Dear Devin, Thank you for staying with us during your recent trip to the city. We are happy you had a pleasant time, and our location made it better. We look forward to welcoming you back for another better experience at Extended Stay America! Sincerely,Hotel Management

Dear Magdalena, Thank you for selecting Extended Stay America for your trip. Reading about your experience with our team brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management

Dear Reenee, We are thrilled you enjoyed our convenient location in Greenville and found the room clean with excellent bedding. Thank you for your kind words about our staff's politeness and helpfulness. We apologize for any delays you experienced at the front desk and for the oversight with the bathroom amenities. Your feedback is invaluable, and we will work to ensure prompt service in the future. We hope to welcome you back for another great stay at Extended Stay America soon!Sincerely,Hotel Management

Dear Vladimir, Thank you for sharing your experience with us. We're pleased you found the bed and pillows and the bathroom convenient. However, we apologize for any discomfort caused by the room temperature and noise and regret not meeting your expectations with the breakfast offerings. Your feedback will be shared with appropriate individuals for future improvement. We're committed to enhancing our services and hope to provide you with a more satisfying experience in the future. Thank you for sharing your thoughts with us.Sincerely,Hotel Management

Dear Latravius, Thank you for choosing Extended Stay America and for sharing your positive feedback with us. We're thrilled that you enjoyed your stay and that our property and service met your expectations. Your kind words will be shared with our team, who will be delighted to hear about your satisfaction. We look forward to welcoming you back next time you're in the area. Sincerely,Hotel Management

Dear Miguel, Thank you for choosing to stay with us. We hope you had a pleasant experience overall. However, we want to apologize for the issues that kept it from being perfect, especially concerning our breakfast. We will forward your valuable feedback to the relevant leaders to explore ways of enhancing our breakfast experience. We hope you will give us another try so we can provide you with a much-improved experience.Sincerely,Hotel Management

Dear Robert, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the noise coming from the upper floors. You deserve a peaceful environment, and we regret that this impacted your experience. We will share your insights with the appropriate individuals to minimize such disruptions in the future. We hope this isolated instance will not keep you from returning in the future, as we'd be grateful for the opportunity to show you the satisfying visit you deserve.Sincerely,Hotel Management

Dear Jason, Thank you for taking the time to share your valuable feedback. Your insights regarding the room's layout and TV positioning are invaluable to us, and we will share your observations with our team for future enhancements. We always want our guests to have the best experience with us, and we regret any inconvenience you encountered during your stay. If you decide to stay with us again, we will make every effort to show you the seamless visit you deserve.Sincerely,Hotel Management

Dear Scherry, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

Dear Leslie, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our clean property, convenient location, and pet-friendly facility made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely, Hotel Management

Dear Sumanth, Thank you for your review. We are pleased you enjoyed your overall stay and appreciate your positive comments about our well-maintained accommodations. However, we regret the multiple concerns you have experienced and will share them with the appropriate individuals. Without feedback, we cannot improve our service to our guests, so we thank you for sharing. We appreciate your patience and hope to have another opportunity to welcome you to our hotel again. Sincerely,Hotel Management

Dear Melissa, We're truly honored to be your home away from home, and we're glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and devoted staff. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming holidays and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management

Dear Dawn, Thank you for the excellent review and for making us part of your travel plan. We are glad your stay was enjoyable, and we could exceed your expectations. Thank you for choosing Extended Stay America. We hope to welcome you back soon.Sincerely,Hotel Management

Dear Noel, Thank you for sharing your thoughts about your recent stay with us. Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. Thank you for this valuable feedback. We will work with our housekeeping managers to prevent this from happening again. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management

Dear Philip, Thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry that you did not thoroughly enjoy our breakfast. We will follow up with our food and beverage team to see how to improve. It was our pleasure to host your visit; we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Theresa, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the staff's attentiveness. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear Matthew, Thank you for your recent visit and your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We take our guest’s feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management