Hotéis em Greencroft, ENG

"The lady who checked in was so lovely, even took us to our room. Every member of staff asks if you need help finding anything and direct you to were you need to be. Rooms were clean and comfortable. Breakfast included in the room stay was 10/10."

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"stayed several times, and I truly believe they kept increasing quality little by little"

"Room was clean but very cold couldn’t get the underfloor heating to work Breakfast was disappointing plate was oily eggs were overcooked beans were cold as if the were straight out of the tin as was the mushroom and tomato sausages ,bacon ,black pudding and hash brown were lukewarm and didn’t come with toast or fried bread"

"A slightly dated and tired hotel. Rooms were spacious and bar staff helpful."

"Lumley Castle Hotel is a truly beautiful property, with its historic character wonderfully preserved. The castle’s charm and atmosphere make the stay a unique experience. The staff were very friendly and welcoming, and the wonderful breakfast was definitely one of the highlights of our visit."

"Every time I travel back north I stay at this place as it's friendly, has what you need and more-aka the restaurant next door and nearby to bigger shops too"

"I’ve stayed already 4 times. facilities are great, no denying. when they work… Pool was closed for 3 out of the 4 nights i was staying; when asking when it would reopen I was politely told to go and find it out myself (like staff is not interested to know and inform guests?!), and finally when remaining planet conscious I asked for room service every 2 days (middle of my stay) and they missed that too. dont know what happened this time, but this is how I felt leaving the hotel"

"The staff were very friendly and the food was great"

"O hotel possui uma bela infra-estrutura. Porém deixa a desejar na qualidade dos quartos. Móveis antigos, banheiros com aparência de sujos e bem antigos. Para quem vai utilizar as dependências do hotel, vale a pena. Para quem quer conforto no próprio quarto, nao recomendo. Até a televisão parece ter sido uma das primeiras tvs LCDs lançadas (sim LCD e nao led). Para um hotel da rede Mercure o quarto deixa muito a desejar. Nada a reclamar da piscina, spa e outros. Restaurante muito bom também! "

"This was a very old historical building in as good of a shape as it could be. Some uneven floors and a lot of steps to get to your room. It was small and quiet charming. The staff was pleasant and helpful. A bus stop was right out the side. Very pleasant. The bed was nice, no air conditioning, but it was fairly cool when we went in August, 2026. They had a fan. We are from Florida so the low 70's was a joy for us for August."