. We do apologize for any inconvenience we caused you tho.

10/10 - Excelente

Charlotte

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 26 de abr. de 2024
Hi Charlotte, Thanks for the great review score! :)

10/10 - Excelente

Steven

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value
We are grand parents watching our grandson play hockey in Silver Stick tournament in Cobourg. perfect location for access to arenas and 401. The hotel was clean and Erin met us at 4:00 to get us setup and tell us a little bit about the area. The kitchenette was perfect for us.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Manager em 26 de abr. de 2024
Hello Steven,It was great to have met you and your wife.It was so nice to see that you guys go out to support the little guy and even better to know that he won his games!We do hope he plays in the area again, so we can see you both!Take care and warm wishes to you all!! :)

10/10 - Excelente

Oliver

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good stay
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 26 de abr. de 2024
Thanks for the review.We are so pleased that you enjoyed your stay.Take care! :)

10/10 - Excelente

Jagdeep Singh

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a very comfortable stay at the location.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for the review! :)

6/10 - Ok

Kathy

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Very clean and reasonable for the price paid. Staff great and very welcoming and helpful. Back windows weren't locked and latches not functioning properly so were very difficult to lock - I eventually managed it. TV system was complicated to work and there were no in-room instructions so we had to bother the staff. Heater fan was very loud. Wifi didn't work in the morning. But overall, we got what we paid for so no real complaints.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Hello Kathy,We appreciate your business, and it was wonderful to have met you and your husband.We thank you for bringing these issues to our attention, and they will be taken care of right away.I hope to see you again.

2/10 - Terrível

Kirk

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Sorry to see that you were not happy with your last stay.It would be helpful to know how we could improve your experience?

6/10 - Ok

Beverly P.

Pontos negativos: Limpeza, serviço e funcionários e comodidades
The beds were cozy the room was clean I had no idea the motel was so isolated nothing around usually when I book with Expedia has always been great areas also the room had an strange smell maybe some product they use to clean I will not stay here again I think way over priced and they hold a security deposit they release but takes 6 days for my bank to release the funds back to my account 250 have never had this before
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for letting us know about your experience.I am not sure about a "smell" but we do apologize if it was unpleasant for you. We are extremely close to everything. Walking distance to a number of things.Regarding your deposit, we released the hold the day after check out. We do not have any control over the policy of your credit provider on how long they take to release the funds back to you. But we are sorry for the inconvenience it caused to you.We hope to see you again, but if not, we understand and wish you all the best.Take care.

8/10 - Boa

Wai Suen Loretta

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room is good, it has 2 tables that can put things on. Property provides electric kettle, it's good for us.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Hello,Thanks for the feedback. It is wonderful that you had a great stay.We hope to see you again!

10/10 - Excelente

Jana

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Hi Jana,Thank you for the review

6/10 - Ok

Tyler

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Room was lovely and seemed freshly painted and renovated, much nicer than expected for the price. I booked using my mastercard and the clerk attempted to charge it at 4:30 (half an hour after the earliest check in time) it was declined due to a fraud watch after I made an international transaction. She called and I let her know that this was the case and I would give her an alternate credit card when I arrived at the property in about half an hour. She said she would cancel the booking unless I pulled over right then and provided it to her, when I arrived the property was not super busy. I found her to be very brusque and impatient overall, and every centimeter of the main office is coated in printed off warnings of what is not permitted. When I checked in and paid, the clerk alerted me that the jacuzzi tub water had a yellow colour to it but there was nothing wrong with the water, just the way it is, she was just telling me so she could be up front. I felt that if you were upfront you would let me know before payment and probably during booking, I counted at least 4 printed off signs that said no refunds no exceptions so its not like I could have cancelled at that point. For the record the yellow cast to the water was barely noticeable and not a concern. Overall the property is lovely but I thought the staff was unwelcoming, they probably just need a vacation themselves so they can get rid of some stress and remember how to treat their guests.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for the feedback ;)

10/10 - Excelente

Kirk

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Thanks for the review Kirk. It is greatly appreciated.

