6/10 - Ok
Michael, Waterloo
18 de ago. de 2025
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
Room 504 is designed for accessibility. The shower - meant to be walk in - is not designed quite right - maybe the curtain should go all the way to the ground. The carpet outside the bathroom was soaked when I arrived - and not 100% sure but there was something that looked like mold (white powdery) so it has been wet for a while. I would have complained but I checked in very late and just wanted to sleep.
The bathroom sink is clogged - it drain extremely slowly.
The door does not lock with the deadbolt. The deadbolt hole is about 1/4” out of alignment!!! It’s not even close.
They positioned the head of the bed so that it aligns with the door so the light of the hallway shines right in your eyes when facing towards the door - very bright - had to put a towel there to block.
The room was clean and the bed was very comfortable- thankfully.
I attempted to complain to the front desk upon checkout but there was only a big sign saying out your keys in this box. I waited a bit … no bell to ring for service - I suspect there is a camera - but not at all welcoming or secure for that matter.
I have pictures - but this review option does not have this option.
I will likely not come back.
Michael
Hospedou-se por 1 diária em ago. de 2025