Recepção

Avaliações de Mantra Broadbeach on the Park

4.5 out of 5
Mantra Broadbeach on the Park
2685 Gold Coast Highway, Broadbeach, QLD

Avaliações

8,8

Excelente

Nota 10 - Excelente. 364 de 702 avaliações" "
Nota 8 - Boa. 251 de 702 avaliações" "
Nota 6 - Ok. 64 de 702 avaliações" "
Nota 4 - Insatisfatória. 15 de 702 avaliações" "
Nota 2 - Terrível. 8 de 702 avaliações" "

8,6/10

Limpeza

8,6/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

LYNNE

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We had a very spacious apartment .a great deck and views around we would stay again
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Timur M. General Manager em 5 de abr. de 2024
Dear Lynne,Thank you for sharing your experience with us and we are pleased to read you had a great stay with us.We look forward to welcoming you in the near future.

8/10 - Boa

Paula

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This apartment was in an excellent location. Our room was clean, had heaps of storage and easy access to the gym and pool area.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Timur M. General Manager em 6 de mar. de 2024
Dear Paula,Thank you for sharing your experience with us.I am pleased to read you had a great stay with us.We look forward to welcoming you back in the near future.Regards,

6/10 - Ok

Ben

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Timur M. General Manager em 26 de mar. de 2024
Dear Ben,Thank you for choosing to stay at the Mantra Broadbeach on the Park.We look forward to welcoming you in the near future.Regards,

10/10 - Excelente

HWANHEE

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Timur M. General Manager em 27 de jan. de 2024
Dear Hwanhee,Thank you for choosing to stay at the Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Regards,

10/10 - Excelente

Dixon

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Enjoyed my room a lot. Nice 3 bedroom apartment and beautiful ocean views. Highly recommend
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Timur M. General Manager em 22 de jan. de 2024
Dear Dixon,Thank you for sharing your feedback with us and we are pleased to read you had a great stay at Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Regards,

10/10 - Excelente

Wayne

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Very good.
Hospedou-se por 15 diárias em jan. de 2024

8/10 - Boa

Graham .p.

Pontos positivos: Limpeza e condições e instalações da propriedade
I like the location,close to shops,the casino,and many restaurants.
Hospedou-se por 10 diárias em dez. de 2023
Resposta de Timur M. General Manager em 17 de jan. de 2024
Dear Graham,Thank you very much for choosing to stay at the Mantra Broadbeach on the Park. We look forward to welcoming you back in the near future.Sincerely,Timur M.General Manager

4/10 - Insatisfatória

Louise

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Timur M. General Manager em 20 de dez. de 2023
Dear Louise,Thank you for staying at Mantra Broadbeach on the Park.We look forward to welcoming you in the near future.Regards,Timur M.

10/10 - Excelente

Richard

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Timur M. General Manager em 20 de dez. de 2023
Dear Richard,Thank you for choosing to stay at Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Timur M. General Manager

10/10 - Excelente

Geoff

Pontos positivos: Limpeza e condições e instalações da propriedade
The 2 bedroom apartment we used was excellent value for us as a family. Kitchen facilities were excellent, plenty of room in the apartment with balcony space, bedrooms with comfortable beds and plenty of cloth hanging space, bathrooms very functional and clean. A most enjoyable stay for us and would recommend to others.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Timur M. General Manager em 29 de nov. de 2023
Dear Geoff,Thank you for choosing to stay at Mantra Broadbeach on the Park. Thank you so much for your great review and we are pleased to read that you had an enjoyable stay with us. We look forward to welcoming you back in the near future.Kind Regards

10/10 - Excelente

Carole, Berwick

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The apartment was spacious and well appointed. Staff were friendly and helpful. Easy walking distance to shops and lots of local eateries. Beach was a 5 min walk. Local transport at close by and easily navigated.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Timur M. General Manager em 13 de out. de 2023
Dear Carole,It is amazing to read you had a fantastic stay with us. We look forward to welcoming you back again soon and thank you for choosing to stay at Mantra Broadbeach on the Park.

