Entrada da propriedade

Avaliações de Hyatt Regency Greenville

3.5 out of 5
Hyatt Regency Greenville
220 N Main St, Greenville, SC

Avaliações

8,8

Excelente

Nota 10 - Excelente. 610 de 1003 avaliações" "
Nota 8 - Boa. 216 de 1003 avaliações" "
Nota 6 - Ok. 94 de 1003 avaliações" "
Nota 4 - Insatisfatória. 60 de 1003 avaliações" "
Nota 2 - Terrível. 23 de 1003 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,8/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Andrea

Viagem de negócios
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza e serviço e funcionários
Serviço de quarto difícil de conseguir
Para um hotel neste padrão, eu esperava ter uma resposta bem mais rápida as solicitações. Pedi que meu quarto fosse limpo e organizado todos os dias. No primeiro dia, nada feito. No segundo dia falei com o atendente da recepção e ao chegar à noite novamente nada havia sido feito. Então desço até a recepção (o telefone não estava funcionando) l, falei com a atendente e então no penúltimo antes do checkout o quarto foi organizado e limpo. A água do chuveiro estava fria e o telefone não funcionava. Eu realmente esperava ter uma experiência melhor neste hotel.
Hospedou-se por 4 diárias em mai. de 2022
Resposta de General Manager em 26 de jun. de 2022
Andrea, thank you for your recent review regarding your stay with us. We apologize for our failure to address your concerns during your stay with us. We have discussed your comments with our department heads, and we are taking steps to improve our attention to guest concerns. Thank you for choosing our hotel, and we hope you will visit us again and give us an opportunity to provide you with an excellent hotel experience. Regards, Dirk Bengel General Manager

10/10 - Excelente

Rita

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otimo
Mto bom o hotel e a localizacao. Recomendo. Lindo no Natal com arvores de Natal pra todo lado.
Hospedou-se por 3 diárias em dez. de 2018
Resposta de Director of Operations em 28 de dez. de 2018
Rita, thank you for the glowing review of the Hyatt Regency Greenville. We are delighted to know you had a great stay and that you loved our location. We appreciate your recommendation and look forward to your next visit. Sincerely, Brian Crowne, Director of Operations

10/10 - Excelente

laura

Viagem com família e crianças pequenas
Hotel had a perfect location wonderful lobby and room was very clean. Only bad thing is our Bottom sheets on the bed were put on sideways on both beds, therefore your feet were touching the mattress cover and there was about 3 feet on each side that was hanging to the floor. Very strange we had to remake our beds. Next day made service missed us. Also ice machine was not working on the floor, other than that room was great for the price
Hospedou-se por 2 diárias em abr. de 2024
Resposta de David Schaum General Manager em 2 de mai. de 2024
Dear Laura, Thank you for choosing Hyatt Regency Greenville for your recent stay and for sharing your experience. We were pleased to know how much you enjoyed our comfortable accommodations and convenient location. We love that our guests can effortlessly take advantage of all that our area has to offer. However, we regret not meeting all of your expectations regarding your bed. We appreciate your patience and will share your comments appropriately. We hope to have the pleasure of hosting you again soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Anthony

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent stay!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 25 de abr. de 2024
Dear Anthony, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hyatt Regency Greenville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Regards,David Schaum,General Manager

10/10 - Excelente

Patricia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was wonderful
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Patricia, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hyatt Regency Greenville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. Thank you again for your patronage, and we hope that we will have a chance to host you again in the future.  Regards,David Schaum,General Manager

2/10 - Terrível

Jeffrey

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Sent message to Hotel requesting a room with a view..when checked in the panoramic room was looking straight into the trees with no view..contacted front desk and asked if they could change rooms and they put me on hold and never came back..waited on hold for about 15 minutes..very unprofessional
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 22 de abr. de 2024
Dear Jeffery, Thank you for providing a review of your experience at our hotel. We sincerely apologize for the unpleasant interaction you had with some of our associates and that the room you requested was unavailable. We certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.Regards,David SchaumGeneral Manager

10/10 - Excelente

Sonia, North Myrtle Beach

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
What a great location! We came for a concert and it was easy walking distance. Great choice of dining options.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 22 de abr. de 2024
Dear Sonia, We were delighted to read your comments regarding the convenient location of the Hyatt Regency Greenville. Situated perfectly, we love that our guests can enjoy the outstanding restaurants and unique shopping experiences that are right outside our door. Thank you for choosing the Hyatt, and we look forward to another opportunity to welcome you back.Regards,David SchaumGeneral Manager

