2/10 - Terrível
Amanda
Viagem de negócios, Viagem com família e crianças pequenas
1 de dez. de 2025
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The hotel appearance is nothing like the pictures. The hot tub is closed with scum and mold and nasty stuff growing at the bottom, where you can tell the water has been untreated and stagnant for quite some time. The wood that you step on and sit on in thw sauna is falling apart. There is no fitness center like advertised, the staff is extremely rude, especially when you comolain about their shortcomings and laugh at you when you mention any possible refund due to their negligence and false advertisement. Also the pool was FREEZING cold, my kids and i couldnt even enjoy it. The pool room wasnt even warm enough to have a cold pool. The short middle eastern woman, mid length hair and glasses, who refused to give me her name, who worked 11/30/25 around noon after Heather in the morning, refused to give me any contact info of a manager/supervisor/owner or someone of importance that i could talk to about the conditions, etc. They ALSO Advertise a FULL BREAKFAST and ONLY OFFER coffee, juice, breads, waffles... Continental breakfast style breakfast.. Also i had a 2 day stay booked and they had my room keys deactivated after 11am the first day like i only had 1 night. I have never been treated ao nasty or rudely. I highyly recommend going to 5 corners or gorham motel not here.
I paid for this hotel specially so my children and i had breakfast in the morning before i had to go to work and so i had a hot tub.. oh and the arcade rooom? Its a joke. This place is a disgrace, im mad
Amanda
Hospedou-se por 2 diárias em nov.. de 2025