8/10 - Boa

John

Pontos positivos: Condições e instalações da propriedade
dishwasher had food remnants in it otherwise it was clean, reception service was great lovely staff on all shifts and i think it was the cleaner man as well who was lovely and very helpful.
Hospedou-se por 10 diárias em set. de 2023
Resposta de Timur M. General Manager em 13 de out. de 2023
Dear John,Thank you for choosing to stay with us. I am pleased to read you had an enjoyable stay with us. I apologise about the dishwasher. We look forward to welcoming you back in the near future.

2/10 - Terrível

Toula

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Services were terrible room not up to standard cutlery and crockery very dirty , Wouldn't stay there again,when I complaint to management they apologized but that's not how you keep customer's 🙁
Hospedou-se por 6 diárias em jun. de 2023
Resposta de Timur M. General Manager em 28 de jul. de 2023
Dear Toula,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 - Excelente

Peter

Hospedou-se por 2 diárias em jun. de 2023
Resposta de Timur M. General Manager em 30 de jun. de 2023
Dear Peter,Tank you for choosing to stay at Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Regards,Timur M.General Manager

8/10 - Boa

Ian

Hospedou-se por 3 diárias em jun. de 2023
Resposta de Timur M. General Manager em 30 de jun. de 2023
Dear Ian,Thank you for choosing to stay at Mantra Broadbeach on the Park.We look forward to welcoming you back in the near future.Regards,Timur M.General Manager

8/10 - Boa

Cheryl

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Great location, clean apartment
Hospedou-se por 5 diárias em abr. de 2023
Resposta de Timur Mertalioglu, General Manager em 3 de mai. de 2023
Dear Cheryl,Thank you for sharing your experience with us and we are pleased to read you had an enjoyable stay with us.We look forward to welcoming you back again in the near future.

6/10 - Ok

Jarrod

Viagem a dois
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The biggest dislike was the mould on the bathroom ceiling
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Timur Mertalioglu, General Manager em 10 de abr. de 2023
Dear Krystal,Thank you for sharing your experience with us and I do apologise for this to occur. Please rest assured we will be addressing this shortly with our team. Thank you for choosing to stay with us. .We look forward to welcoming you back.Regards,Timur M.

8/10 - Boa

Joe

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Nice apartment and good location. One thing have to complain that is the internet was so so slow. Not to mention hard to get it connected, can you believe there's less than 1M speed in 2023? I thought I was back on 2003.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Timur Mertalioglu, General Manager em 10 de abr. de 2023
Dear Joe,Thank you for sharing your experience with us and pleased to read that you enjoyed your stay with us. We are looking to upgrade our wifi soon and it is my big trust that this issue will be resolved soon. We look forward to welcoming you back.Regards,Timur M.

8/10 - Boa

J

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 6 diárias em fev. de 2023
Resposta de Timur Mertalioglu General Manager em 1 de mar. de 2023
Dear Guest,Thank you for 5 star review. We look forward to welcoming you back in the near future.Regards,Timur MertaliogluGeneral Manager

10/10 - Excelente

Eria

Hospedou-se por 5 diárias em fev. de 2023
Resposta de Timur Mertalioglu General Manager em 28 de fev. de 2023
Dear Eria,Thank you for leaving 5 star review. We are pleased to know that you enjoyed your stay with us. We look forward to welcoming you back to Mantra Broadbeach on the in the near future. Regards,Timur MertaliogluGeneral Manager

10/10 - Excelente

Vrasidas

Hospedou-se por 6 diárias em jan. de 2023

10/10 - Excelente

Michelle

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Property location is excellent, close to everything in Broadbeach
Resposta de Timur Mertalioglu General Manager em 11 de jan. de 2023
Dear Michelle,Thank you for sharing your experience with us. We are pleased to read you had a great stay with us and we look forward to welcoming you back in the near future.

10/10 - Excelente

Sansanee

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great accommodation, good cistomer service and get everything you want to stay longer period. Close to the beach.
Resposta de Timur Mertalioglu General Manager em 1 de jan. de 2023
Dear Sansane,We very much appreciate your comments regarding your stay at the Mantra Broadbeach on the Park.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also pleased to read that our convenient location did value to your holidays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Timur MertaliogluGeneral Manager

