2/10 - Terrível
Santo B.
22 de nov. de 2025
Pontos positivos: Limpeza
We are pensioners and had booked this property for two nights at a cost of E 511 to fulfill our dream of visiting Granada and the Alhambra. We were partucularly attracted by the details including heating and property on single level because, after heart surgery and being on blood thinning medication, my health condition requires a warm bedroom at night. On the day of check in we noticed however that there weren't any radiators in the bedrooms. We contacted the host and asked for portable electric heaters as the night temperature was dropping to 3 C. We were told she didn't have any, just use and extra blanket. It got so cold though and we hardly slept. The next morning we both felt unwell, with a cold, and unable to do the things we had planned to do. Again we contacted the host, and ... were given a duvet!!! The only heater is the air con in the sitting room!!We think the host's description of the property was misleading and we wouldn't have booked had we known there was no heating in the bedrooms, where you need it most as the night temperature drops. We believe this is also a basic requirement in Andalucia and will take it further with the local tourism authority.
Santo B.
Hospedou-se por 2 diárias em nov.. de 2025