10/10 - Excelente

Melissa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Check in was a breeze and our room was really nice. We always stay here when we see a concert at Bon Secours arena.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 23 de abr. de 2024
Dear Melissa, Thank you for being our guest at Hyatt Regency Greenville and sharing your experience. First of all, we appreciate your loyalty to our hotel. We are delighted to know you were pleased with our check-in service, ideal location, and comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit. Regards,David Schaum,General Manager

8/10 - Boa

Bobbie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de General Manager em 22 de abr. de 2024
Dear Bobbie, We appreciate your gracious rating about your stay at Hyatt Regency Greenville. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Regards,David SchaumGeneral Manager

10/10 - Excelente

John

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Did not like the ice machine.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 7 de abr. de 2024
Dear John, Thank you for being our guest at Hyatt Regency Greenville and for the kind rating. We are glad to read you had a comfortable stay. However, we are sorry for any inconvenience you had with the ice machine. On behalf of all of us, we look forward to your return!Regards,David SchaumGeneral Manager

10/10 - Excelente

brittany

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 3 de abr. de 2024
Dear Brittay, Thank you for the high rating and kind review of your stay at the Hyatt Regency Greenville. We are glad that you enjoyed so many aspects of our hotel that we exceeded all of your expectations. Thank you again for taking the time to share your experience with others, and we look forward to many more visits. Regards,David SchaumGeneral Manager

10/10 - Excelente

MICHELLE

Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 21 de abr. de 2024
Dear Michelle, Thank you for rating your stay at Hyatt Regency Greenville. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Nealandra

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I enjoyed staying there, I will stay there again
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 2 de abr. de 2024
Dear Nealandra, Thank you for choosing the Hyatt Regency Greenville and for your kind comments. We are delighted that you enjoyed our hospitality in addition to our stunning lobby and modern accommodations. Our prime location in the heart of downtown allows our guests to experience the best of Greenville, including excellent restaurants and great shopping. Thank you for being our guest and please return for a second visit soon!Regards,David SchaumGeneral Manager

10/10 - Excelente

Renee

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful hotel with access to downtown and many walkable options.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 3 de abr. de 2024
Dear Renee, Thank you for choosing Hyatt Regency Greenville. We are thrilled to know that you had a comfortable stay and that our well-kept property and prime location near downtown met your expectations. Thank you again; we look forward to your next visit.Regards,David SchaumGeneral Manager

6/10 - Ok

Brandon

Pontos positivos: Comodidades e condições e instalações da propriedade
Stain on the couch. Other then that everything was good
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 2 de abr. de 2024
Dear Brandon, Thank you for your recent review. We were pleased to read that you enjoyed your overall stay at our hotel while in Greenville. We're sorry that you had some service issues in your room - which is unacceptable by our standards. We have shared your concerns with our Director of Housekeeping and staff and we are revisiting our inspection procedures to ensure we do not repeat these issues in the future. Again, we apologize and hope you will consider us when you return to Greenville in the future.Regards,David SchaumGeneral Manager

10/10 - Excelente

Bruce

Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 19 de abr. de 2024
Dear Bruce, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Greenville, and we look forward to welcoming you again soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I really enjoyed my stay. Will be coming back
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Dear James, Thank you for the outstanding review of your stay at the Hyatt Regency Greenville. We are glad that you enjoyed so many aspects of our hotel and had a fantastic stay. Thank you again for taking the time to share your experience with others, and we look forward to many more visits. Regards,David Schaum,General Manager

10/10 - Excelente

Sheri

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel has an amazing group of people working there. The location is outstanding.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Dear Sheri, Thank you for choosing Hyatt Regency Greenville for your recent stay and for your excellent rating. We were pleased to know how much you enjoyed the exceptional service from our courteous colleagues and convenient location. We love that our guests can effortlessly take advantage of all that our area has to offer. It was a pleasure accommodating you, and we look forward to your next visit. Regards,David Schaum,General Manager

10/10 - Excelente

Jose

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 25 de mar. de 2024
Dear Jose, Thanks for the outstanding rating! We are delighted your time at Hyatt Regency Greenville was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Regards,David Schaum,General Manager

10/10 - Excelente

Stephen

Viagem a dois
Excellent stay. Well maintained older property. Friendly staff.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 25 de mar. de 2024
Dear Stephen, Thank you for the outstanding review of your stay at the Hyatt Regency Greenville. We are thrilled to read you loved our well-kept property and that our staff exceeded your expectations. It will be a pleasure to pass along your compliments. Thank you again for taking the time to share your experience with others, and we look forward to many more visits. Regards,David Schaum,General Manager

10/10 - Excelente

paula

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location- went to a play at the Peace Center, very convenient
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 24 de mar. de 2024
Dear Paula, Thank you for your excellent review of Hyatt Regency Greenville and for pointing out our convenient location to the Peace Center. There is so much to see and do in the area and our guests love being so central to everything! We are delighted you enjoyed your time with us and look forward to welcoming you back for another stay.Regards,David Schaum,General Manager

