Cobertura superior, 4 quartos, banheira, vista para o oceano | Vista do quarto

Avaliações de Q1 Resort & Spa

4.5 out of 5
Q1 Resort & Spa
9 Hamilton Avenue, Surfers Paradise, QLD

Avaliações

8,8

Excelente

Nota 10 - Excelente. 2274 de 4030 avaliações" "
Nota 8 - Boa. 1165 de 4030 avaliações" "
Nota 6 - Ok. 375 de 4030 avaliações" "
Nota 4 - Insatisfatória. 126 de 4030 avaliações" "
Nota 2 - Terrível. 90 de 4030 avaliações" "

8,8/10

Limpeza

8,4/10

Serviço e funcionários

8,8/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Marcio

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Aprovadissimo a estadia.
Serviço de aparthotel . A localização é previlegiada e a vista exuberante . O apartamento é confortável , camas , chuveiro e banheiro excelente .As piscinas são perfeitas e uma delas é coberta , um pouco aquecida , 25 metros de comprimento com raia , ideal para nataçao .
Hospedou-se por 8 diárias em dez. de 2018
Resposta de Gina em 19 de dez. de 2018
Dear Marico, Thank you very much for yoru recommendations. Warm Regards. Gina Santangelo Senior Duty Manager

8/10 - Boa

maria nazare

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Excelente... Local agradável e muito conforto e comodidade...
Hospedou-se por 7 diárias em set. de 2018
Resposta de Gina em 20 de set. de 2018
Dear Maria, Thank you for your kind review following your recent stay with us. We look forward to welcoming you back at Q1 Resort & Spa. Warm Regards. Gina Santangelo Senior Duty Manager Q1 Resort & Spa

10/10 - Excelente

Vlademir

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing place
Amazing place
Hospedou-se por 5 diárias em dez. de 2017

8/10 - Boa

Marcos

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Rafael, Rio de Janeiro, Brazil

Pontos positivos: Conforto do quarto
Hotel extravagante, Boas piscinas, acadêmias e SPA
O hotel fica localizado a 1 quarteirão da praia de Surfers Paradise. Ficamos num quarto simples, sem serviço (limpeza e café). O quarto é bem dividido, com varanda, sala de estar, cozinha completa, material de serviço (lava roupas, ferro de passar, aspirador e utensilios). O Spa possui piscina de hidromassagem, academia básica mas com bons aparelhos, sauna nos vestiarios e uma lanchonete com bons hamburguers e wi-fi para clientes. Tem alguns restaurantes e um mercado Woolworths perto do hotel (5-10mins andando) Tudo é pago a parte (internet, etc) e o staff é bem prestativo, recomendo para aqueles que desejam ficar em Surfers Paradise, quem quer um lugar mais calmo e menos turístico deve procurar em Byron Bay, Coolagangatta ou até mesmo Burleigh Heads (1h, 30mins e 15min de carro respectivamente).

10/10 - Excelente

Matt

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Richard

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

warren

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Great place to stay, the only thing the missus found wrong was no power points in the bathroom
Hospedou-se por 7 diárias em mai. de 2024

8/10 - Boa

Magdalena

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Views and size of appartment
Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

Damian

Pontos positivos: Limpeza
Hospedou-se por 9 diárias em mai. de 2024

8/10 - Boa

Paul, Kedron

Viagem a dois
Outdated for the price you pay and no climate control operation
Hospedou-se por 3 diárias em mai. de 2024
Resposta de da em 24 de mai. de 2024
Dear Paul,Thank you for sharing your feedback regarding your recent stay at Q1 Resort and Spa. We sincerely apologize for not meeting your expectations, particularly concerning the value for your money and the issues with climate control.Please be assured that we take your comments seriously and are committed to addressing these concerns. Our goal is to provide an exceptional experience for all our guests, and your feedback is invaluable in helping us improve.We hope to have the opportunity to welcome you back in the future and provide you with a stay that exceeds your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Dan

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Stayed here 4 nights in May 2024. It was overall a good experience. But the building it almost 20 yr old and showing signs of aging. The gym facilities were original and all rusty. Longboards restaurant is outrageously expensive. It’s $36 p person to go up to the top which is pretty rich considering we are staying at the building.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de da em 24 de mai. de 2024
Dear Dan,Thank you for sharing your feedback following your recent stay with us at Q1 Resort and Spa. We are pleased to hear that your overall experience was positive.We acknowledge your concerns regarding the age of the building and the condition of the gym facilities. Please rest assured that we are committed to maintaining and upgrading our amenities and have plans for future improvements.We appreciate your feedback on the pricing at Long boards restaurant and the observation deck. Your comments are valuable and will be considered as we continually strive to enhance our guests' experience.Thank you once again for your review. We hope to welcome you back in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Anri

