Room service- they place a card for it in the room, but it literally DOES NOT EXIST. We tried to order from it, they didn’t have anything that was written in it. Next time we stay there we’ll bring food from home.
Staff’s clothing isn’t unified and kinda feels like a half ass job.
The only difference between a regular suite to the deluxe is the hot tub- which is wonderful btw, but there is no river and no view.
Decore is distasteful, the restaurant where hotel guests eat was really uncomfortable to sit at (food was okay and diverse)).
I had fun because I was in good company, staff members were kind and sweet, and the hot water were so calming. They should renovate the place, and it will be fantastic.
On a personal note, we were kind of disappointed for not getting anything when entering the room since it was for a birthday, and we ordered a deluxe+ half board.