4/10 - Insatisfatória

Corey

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Toilet paper is so cheap you will need to use half the roll for 1 wipe, WiFi works half the time, trash was left in the can from previous guests, and overall stay is just less in quality than you can get for other places nearby. Adding a couch doesn't make your room more enjoyable when everything else is subpar at best.
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 23 de mar. de 2024
Dear Corey, Thank you for making us your hotel of choice during your visit to Greenville, and for sharing your recent experience during your stay. We apologize for not meeting some of your expectations and for the inconvenience caused due to the oversights in the preparation of your room. We have shared your comments with the housekeeping team to ensure this is not repeated. We are also sorry for the internet connectivity in your room. Our service provider has been made aware of the issue, and we appreciate you bringing this to our attention. We have also taken additional note of your comments regarding the couch as we strive to improve our services. We hope you will give us another chance to accommodate you on a future stay. Regards,David Schaum,General Manager

10/10 - Excelente

catherine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 23 de mar. de 2024
Dear Catherine, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Hyatt Regency Greenville, and we appreciate you taking the time to leave your feedback. We hope to see you soon. Regards,David Schaum,General Manager

6/10 - Ok

Lisa

Viagem a dois
Property itself was ok, average. Every time someone shut a door next to ours our door rattled terribly so that was super annoying when trying to sleep!
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 16 de mar. de 2024
Dear Lisa, Thank you for your review of your recent visit to our hotel. While we are glad you liked some aspects of your stay, we are sorry for the inconvenience caused due to the noise from next door to your room and want to let you know that we are in the process of finding solutions to eliminate noise issues. We are grateful for your patience and hope to have the pleasure of serving you again whenever you return to the Greenville area. Regards,David Schaum,General Manager

6/10 - Ok

Terry, Little River

Viagem a dois
Pontos positivos: Comodidades
Pontos negativos: Condições e instalações da propriedade
Was assigned a handicapped room that wasn’t requested. The safe in room was broken. The counter in room had coffee stains. Door stop broken. No non-decaf coffee on first day.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de General Manager em 14 de mar. de 2024
Dear Terry, Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for not meeting some of your expectations and for any inconvenience caused due to the assigned accommodations and the maintenance issues you encountered in your room. We will work with the appropriate team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. We are grateful for your patience and hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.Regards,David Schaum,General Manager

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Parking,middle of town
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 29 de fev. de 2024
Dear John, It was a pleasure having you as our guest at Hyatt Regency Greenville. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Regards,David SchaumGeneral Manager

8/10 - Boa

Christopher

Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 21 de mar. de 2024
Dear Christopher, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hyatt Regency Greenville. We look forward to welcoming you back on your next visit!Regards,David Schaum,General Manager

10/10 - Excelente

Dimetra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de David Schaum General Manager em 27 de fev. de 2024
Dear Dimetra, Thank you for the outstanding review of your stay at the Hyatt Regency Greenville. We are glad that you enjoyed so many aspects of our hotel that our staff exceeded your expectations. It will be a pleasure to pass along your compliments. Thank you again for taking the time to share your experience with others, and we look forward to many more visits. Regards,David SchaumGeneral Manager

10/10 - Excelente

spiros

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great place to stay
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 26 de fev. de 2024
Dear Spiros, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Greenville, and we look forward to welcoming you again soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Gotardo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to everything.
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 20 de fev. de 2024
Dear Gotardo, We appreciate you sharing your thoughtful feedback. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Hyatt Regency Greenville, and we hope to have the pleasure of welcoming you back soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Robert

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 17 de fev. de 2024
Dear Robert, Thank you for choosing Hyatt Regency Greenville and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Amanda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 17 de fev. de 2024
Dear Amanda, Thank you for rating your stay at Hyatt Regency Greenville. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Katherine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Pay extra for Main St or Panoramic View room. It’s well worth the upcharge. Hotel is bustling with activity. Room service is available and the Starbucks on site was a bonus for morning coffee, although Hyatt did provide a mini single serve coffee brewer and free coffee pods and Twinings tea. Modern furnishings. Large flat screen tv. Parking garage right next door $7 per day and second floor direct access to the hotel was convenient. Area is super clean for downtown. Walk down to river and use the walking trails. Beautiful area for a stay.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de General Manager em 17 de fev. de 2024
Dear Katherine, We appreciate the time you've taken to share your comments with fellow travelers regarding your stay at the Hyatt Regency Greenville. Thank you for mentioning all that our hotel has to offer visitors to Greenville; from our premier downtown location to the many services that guests have come to expect from Hyatt hotels. We have a fantastic team, and they will enjoy the recognition of their professional, attentive service. On behalf of all of us, we look forward to your return!Regards,David SchaumGeneral Manager