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
家族4人ですごくゆっくり広々と過ごせました! 景色も最高! また是非利用したいです!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de da em 22 de mai. de 2024
Dear Anri,Thank you for sharing your positive experience at Q1 Resort and Spa! We're delighted to hear that your family had a relaxing and spacious stay, and that you enjoyed the beautiful scenery. It’s wonderful to know that you found our accommodations and surroundings to your liking.We truly appreciate your kind words and are thrilled that you would like to return. Providing a memorable and comfortable stay for our guests is our top priority, and your feedback motivates us to continue delivering excellent service.We look forward to welcoming you and your family back to Q1 Resort and Spa in the near future!Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Yen Ling

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very nice and spacious apartment. There is dinning, living room and balcony area. There are dryer and washing machine as well. Nice view and it is short walking distance to the beach. Daily cleaning service provided. Car parking is easy. Some area to touch up such as shower holder fall off and kitchen light to be changed but just give a ring and their handyman will come and fix it. Overall it is a Comfortable stay. Highly recommended.
Resposta de da em 22 de mai. de 2024
Dear Yen Ling,Thank you for your wonderful review of your stay at Q1 Resort and Spa. We're delighted to hear that you enjoyed the spacious apartment, as well as the convenient amenities. It's great to know you appreciated the beautiful view and the proximity to the beach, along with our daily cleaning service and easy car parking.We apologize for the minor issues you encountered with the shower holder and kitchen light. We're pleased our maintainance team could promptly assist. Your feedback is invaluable, and we’ll address these areas to ensure an even better experience in the future.We’re thrilled you had a comfortable stay and appreciate your high recommendation. We look forward to welcoming you back soon.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Alexandra

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de da em 22 de mai. de 2024
Dear Alexandra,Thank you for your glowing 5 out of 5 review of Q1 Resort and Spa! We are thrilled to hear that your stay with us was exceptional. Our team is dedicated to providing a memorable experience for each guest, and your kind words affirm our efforts.We hope you enjoyed all the amenities and that our service exceeded your expectations. It’s wonderful to know that you left with such a positive impression. We look forward to welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Heather

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We really enjoyed our stay. Our apartment had a wonderful view, and was spacious and clean. Though it could do with a few more cooking implements such as a frying for longer stays. All communications with Q1 staff were efficient and friendly. We really appreciated being given a visitor’s pass on the day we checked out so we could leave our car in the car park and continue to enjoy the facilities.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de da em 18 de mai. de 2024
Dear Heather,Thank you for sharing your positive experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed the wonderful view, spaciousness, and cleanliness of your apartment. Your feedback about adding more cooking implements, such as a frying pan, is appreciated and will be considered to enhance the comfort of our long-stay guests.We are pleased that our team provided efficient and friendly communication, and that you found the visitor’s pass useful on your checkout day, allowing you to enjoy our facilities a bit longer.We look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Dale

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em mai. de 2024
Resposta de da em 18 de mai. de 2024
Dear Dale,Thank you for your outstanding 5 out of 5 review! We are thrilled to hear that you had an exceptional experience at Q1 Resort and Spa. Our team strives to provide top-notch service and create memorable stays for all our guests, so your positive feedback is truly appreciated.We are delighted that you enjoyed your time with us and hope to welcome you back in the near future. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Christopher

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The ocean view was spectacular. Toilet not flushing properly.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de da em 15 de mai. de 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed the spectacular ocean view during your visit.We apologize for any inconvenience you experienced with the toilet not flushing properly. Please rest assured that we take such matters seriously, and our maintenance team has been notified to address this issue promptly.We strive to provide a seamless and enjoyable experience for all our guests, and we regret that we fell short of this during your stay. Your feedback is invaluable to us as we continuously work to improve our services.We hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Guy

