Casas de Férias em Gwent, WLS

"We recently stayed here and overall had a pleasant visit,with a few areas that could benefit from some attention.On the positive side,the property is in a great location,especially being so close to Caerphilly Castle.The WiFi was reliable throughout our stay,and the heating worked very well,which made it nice and cosy.The space itself is cute and you can see there has been effort put into making it feel welcoming and comfortable.There are just a few maintenance and housekeeping points worth...

"Cleanliness excellent. Tiny observation, could do with some wine glasses. "

"Property was not well looked after. Blinds were missing from Windows, surfaces had not been cleaned, the kitchen was missing many essential items such as forks, broken glass outside the back door, last guests dirty laundry left in the dinning room, the list goes on. Really put a downer on the first day of the holiday. I don't expect to have to provide essentials like forks and kitchen knives and clean on arrival. Manager of property was initially understanding but is now ignoring my emails."