8/10 - Boa

kate

Viagem com família e crianças pequenas
Pontos positivos: Condições e instalações da propriedade
Apartment was lovely! So spacious, great view. The only few things that weren’t great was we didn’t get any dishwasher powder or dishwashing liquid so couldn’t wash any dishes. Under the couch cushions was really dirty and my son found medication under the couch! And we still haven’t received our security bond back.
Resposta de Timur Mertalioglu General Manager em 5 de dez. de 2022
Dear Kate,Thank you for sharing your feedback with us. We are pleased to read you enjoyed your holidays with us. I apologise for around the cleanliness issue that you brought up and we will be addressing this with our team. Also we cancel the bond after guests check out. You may confirm this if you could see pending transaction, otherwise it is released in our end. Regards,

10/10 - Excelente

Kristyn

Hospedou-se por 3 diárias em out. de 2022

8/10 - Boa

Wayne

Pontos positivos: Limpeza e comodidades
Hospedou-se por 4 diárias em nov.. de 2022

10/10 - Excelente

James

Hospedou-se por 3 diárias em nov.. de 2022

10/10 - Excelente

Annabel

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Fantastic location, in walking distance to almost everything!
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de Nigel em 18 de nov. de 2022
Dear Annabel,Thank you for your wonderful feedback. We are so glad you enjoyed your stay and our location is very central to everything.Safe travels back home and hope to see you again soon.Kind RegardsNigel Meyer

8/10 - Boa

Beverley

Viagem em grupo
Pontos positivos: Comodidades
It was disappointing that the bedwoom didn't have decent blinds. Itvwas daylight early and the night lights also shone through them.
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de Nigel em 18 de nov. de 2022
Dear Beverley,Thank you for your honest feedback. I will certainly pass on your comments to the owners regarding the blinds.I do hope we see you again and I wish you safe travels back home.Kind RegardsNigel Meyer

10/10 - Excelente

Madelyn

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Absolutely beautiful only tiny issue is if your not paying attention when you first get there you may miss the driveway
Resposta de Nigel em 10 de nov. de 2022
Dear Madelyn,Many thanks for your kind review. Noted on the feedback and I will pass onto staff to ensure we are advising guests on check in.Kind RegardsNigel MeyerRelief General Manager

10/10 - Excelente

Marilyn

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Property was clean and modern. Close to beach and shops which was very convenient
Hospedou-se por 1 diária em out. de 2022
Resposta de Timur Mertalioglu General Manager em 20 de out. de 2022
Dear Marilyn,Thank you for sharing your experience with us.I am glad to read that you had a pleasant stay with us and found our hotel meet your expectations.I will certainly share your kind comments with our housekeeping team who work very hard to present our rooms at its best quality. We look forward to welcoming you in the near future.Kind Regards,Timur MertaliogluGeneral Manager

10/10 - Excelente

Susan

Pontos positivos: Limpeza e conforto do quarto
A gem in Broadbeach
Great stay. Received an upgrade which was lovely. Réception staff were exceptional, so helpful, friendly and welcoming. Room had everything I needed. Comfortable bed. Good view. Easy walk to beach and shops. Secure access when reception closed.
Lounge/bedroom
View from balcony
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Timur Mertalioglu General Manager em 24 de jul. de 2022
Dear Susan, Thank you very much for sharing your experience with us and I am extremely pleased that you had a great stay with us. We appreciate for your kind comments and they are the truly rewards of our heart going into our work everyday to greet ourt guests and make your stay a memorable one. We thank you again for choosing to stay at Mantra Broadbeach on the Park and sincerely looking forward to welcoming you back. Kind Regards, Timur Mertalioglu General Manager

10/10 - Excelente

Julia

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Close to the conference centre , very comfortable and I love having great views windows that open and a balcony . Perfect for a work trip .
Hospedou-se por 4 diárias em mai. de 2022
Resposta de Timur Mertalioglu General Manager em 4 de jun. de 2022
Dear Julia, Thank you for sharing your experience with us. I am very pleased to read that you had a great stay at Mantra Broadbeach on the Park while you were at work. We look forward to welcoming you back in the near future. Regards,

10/10 - Excelente

Karen

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Was in a great position. Very close to Conference centre and supermarkets etc. TV did not have a working remote which was annoying. Mentioned it on 1st day of my stay but never fixed. Spa bath didnt work, but only discovered that on last night. Apartment layout was superb
Hospedou-se por 4 diárias em mai. de 2022