Pontos positivos: Limpeza e condições e instalações da propriedade
The apartment was very clean with lots of space
Hospedou-se por 3 diárias em mai. de 2024
Resposta de da em 18 de mai. de 2024
Dear Guy,Thank you for sharing your positive feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you found the apartment very clean and spacious. Our team takes great pride in maintaining a high standard of cleanliness and providing ample space for our guests to enjoy a comfortable stay.We strive to create a welcoming and relaxing environment for all our guests, and your comments affirm that we are meeting our goals. We truly appreciate your kind words and look forward to welcoming you back to Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Robert

Pontos positivos: Limpeza
Hospedou-se por 7 diárias em mai. de 2024
Resposta de da em 15 de mai. de 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We appreciate your rating of 4 out of 5, and we're thrilled to hear that you enjoyed your experience with us.At Q1, we strive to provide exceptional service and ensure that our guests have a memorable stay. Your positive rating serves as encouragement for our team to continue delivering excellent service and exceeding expectations.If there's anything specific you loved about your stay or any areas where we can improve, please don't hesitate to let us know. We value your input and look forward to welcoming you back for another wonderful experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Kate

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The views from the spa at the apartment was great. Spacious lounge and sunroom that Kids loved the most
Hospedou-se por 2 diárias em mai. de 2024
Resposta de da em 15 de mai. de 2024
Dear Kate,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are thrilled to hear that you enjoyed the breathtaking views from our spa, as well as the spacious lounge and sunroom. Providing a comfortable and enjoyable environment for our guests, including families, is our top priority. We're delighted that the kids particularly loved their time here.At Q1 Resort and Spa, we continuously strive to deliver exceptional service and amenities to enhance your stay. Your positive feedback motivates us to maintain our standards of excellence.We appreciate your patronage and hope to welcome you back for another memorable stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza e condições e instalações da propriedade
Good location
Hospedou-se por 2 diárias em mai. de 2024
Resposta de da em 15 de mai. de 2024
Dear Jennifer,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you found our location to be satisfactory.At Q1, we strive to provide our guests with an exceptional experience, and we understand that our prime location is a key component of this. Situated in the heart of Surfers Paradise, our resort offers convenient access to the area's renowned attractions, stunning beaches, and vibrant nightlife.Your satisfaction is our top priority, and we are thrilled that our location contributed positively to your stay. We appreciate your kind words and hope to welcome you back to Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

JIU

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
ゴールドコースト滞在時に大人2人子供2人で4泊しました。ベッドルームが2つあり、キッチン、洗濯機、乾燥機もついていて、とても便利でした。 円安なので、スーパーやフィッシュマーケットで買ったお肉やお魚、野菜など調理できて節約できました。 プールも毎日利用しました。 歩いていける距離にスーパーはありますし、海も歩いてすぐ、駅も近いので、ショッピングモールに行くのにもとても便利でした。 トースターの調子が悪かった時の交換も素早くしてくれましたし、ブレーカーが落ちてしまった時の対応も早くて助かりました。 フロントの日本の女性の方がいつも感じよく対応してくれました。 またゴールドコーストに行く機会があれば、利用したいホテルです。
Hospedou-se por 2 diárias em mai. de 2024
Resposta de da em 15 de mai. de 2024
Dear Jiu,Thank you for sharing your experience with us at Q1 Resort and Spa. We are delighted to hear that you enjoyed your four-night stay with us, and that our two-bedroom accommodation, fully equipped kitchen, and laundry facilities met your needs perfectly. It's wonderful to know that our pool and convenient location enhanced your overall experience, allowing for easy access to local amenities and attractions.We appreciate your kind words regarding our prompt maintenance service and helpful staff, especially our Yumi at the front desk. Your feedback motivates us to continue delivering exceptional service to all our guests.We look forward to welcoming you back on your next visit to the Gold Coast.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Vinay

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
The property is getting out dated. The indoor pool was ok. Outdoor pool too cold. The spa was too small.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de da em 8 de mai. de 2024
Dear Vinay,Thank you for taking the time to share your feedback with us. We appreciate your perspective and apologize for any inconvenience you experienced during your stay at Q1 Resort and Spa.Ensuring our guests' comfort and satisfaction is our top priority, and we regret that your experience did not meet your expectations. Please rest assured that we take your comments seriously and will review them with our team to identify areas for improvement.We continuously strive to enhance our facilities and services to provide a memorable experience for all our guests. Your feedback serves as valuable insight as we work towards maintaining the highest standards.We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

soheila

Hospedou-se por 2 diárias em mai. de 2024

10/10 - Excelente

JIU

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de da em 8 de mai. de 2024
Dear Jiu,Thank you for taking the time to share your feedback! We are thrilled to hear that you had a 5 out of 5 experience during your stay at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we are delighted to have met your expectations.Your positive review serves as great encouragement for our team to continue delivering outstanding hospitality. Should your travels bring you back to our area, we would be honored to welcome you again for another exceptional experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Brock

