4/10 - Insatisfatória
Jennifer R.
18 de jul. de 2025
Disappointed in our stay
I don’t usually leave reviews, but I felt future guests should be aware.The house was a good size and generally clean, but several issues affected our stay. The air conditioning only worked in part of the house, making some rooms too hot to sleep in—some guests even left early.The hot tub had green buildup, and the BBQ was full of mouse droppings with a mouse still inside—both were unusable and clearly not maintained.Smaller issues included a faulty front door lock and a multiple doors that kept coming off their track.I contacted the host several times, but she wasn’t helpful and dismissed my concerns, blaming past guests instead of addressing the problems. She insisted the issues weren’t possible, claiming the property was regularly cleaned and maintained, which made it clear she didn’t believe me. Regardless, these problems should have been resolved before our arrival or addressed during our stay once reported.
Jennifer R.
Hospedou-se por 3 diárias em jul. de 2025