10/10 - Excelente

Shona

Hospedou-se por 3 diárias em abr. de 2022

8/10 - Boa

Andrew

Viagem a dois
Pontos positivos: Limpeza e comodidades
Great location, friendly staff. Room was noisy and was a bit outdated.
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Timur Mertalioglu, General Manager em 4 de jun. de 2022
Dear Andrew, Thank you for sharing your experience with us. We thank you for choosing to stay with us and pleased to read that you had an enjoyable stay. We have a periodic refurbishments in place and we will certainly attend the apartment you stayed at. We look forward to welcoming you back in the near future. Regards,

8/10 - Boa

Andrew

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property is situated within walking distance of a alot of good dining options, shopping and a good beach. The noise from traffic could be disconcerting for some gusets. The rooms probably are a little tired but are very comfortable and clean.
Hospedou-se por 4 diárias em abr. de 2022
Resposta de Timur Mertalioglu, General Manager em 4 de jun. de 2022
Dear Andrew, Thank you for choosing to stay at Mantra Broadbeach on the Park. We are pleased to read that you had a an enjoyable stay with us and found our central location valuable. Unfortunately, apartments that situated towards the GC highway could be somewhat noisy. We look forward to welcoming you back. Regards,

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Great location
Great location - all shops restaurants etc at finger tips. Only one block to beach. Attentive and helpful staff. 3 bedroom unit excellent layout with amazing master ensuite!!
Hospedou-se por 2 diárias em jan. de 2022
Resposta de Timur Mertalioglu General Manager em 4 de jun. de 2022
Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards,

8/10 - Boa

Mr Renato

Hospedou-se por 3 diárias em fev. de 2022

6/10 - Ok

Chatkaew

Viagem com a família
Pontos positivos: Comodidades
Pontos negativos: Limpeza
Apartment wasnt very clean, stains on tops, dust and some rubbish left frim previous tenants
Hospedou-se por 2 diárias em jan. de 2022

10/10 - Excelente

Michael

Hospedou-se por 2 diárias em jul. de 2021

10/10 - Excelente

Dione

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
We selected Manta On the Park for its close proximity to the Convention Centre. The room was very clean and nicely fitted out. It had a good sized balcony with new furniture. The car park was free and we actually had 2 spots allocated to us even though we only required 1. The check in staff called me to let me know we could check in early as soon as the room was ready. Front reception staff member was very friendly. We will definitely stay here again next time we need accommodation on the GC.
Hospedou-se por 1 diária em dez.. de 2021

6/10 - Ok

Karen

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
Liked car park and walking distance to the beach. Didn't like dated/old fixtures and no pay tv. Shower screen was rusted and a recent hole had been cut out of the bath spa (maybe to replace pump). lounge looked like something picked up from a street sale.
Hospedou-se por 1 diária em out. de 2021

8/10 - Boa

Tracey

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The great location and convenience to shopping and restaurants.
Hospedou-se por 2 diárias em set. de 2021

8/10 - Boa

Tracey

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Didnt like that reception on Sat is only open til noon. We had received an email about "late" checkin process but I deleted that. And then when we arrived, i became very stresses and agitated when I couldnt access the building. I tried to find that email but I couldnt. I was diagnosed on Fri with a medical condition and so we were comin away to reduce my stress (on doctors approval. He had said if going away for the weekend) I actually ended up having to take my meds early I was so stressed. I worked it
Hospedou-se por 1 diária em set. de 2021

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I like place because it is central to the Broadbeach area as you can walk to countless restaurants and shops and the Casino if you are interested is a five minute walk. The views are good the staff are all very efficient and friendly.
Hospedou-se por 2 diárias em jun. de 2021

10/10 - Excelente

Heikki

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Perfect for Conference Centre
This is as close as you can get to the conference centre without staying at the Star. Very reasonable pricing, clean, modern and spacious, no complaints at all. Everything is a short walk away also, so perfect position.
Hospedou-se por 2 diárias em mai. de 2021

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice room and fully equipped kitchen, but bed was uneven. Also no reception after 4pm, room not cleaned nightly
Hospedou-se por 2 diárias em mai. de 2021

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Staff are very friendly and helpful,all other aspects of hotel are awesome.
Hospedou-se por 2 diárias em mai. de 2021

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
A great location and a lovely little unit.
Hospedou-se por 3 diárias em abr. de 2021