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Legendary service. Thanks Mark.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de da em 8 de mai. de 2024
Dear Brock,Thank you for your gracious feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you experienced legendary service during your time with us. Providing exceptional service is at the core of our values, and we are thrilled that Mark was able to exceed your expectations.Your kind words serve as motivation for us to continually strive for excellence in all aspects of our hospitality. We greatly appreciate your recognition of Mark's efforts, and we will ensure that your commendation is shared with him and the rest of our team.We look forward to welcoming you back to Q1 Resort and Spa for another memorable experience in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Shelley

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Amazing views. Great location. Clean & great staff & service. Loved everything about it
Hospedou-se por 5 diárias em abr. de 2024
Resposta de da em 8 de mai. de 2024
Dear Shelley,Thank you for taking the time to share your positive experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed our amazing views, great location, cleanliness, and the exceptional service provided by our staff. Ensuring a memorable stay for our guests is our top priority, and we are thrilled to learn that we succeeded in meeting your expectations.Your kind words serve as encouragement for our team to continue delivering outstanding hospitality. We appreciate your patronage and hope to welcome you back for another wonderful stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

KAZUYUKI

Pontos positivos: Limpeza e condições e instalações da propriedade
everything is good !
Hospedou-se por 3 diárias em mai. de 2024
Resposta de da em 8 de mai. de 2024
Dear Kazuyuki,Thank you for taking the time to share your positive feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that everything met your expectations and that you had an enjoyable experience with us.At Q1 Resort and Spa, we strive to provide exceptional service and a memorable stay for all our guests. Your kind words serve as encouragement for our team to continue delivering the highest standards of hospitality.We appreciate your support and look forward to welcoming you back for another wonderful experience in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Erin

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great hotel as far as location goes. Short walk to beach shopping cafes & night life. Room was spacious and comfortable . We did move to a higher level so it wasn’t as noisy (was above the tram line) . Good facilities. Helpful staff.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de da em 8 de mai. de 2024
Dear Erin,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are thrilled to hear that you enjoyed our prime location, spacious accommodations, and comfortable amenities. We understand the importance of a peaceful environment for a restful stay, and we're glad our team was able to assist you in relocating to a quieter area of the hotel. Your compliments regarding our facilities and helpful staff are greatly appreciated.We strive to provide exceptional service and a memorable experience for all our guests, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Michelle

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Had a fantastic stay, always staff on hand to help with anything you need. Close to transport, restaurants, groceries and beach. We will definately be back, thanks for making our stay a very memorable one
Hospedou-se por 8 diárias em abr. de 2024
Resposta de da em 8 de mai. de 2024
Dear Michelle,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you had a fantastic experience and that our staff were able to assist you promptly and efficiently throughout your stay.We are pleased to hear that our convenient location, close to transport, restaurants, groceries, and the beach, added to the enjoyment of your visit. Providing our guests with a memorable experience is our top priority, and we are thrilled to have succeeded in doing so during your time with us.We sincerely appreciate your kind words and look forward to welcoming you back for another memorable stay at Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Agata

Pontos positivos: Limpeza e condições e instalações da propriedade
Location and the view.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de da em 8 de mai. de 2024
Dear Agata,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed our location and the breathtaking views it offers. Providing our guests with an exceptional experience is our top priority, and we are thrilled that we were able to meet your expectations.At Q1 Resort and Spa, we continuously strive to create memorable moments for our guests, and your positive feedback serves as encouragement for our team to continue delivering outstanding service.We look forward to welcoming you back for another unforgettable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Angela

Hospedou-se por 2 diárias em abr. de 2024
Resposta de da em 22 de mai. de 2024
Dear Angela,Thank you for taking the time to share your feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed your experience overall and rated us 4 out of 5. Your positive comments about our facilities and service are greatly appreciated.We continuously strive to enhance our guests' experience, and your insights are invaluable to us. If there are specific areas where you feel we could improve to make your next stay a 5-star experience, please do not hesitate to let us know.We look forward to welcoming you back in the future and providing you with an even more exceptional stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Lupco