8/10 - Boa

Ryan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Alwaysbabove expectations. Staff very helpful
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for being a loyal guest. I look forward to your next visit!

8/10 - Boa

ruth a

Pontos positivos: Limpeza
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for the review

10/10 - Excelente

Stu

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
The place was nice and clean. Newly renovated rooms. No manager in the office to check in after work. Had to wait around for half hour.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 26 de abr. de 2024
Hi Stu,Thanks for the review.Sorry about the wait. Sometimes I need to step away for a short while to pick up dinner or a coffee. I apologize for the inconvenience.Take care

8/10 - Boa

Steve

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, quiet, comfortable bed. Coffee for the morning. Would stay again if I needed a bed for the night in the Coburg area.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 5 de nov. de 2023
Hello Steve,Thank you for taking the time to provide us with your feedback. I am so pleased that you were happy with your accommodations. It was a pleasure to meet you and your wife, and I look forward to seeing you again in the future if your travels bring you this way.Until then, take care and warm wishes to you both.

10/10 - Excelente

Lexanne

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This old motel is very well cared for and looks great. The rooms are large and clean, the decor is tasteful, the beds & couch are comfy. There's a fridge & microwave, coffee maker and even a kettle, with a table to eat at. There is lots of parking and its very easy to access from the 401, yet not noisy. The price is terrific value. The friendly front desk staff seems eager to help. Only 2 small items of note, but so insignificant; the office area seems a bit cluttered and our bathroom exhaust fan was quite dusty and the grate had dropped from its secure spot against the ceiling. Perhaps they could be looked at by housekeeping of maintenance. We had a great sleep & I'd stay here again.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Lexanne,Thank you for taking the time to provide us with your feedback. This is extremely helpful.I am so happy that you were satisfied with your accommodations, and the quality of your room and comfort.And thank you for the suggestions.I am going to take care of these issues personally. Constructive criticism is welcomed, as I am always trying to improve. I look forward to seeing you again.Until then, take care and warm wishes! :)

6/10 - Ok

Jason

Viagem de negócios, Viagem em grupo
It was not easy to walk into town from here. Not really much of a side walk over the bridge.
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Jason,Thank you for sparing a few moments to provide us with your feedback.I am sorry you did not have a nice walk over the 401 bridge.If I had of known you were walking, I would have offered you a ride. While we are apart of Cobourg, we are technically classified as Hamilton Township. Which means that we are just at the edge of the town of Cobourg. If you stay with us again in the future and you are heading into Cobourg by foot, just come to the office and let me know. I would be more then happy to take you across the bridge.Take care and best wishes! :)

10/10 - Excelente

Ryan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
A model example for all motels to follow. Absolutely adore this place!
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Ryan,Thank you for your kind words. It means a lot, and we are so pleased that you were 100% satisfied with your accommodations.It was lovely chatting with you upon check in, and I look forward to seeing you again the next time you are in the area.Until then, take care and warm wishes! :)

10/10 - Excelente

Ryan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always meets expectation, clean, quiet. As a smoker I like staying here because you can sit directly outside your room to have a puff.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hi Ryan,Thank you for always leaving us a positive review.It is extremely helpful, and we are happy to have you as a repeat customer.If you ever have any issues or requests, please do not hesitate to reach out to my directly. It would be my pleasure to help out in any way I possibly can.Until next time, take care! :)

10/10 - Excelente

Rebecca

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff at desk, quick and easy check in. Clean room, come here every time I come out this way
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hi Rebecca,Thanks for taking the time to leave us with this review.I am so happy that you were satisfied with your accommodations and the quality of your room.I love having you as a repeat customer, and I enjoyed our conversation upon check in.I look forward to seeing you sometime after the new year when you do the swap of your tires and tree...lolUntil then, I wish you well and happy holidays!!Take care! :)

10/10 - Excelente

Teresa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Happy
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Teresa,I am so pleased that you were happy with your accommodations.I look forward to your next visit! :)

8/10 - Boa

Carl

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
we really liked how clean our room was The front desk staff was very nice and informative
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Carl,Thank you for leaving us this review.It is so helpful to us so we know how to improve our valued guests experience.I am happy that you found your accommodations clean and comfortable and our staff helpful.We can't wait for your next visit.Until then, take care! :)

8/10 - Boa

JAMES

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
room was clean and comfortable. big room
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello James,I am so happy that you were pleased with your room.I always look forward to reading our customers reviews because I want to be able to provide the best service possible.I hope to see you agian.Take care and kind regards! :)

6/10 - Ok

Suresh

Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 26 de abr. de 2024
Thank you for the review Suresh!

