6/10 - Ok
Stephen B.
15 de jan. de 2024
Pontos positivos: Limpeza
Great place until the power goes out.
First, the place is great and close to everything in Government Camp. We enjoyed one night out of three because the power went out and there was no backup generator. The entire condo complex basically shut down, as well as all but two businesses in Government Camp. There was no communication from the front office to see if we were okay or needed anything and we sat in a cold house for two days without heat. No refund or credit was given from Vacasa because it was weather related and they are “firm on their no refund decision” so we didn’t really have the best time. Upset that my friends didn’t enjoy themselves and flew from Chicago to ski, but the resorts were shut down as well and a state of emergency was called for the area, yet we still can’t be refunded. We had to complete our checkout in pitch black conditions with only small flashlights. This is not a dig on the house, it was as described and had we not had the power outage, it would have been much more enjoyable.
Stephen B.
Hospedou-se por 3 diárias em jan. de 2024