Pontos positivos: Limpeza e condições e instalações da propriedade
Amazing
Hospedou-se por 5 diárias em abr. de 2024
Resposta de da em 1 de mai. de 2024
Dear Lupco,Thank you for your kind words! We're thrilled to hear that you had an amazing experience at Q1 Resort and Spa. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another memorable stay soon.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Gustavo Fortuna

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de da em 1 de mai. de 2024
Dear Gustavo,Thank you for sharing your feedback. We're pleased to see that you had an overall positive experience at Q1 Resort and Spa. If there are any specific areas where we can improve and earn that extra star next time, please don't hesitate to let us know. We value your input and strive to provide exceptional service to all our guests. We hope to welcome you back for an even better stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4/10 - Insatisfatória

Rawaida

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de da em 1 de mai. de 2024
Dear Rawaida,We appreciate your feedback and regret to learn that your experience fell short of expectations. We take all guest feedback seriously and will use it constructively to improve our services. Please feel free to reach out to our team directly with any specific concerns you may have, as we are committed to ensuring our guests have a positive experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 - Boa

Joanna, North Lakes

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Nice place however the mattress have a bump and pillow require an upgrade . Great location nice and friendly staff . We were meeting a couple to go to the skypoint buffet and the receptionist sold us the 4 tickets with the discount . It was great We definitely will stay again
Hospedou-se por 3 diárias em abr. de 2024
Resposta de da em 1 de mai. de 2024
Dear Joanna,Thank you for your valuable feedback. We're glad you enjoyed our great location and the assistance from our friendly staff. We apologize for any inconvenience caused by the mattress and pillow issues and appreciate your suggestion for upgrades. It's fantastic to hear that you had a positive experience with our receptionist and enjoyed the Sky-point buffet discount. We look forward to welcoming you back to Q1 Resort and Spa for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Heidi

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Large comfortable room great view, pools are great. Overall a great place to stay for a family weekend away
Hospedou-se por 4 diárias em abr. de 2024
Resposta de da em 1 de mai. de 2024
Dear Heidi,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you enjoyed our spacious and comfortable rooms, along with the great views and fantastic pools. It's wonderful to know that you found our resort to be a perfect choice for a family weekend getaway. We look forward to welcoming you and your family back for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

DAMIAN

Viagem com a família
Great location would stay here again
Hospedou-se por 4 diárias em abr. de 2024
Resposta de da em 27 de abr. de 2024
Dear Damian,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our prime location. It's wonderful to know that you would choose to stay with us again. We strive to provide a memorable experience for all our guests and look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 - Ok

Angela

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
We like the space of the apartment and parking. But many of the facilities in the apartment does not work. The spa, sauna and swimming pool is small. The logistic access between facilities also not great.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de da em 27 de abr. de 2024
Dear Angela,Thank you for your valuable feedback. We're glad you appreciated the spaciousness of the apartment and our parking facilities. We apologize for any inconvenience caused by the facilities not working properly. Your concerns regarding the size of the spa, sauna, and swimming pool, as well as the logistics between facilities, are duly noted. We continuously strive to improve our amenities and services, and your feedback will help us in this endeavor. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Akhileshni

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
House keeping notifications for time would be great.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de da em 27 de abr. de 2024
Dear Akhileshni,Thank you for sharing your feedback. We appreciate your suggestion regarding housekeeping notifications for timing. We will certainly take this into consideration as we strive to enhance our guest experience. Your input is invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

zucca

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Thank you for attending to my request of high level view. I really appreciate it. We had a lovely time there.
Hospedou-se por 1 diária em abr. de 2024
Resposta de da em 27 de abr. de 2024
Dear Zucca,Thank you for your kind words. We are delighted to hear that you enjoyed your high-level view and had a lovely time during your stay at Q1 Resort and Spa. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

Sujata

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Very good
Hospedou-se por 1 diária em abr. de 2024
Resposta de DA em 27 de abr. de 2024
Dear Sujata,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you found your stay to be very good. Your satisfaction is our priority, and we're pleased that you enjoyed your time with us. We look forward to welcoming you back for another enjoyable stay.Best regards,Dipen AleDuty ManagerQ1 Resort and Spa