10/10 - Excelente

Robbie

Viagem a dois
Pontos positivos: Comodidades
The rooms were clean and updated. It was great being able to walk out and find so many dining options so close as well as all of the wonderful little shops
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 14 de fev. de 2024
Dear Robbie, Thank you for choosing the Hyatt Regency Greenville and for your kind comments. We are delighted that you enjoyed our hospitality in addition to our stunning lobby and modern accommodations. Our prime location in the heart of downtown allows our guests to experience the best of Greenville, including excellent restaurants and great shopping. Thank you for being our guest and please return for a second visit soon!Regards,David SchaumGeneral Manager

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 11 de fev. de 2024
Dear Mark, It was a pleasure having you as our guest at Hyatt Regency Greenville. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Regards,David SchaumGeneral Manager

10/10 - Excelente

Brian

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em dez. de 2023
Resposta de General Manager em 23 de mar. de 2024
Dear Brian, Thank you for the great rating! We are glad you enjoyed your time here at Hyatt Regency Greenville. We look forward to making many more great memories with you anytime your travels bring you to the area.Regards,David Schaum,General Manager

10/10 - Excelente

jan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a fun time with friends
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 6 de fev. de 2024
Dear Jan, Thank you for the outstanding review of your stay at the Hyatt Regency Greenville. We are glad that you enjoyed so many aspects of our hotel that our staff exceeded your expectations. It will be a pleasure to pass along your compliments. Thank you again for taking the time to share your experience with others, and we look forward to many more visits. Regards,David SchaumGeneral Manager

4/10 - Insatisfatória

Ellen

Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 21 de mar. de 2024
Dear Ellen, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Regards,David Schaum,General Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de David Schaum General Manager em 5 de fev. de 2024
Dear Guest, We are pleased to receive your generous rating for Hyatt Regency Greenville. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Regards,David SchaumGeneral Manager

10/10 - Excelente

Ann

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de David Schaum General Manager em 30 de jan. de 2024
Dear Ann, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Regency Greenville. We look forward to your return and wish you all the best with your future travels.Regards,David SchaumGeneral Manager

10/10 - Excelente

Jim and Cathy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Early check in is very important to us - it seem like regulars like my wife and I would get a little better service in respect to this - there are lots of places to stay in Greenville after all.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de David Schaum General Manager em 30 de jan. de 2024
Dear Guest, Thank you for your generous comments regarding your recent stay at Hyatt Regency Greenville. Your review was a pleasure to read, and we appreciate knowing that the service provided by our associates surpassed your expectations. Thank you again, and we look forward to welcoming you back very soon. Regards,David SchaumGeneral Manager

10/10 - Excelente

Charleen

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 29 de jan. de 2024
Dear Charleen, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Greenville, and we look forward to welcoming you again soon.Regards,David SchaumGeneral Manager

8/10 - Boa

Charles

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Bell man was really improv.
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 23 de jan. de 2024
Dear Charles, Thank you for taking the time to write a review about your stay with Hyatt Regency Greenville. We hope you had an overall pleasant stay. All of your feedback is valuable to us and we look forward to welcoming you back the next time you visit the area.Regards,David SchaumGeneral Manager

2/10 - Terrível

Utrena Kershaw

Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 9 de fev. de 2024
Dear M. Kershaw, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Regards,David SchaumGeneral Manager

8/10 - Boa

Raye

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de David Schaum General Manager em 19 de jan. de 2024
Dear Raye, It is wonderful to know you enjoyed everything about your time at Hyatt Regency Greenville and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Regards,David SchaumGeneral Manager

6/10 - Ok

Abigail

Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 15 de jan. de 2024
Dear Abigail,Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Regards,David SchaumGeneral Manager

10/10 - Excelente

Wendi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Thumbs up
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 20 de jan. de 2024
Dear Wendi,We appreciate you taking the time to leave your generous rating regarding your recent visit to Hyatt Regency Greenville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Regards,David SchaumGeneral Manager

10/10 - Excelente

Kayla

Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 9 de jan. de 2024
Dear Kayla, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency Greenville, and we look forward to welcoming you back soon.Regards,David SchaumGeneral Manager

10/10 - Excelente

Sasha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 10 de jan. de 2024
Dear Sasha, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Hyatt Regency Greenville soon!Regards,David SchaumGeneral Manager

2/10 - Terrível

Richie

Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 22 de jan. de 2024
Dear Richie,On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Regards,David SchaumGeneral Manager