10/10 - Excelente

GREG

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Spaciousness and good value !
Great value and location !
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Greg,It was so nice to see you again.I just love it when I see your name pop up in my upcoming reservations.I enjoy our chats.Can't wait until your next visit.Until then, take care and stay warm out there!! :)

10/10 - Excelente

Diana

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location right off the highway but not noisy. Room was very clean, wifi good and the price was excellent
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Diana,Thank you for taking the time to let us know what a stay at The Knights Inn was like for you.We try our best to ensure every guest has the best experience possible,and it looks like we achieved this with you.We look forward to your next visit.Until then, take care!! :)

8/10 - Boa

Jeff

Viagem com a família
Had no shades in bathroom window and shades in mainroon had a hole in it
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Jeff,Thank you for letting us know about the issues you experienced during your visit with us.There are no shades on our bathroom widows because we have the privacy glass on them.We hope you will give us another chance the next time your in the area to improve your experience with us.Take care and we hope to see you again.

10/10 - Excelente

Courtney

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and spacious suite. Stayed with my family of 6 and there was more than enough room. Would definitely stay again.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Courtney,Thank you for sparing some time to leave us with this review. It was so nice to have you and your family here. Your husband was so easy to talk to, and I really enjoyed my conversations with him. Very down to earth and funny!I am glad we were able to meet your expectations. We look forward to your next visit!Take care and very warm wishes to you and your wonderful family!!

10/10 - Excelente

Steve

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Steve,Thank you for sparing a few moments to leave us this review score.It looks like everything was great and we can't wait until your next visit!Take care

8/10 - Boa

Melanie

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Easy to find, just off the hwy, with spacious room. It was convenient to have a full size fridge and countertop to prepare food, but we had to bring all our own dishes and utensils. Glad the receptionist called me in advance to let me know to bring my own cutlery.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Melanie,I am so pleased that you were happy with your accommodations here at The Knights Inn.I usually try my best to phone ahead to let our valued guests know to bring their own cooking supplies if they plan to prepare their own meals. I know its not always nice to have to eat out so its better to be able to cook for ourselves sometimes. I am glad everything worked out and I hope to see you again.Take care and warm wishes!

8/10 - Boa

Meril

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hi Meril,Thank you for sparing a few moments to provide us with this review score.

8/10 - Boa

Ryan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Above expectations
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 1 de nov. de 2023
Hi Ryan,As always, we appreciate you as a repeat and valued customer of The Knights InnWe look forward to your next visit!

10/10 - Excelente

Vladimir

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2023
Resposta de Manager em 30 de set. de 2023
Hello,Thank you Vladimir for taking a few moments to leave us this review score.We greatly appreciate it and we are so pleased that you were happy with your accommodations.I look forward to seeing you again if your travels or work bring you back this way.Until then, take care and warm wishes!! :)

2/10 - Terrível

Lynne

Pontos negativos: Serviço e funcionários
extremely rude
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 30 de set. de 2023
Hello Lynne,I am not sure what you are basing your review on, You did not show up for your reservation, and I never even spoke with you at all. You did not call here and you did not come to the property. No email correspondence either.

10/10 - Excelente

GREG

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great value !
Great value !!
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 30 de set. de 2023
Thanks for the positive review Greg!I look forward to your next visit.Take care :)

8/10 - Boa

Agnes

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Easy access to the highway
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 1 de nov. de 2023
Hello Agnes,Thank you for leaving this review. We appreciate you choosing to stay with us and we hope to see you again.Take care!