10/10 - Excelente

Matthias

Hospedou-se por 7 diárias em abr. de 2024
Resposta de da em 15 de mai. de 2024
Dear Matthias,Thank you for taking the time to share your 5-star experience with us at Q1 Resort and Spa. We are thrilled to hear that you had such a positive stay with us.At Q1, we strive to provide exceptional service and memorable experiences for all our guests, and it is truly rewarding to know that we have succeeded in achieving this during your visit.Your kind words serve as a great motivation for our team to continue delivering excellence in hospitality. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 - Ok

Jonathan

Viagem com família e crianças pequenas
This by no means was a resort. Upon check in it did not feel luxurious for a “resort”. The fact you have to pay for washing detergent, go down stairs to collect more towels is an average experience for any family. In our children’s room the curtain rail dislodged from the ceiling almost landing on the kids, which left debris on the floor. Whilst this was quickly handled by the hotel staff, the apartment was old style, and lacked more than 1 bowl, a few forks. In all bathrooms don’t expect any power points, so you’ll have to blow dry and straighten hair in the bedrooms or the laundry. It was an “ok” stay - we wouldn’t stay again however. Also, the pool was FREEZING, has no atmosphere and due to how cold it was we swam once out of the whole week. It is not heated at all and the kids had blue lips from one swim. It is a standard apartment, so don’t expect luxury by any means.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de DM em 20 de abr. de 2024
Dear valued guest, thank you for sharing your feedback with us. We apologize for falling short of your expectations during your stay. We regret any inconvenience caused by the issues with the curtain rail and the lack of amenities in the apartment. Your comments regarding the pool temperature and atmosphere are noted, and we will address these concerns to improve our guest experience. We appreciate your insights and regret that we couldn't meet your expectations. We hope to have the opportunity to restore your faith in us in the future. Kind regards, Tinashe N, Duty Manager

10/10 - Excelente

Ali

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It is Great chose for surfers paradises visitor
Hospedou-se por 3 diárias em abr. de 2024
Resposta de da em 17 de abr. de 2024
Dear Ali,Thank you for your kind words! We're thrilled to hear that you found Q1 Resort and Spa to be a great choice for visitors to Surfers Paradise. Our team is dedicated to providing a memorable experience, and we're glad that we could make your stay enjoyable. We hope to welcome you back soon for another wonderful experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 - Ok

IBRAHIM, Mildura

Viagem com família e crianças pequenas
Residents in the property are not descent Property is not kids friendly
Hospedou-se por 2 diárias em abr. de 2024
Resposta de da em 17 de abr. de 2024
Dear Ibrahim,We appreciate your feedback and take concerns about resident behavior and kid-friendliness seriously. Our aim is to provide a welcoming environment for all guests. We will address any issues with resident conduct promptly. Regarding kid-friendliness, we offer a range of amenities and activities suitable for families. We apologize if your experience did not reflect this. Your comments will help us improve. Thank you for choosing Q1 Resort and Spa.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

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Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
2日連続で海でのアクティビティに参加したので、部屋に洗濯・乾燥機があるのが大変助かりました。 COLESで購入したカンガルーのステーキを調理できたのも楽しかったです。 浴槽が広く、シャワールームが独立していて使い勝手抜群です。 ライトレールの駅が目の前なのも便利だし、本当に素晴らしいコンドミニアムでした!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de da em 17 de abr. de 2024
Dear Guest,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that our in-room amenities, including the washer and dryer, added convenience to your stay. It's wonderful to know that you enjoyed cooking and found our bathtub and separate shower room convenient. We're pleased that our location near the light rail station enhanced your experience. We appreciate your kind words and hope to welcome you back for another great stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

George

Hospedou-se por 4 diárias em abr. de 2024
Resposta de da em 8 de mai. de 2024
Dear George,Thank you very much for taking the time to share your 5-star review of your recent stay at Q1 Resort and Spa. We are thrilled to hear that you thoroughly enjoyed your experience with us.At Q1, providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we are delighted that we were able to meet your expectations.Your kind words serve as great encouragement for our team, and we truly appreciate your feedback.We look forward to welcoming you back for another outstanding experience at Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 - Excelente

wayne

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Had an amazing experience at Q1.
Hospedou-se por 8 diárias em mar. de 2024
Resposta de da em 13 de abr. de 2024
Dear Wayne,Thank you for sharing your amazing experience at Q1 Resort and Spa! We're delighted to hear that you had such a wonderful time during your stay with us. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we succeeded in delivering that for you. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa