Vista da sacada

Avaliações de 2nd Avenue Beachside Apartments

4 out of 5
2nd Avenue Beachside Apartments
3 Second Avenue, Burleigh Heads, QLD

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 236 de 362 avaliações" "
Nota 8 - Boa. 97 de 362 avaliações" "
Nota 6 - Ok. 19 de 362 avaliações" "
Nota 4 - Insatisfatória. 4 de 362 avaliações" "
Nota 2 - Terrível. 6 de 362 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,8/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Samuel Richard Vaux

Hospedou-se por 6 diárias em mar. de 2024

10/10 - Excelente

Nadine

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We had a great stay and will definitely be back!!
Hospedou-se por 11 diárias em fev. de 2024
Resposta de 2nd Avenue Team em 4 de mar. de 2024
Hi Nadine, thank you for taking the time to review our property. We appreciate your feedback and look forward to seeing you again in the near future.

2/10 - Terrível

Joseph

Hospedou-se por 7 diárias em fev. de 2024

8/10 - Boa

John

Hospedou-se por 3 diárias em fev. de 2024

10/10 - Excelente

Nicholas

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Lovely stay with incredible view and location
Hospedou-se por 6 diárias em jan. de 2024
Resposta de 2nd Avenue Team em 1 de fev. de 2024
We are delighted you enjoyed your stay with us, and we are looking forward to welcoming you back to 2nd Avenue.

8/10 - Boa

Kasey

Hospedou-se por 7 diárias em jan. de 2024
Resposta de 2nd Avenue Team em 29 de jan. de 2024
Thank you we are glad you enjoyed you stay.

8/10 - Boa

Yuk Lan

Hospedou-se por 5 diárias em jan. de 2024
Resposta de 2nd Avenue Team em 29 de jan. de 2024
Glad to see you had an enjoyable stay.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Amazing view from the 23rd floor. Apartment neat and tidy not a big apartment. Only minor complaint no wall clock in kitchen/dining area.
Hospedou-se por 7 diárias em dez. de 2023
Resposta de 2nd Avenue Apartments em 9 de jan. de 2024
Thank you, we are glad you enjoyed our amazing views and had a comfortable stay.

10/10 - Excelente

Jamie Bruce

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The view was amazing and the apartment was also to a high standard. Access was easy and the allocated basement parking made life very easy. Although we only used it a few times, the pools were so clean and very nice to use. My only negative point is that there was a spare roll of carpet in one of the wardrobes and there was also a drawer missing but these were minor points compared to the apartment overall.
Hospedou-se por 21 diárias em out. de 2023
Resposta de Second Avenue Team em 20 de nov. de 2023
Thank you for your fantastic review! We're thrilled you enjoyed the stunning view, high-quality apartment, convenient parking, and pristine pools. We strive to provide a wonderful experience and we're delighted you had a great stay!

8/10 - Boa

Helen

Viagem com a família
Pontos positivos: Comodidades
It was great and will be perfect once the work is finished. There was no problem with night noise and we were out most of the day so was no real problem.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Sahra em 12 de nov. de 2023
Hi Helen,Thank you for your positive review! We're glad you had a great stay. We're working to complete ongoing improvements and appreciate your understanding. Your feedback is valuable, and we look forward to welcoming you back for an even better experience.Kind regards,2nd Avenue Apartments

8/10 - Boa

MICHAEL

Pontos positivos: Conforto do quarto
Spacious apartment with fantastic ocean view
First impressions were a little daunting as two floors were undergoing renovation, causing noticeable noise and odour, but once we settled in we were completely happy with our apartment.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Sahra em 12 de nov. de 2023
Hi Michael,Thank you for your feedback. We apologize for the inconvenience caused by ongoing renovations. We're glad you were happy with your apartment once settled. We're committed to improvements and hope to host you again for a smoother experience.Kind regards,2nd Avenue Apartments

10/10 - Excelente

keith Andrew

Pontos positivos: Limpeza e condições e instalações da propriedade
Had a nice stay
Hospedou-se por 9 diárias em out. de 2023
Resposta de Second Avenue Team em 3 de nov. de 2023
Hi Keith thank you for taking the time to do a review we really appreciate it and glad you enjoyed your stay with us and hope to see you again in the near future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
私は23階の角部屋だったので3方向の素晴らしい景色を体験できました。テレビは映画チャンネルが見られました。他には冷蔵庫、食洗機、オーブン、電子レンジ、IHコンロ、電気ポット、洗濯機、乾燥機など。欠点は、テレビ画像やインターネットがフリーズすることと、設備全体が古いことです。
Hospedou-se por 3 diárias em out. de 2023
Resposta de Second Avenue Team em 2 de nov. de 2023
We are so glad to hear you had an enjoyable experience with us and enjoyed our amazing views.

8/10 - Boa

Virginia Wynifred

Hospedou-se por 9 diárias em out. de 2023
Resposta de Second Avenue Team em 28 de out. de 2023
Thank you for your review.

2/10 - Terrível

Claire

Pontos positivos: Limpeza e condições e instalações da propriedade
There were building works going on at the time of my stay which I was not notified about. So drilling and hammering throughout the day during the week days. Had it not been for this I would have rated my stay highly but it had a huge impact. Staff were friendly, location great, good sized apartment.
Resposta de Second Avenue Team em 23 de out. de 2023
We apologies for any inconvenience caused by the construction. We do send an email to each guest to advise of the works in advance, but we are sorry if this didn't reach you. We're glad you found our staff friendly, enjoyed the location, and liked the apartment size. Your feedback is important, and we hope to welcome you back at another time.

10/10 - Excelente

YOSHIKO

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
とても良かったです!また行く機会があれば泊まりたいと思います。
Hospedou-se por 3 diárias em out. de 2023
Resposta de Second Avenue Team em 12 de out. de 2023
We are glad to hear you enjoyed your stay and we hope to welcome you back to 2nd Avenue.

6/10 - Ok

David

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 10 diárias em set. de 2023
Resposta de Second Avenue Team em 26 de out. de 2023
Thank you for your feedback, we look forward to having you stay with us again.

8/10 - Boa

John

Pontos positivos: Limpeza e condições e instalações da propriedade
Good location unfortunately there is construction in the area
Hospedou-se por 3 diárias em out. de 2023
Resposta de Second Avenue Team em 12 de out. de 2023
Thank you for your feedback. We appreciate your kind words about our location, and we apologies for any inconvenience caused by the construction.

8/10 - Boa

Mark

Pontos positivos: Limpeza
Hospedou-se por 8 diárias em set. de 2023
Resposta de Second Avenue Team em 26 de out. de 2023
Thank you we are glad you enjoyed your stay.

10/10 - Excelente

Tracy

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Always love second ave. Indoor pool spa sauna. Locality etc
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Second Avenue Team em 28 de ago. de 2023
Thank you for the positive review. We're thrilled to hear you enjoyed our facilities and location. We look forward to welcoming you back soon.

8/10 - Boa

Robyn

Viagem com a família
We only stayed Friday night till Monday morning. Definitely do not stay Mon to Friday as the renovation noise (jackhammers) is unbearable. We had a lovely stay then Monday 8am you had to go out. Whole building was affected by noise. No chance anyone could rest or sleep or relax in apt. Aside from that I imagine price would double per night when renovations complete. Lovely spot.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Second Avenue Team em 22 de ago. de 2023
Thank you for sharing your feedback! We're thrilled to hear that you had a great stay over the weekend and enjoyed our lovely location. We apologize for any inconvenience caused by the renovation noise on Monday morning. We're actively working on improving our facilities, and we appreciate your understanding. We look forward to welcoming you back once the renovations are complete for an even better experience!

8/10 - Boa

Erica

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Second Avenue Team em 10 de ago. de 2023
Hi Erica thank you for your review and we hope that you will come and stay again at 2nd Ave .

8/10 - Boa

Melanie

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Good location, great sea views. Good indoor pool, outside pool was too cold to swim. Flat had all the commodities like washing machine appreciated for families. But our flat needed a soft refurbishment. Also Quilts would be appreciated for winter. Noisy because of busy highway at the back of property. Property would need a ramp for suitcases and pushchair.
Hospedou-se por 5 diárias em jul. de 2023
Resposta de Second Avenue Team em 4 de ago. de 2023
H Melanie that you for taking the time to review our property. Our location in Burleigh Heads is great for beach views from the balcony. Glad you enjoyed our indoor pool. We do appreciate your feedback. All of our Apartments are individually owned and your comments regarding furnishing will be passed on to the owners. We do hope we can host you again in the future.

10/10 - Excelente

Rod

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very friendly staff (Phil), great location. Would highly recommend.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Second Avenue Team em 16 de jul. de 2023
We're delighted that you had such a positive experience with us, and we greatly appreciate your recommendation. Thank you for choosing us, and we look forward to welcoming you back soon!

8/10 - Boa

Andra

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Whilst the apartment itself was a bit tired, it had everything you needed for a great family holiday and a fully functioning kitchen which made making meals easy. The location is fantastic with the beach directly across the road, restaurants a short walk away and great parking for when you do day trips elsewhere.
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Second Avenue Team em 14 de jul. de 2023
Thankyou Andra for taking the time to review our property. It means a lot to us and so glad you enjoyed the great views and the fantastic location.We look forward to having you back to stay with us again

8/10 - Boa

Sharon Lee

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
A lot of work going on but wasn’t a problem at all ,great location
Hospedou-se por 3 diárias em jun. de 2023
Resposta de Second Avenue Team em 19 de jun. de 2023
Thank you, Sharon, we are glad you enjoyed your stay.

4/10 - Insatisfatória

Elise

Viagem a dois
Pontos positivos: Comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza
The room was not good. The carpet was filthy and crusty on touch of the foot. The whole place needed a dust, dust hanging from the pictures above the bed and walls. We moved the ottoman in the lounged room and the carpet so was dirty and food underneath. Our room clearly used to be a 2 bedroom, and has had a wall knocked down and made a larger main bedroom. The orientation of the bed faced the wall not the ocean. The couch also faced the wall not the ocean. Could not watch tv and look out to ocean at same time. Dining room and lounge needed to be swaped around. Couch was too far away from TV which made the remote difficult to work. No TV in bedroom. Neighbours were smoking pot all weekend which seeped into our apartment.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de 2nd Avenue Apartments em 9 de jul. de 2023
Dear Elise,Thank you for your review and for sharing your concerns about your recent stay. We apologize for the issues you encountered regarding the cleanliness of the room, the layout, and the disturbance caused by neighbours. Your feedback is valuable to us, and we will take immediate action to address these matters and ensure a more pleasant experience for our guests. We hope you will give us another opportunity to provide you with a superior stay.Best regards,Sahra2nd Avenue Apartments

10/10 - Excelente

Melissa

Pontos positivos: Limpeza e condições e instalações da propriedade
Great place to stay. amazing sea views.
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Reservations em 14 de mai. de 2023
Thank you for the great review. We are glad you enjoyed your stay.

8/10 - Boa

Kate

Pontos positivos: Limpeza e condições e instalações da propriedade
Great location as walking distance to main shops, restaurants and beach. Stunning view from 8th floor and beautiful to wake up to. There was construction works happening in the upper levels of the building which meant some disruption. Some amenities weren’t working or serviced like the spa and steam room.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de 2nd Avenue Apartments em 9 de jul. de 2023
Dear Kate,Thank you for your review and for highlighting the great location of our hotel, with easy access to shops, restaurants, and the beach. We apologize for the inconvenience caused by the construction works and the amenities not being fully functional. We appreciate your understanding, and we will address these issues promptly. We hope to welcome you back for a better experience in the future.Best regards,Sahra2nd Avenue Apartments

10/10 - Excelente

Erylin

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location and view. Easy walk to beach and headland
Hospedou-se por 3 diárias em abr. de 2023

4/10 - Insatisfatória

Belinda Eileen

Hospedou-se por 4 diárias em abr. de 2023

2/10 - Terrível

Rodney

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
The view was amazing but everything else about our apartment was extremely disappointing, including: *The noise from the renovation was terrible and we couldn't wait to get out of our apartment each morning before we got a headache from the demolition of tiles, which seemed to be occurring directly above our heads. I spoke to the receptionist who indicated that the renovation was noted on the booking website. I checked the booking website and there is a note right at the very bottom of the site under Policies. It should have been much more prominent given the noise and access impact of the renovations. *The apartment was extremely dirty and run down (I've even got photos of tiles falling off the wall, piles of dirt in the corners, marks all over the walls, holes in the sheets, difficulty opening and closing cupboard doors etc). *The main air conditioning unit sounded like it was about to 'take off' and you could hardly hear the TV above the noise of the unit. I've travelled the world and even stayed in many Backpacker Hostels that were of a much higher standard than this apartment. I've never left a bad review but this apartment really deflated our family holiday. I would definitely NOT recommend staying at 2nd Avenue Beachside Apartments.
Hospedou-se por 5 diárias em abr. de 2023

8/10 - Boa

Louise, Torquay

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property itself is quit aged but you can move past that very quickly when you get to wake up to that view everyday. The staff are lovely and my kids loved that there was a PS3 with games in the room!! I would recommend staying.
Hospedou-se por 8 diárias em abr. de 2023

8/10 - Boa

john

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Nice apartment, needs new furniture.
Location was ideal, view spectacular and the building with all its amenities were great. 2 bed executive, 21c was spacious comfortable and well equipped. The furniture in the living area and balcony was very poor. All very old and worn, sofa and chairs were what you expect in a student flat, not a upmarket Gold Coast apartment. Outdoor furniture was plastic junk from the 80s, only 2 seats for a apartment for 4 people. Cleanliness was fine on the surface, but in need of a good deep clean, sills, window frames etc. Update the furniture and lighting fixtures to the 21st century and the place would be brilliant.
Hospedou-se por 5 diárias em mar. de 2023
Resposta de Second Avenue Team em 16 de mar. de 2023
Thank you for taking the time to review your recent stay with us. We are glad you enjoyed our location the views & found the building amenities great. We appreciate you feedback regarding the furnishings and will pass your comments regarding the cleanliness onto our housekeeping team to address straight away.We hope to welcome you back to stay with us again.

8/10 - Boa

Morag

Viagem a dois
Pontos positivos: Comodidades
Liked Amazing Ocean view Liked balcony Liked Spaciousness Didn’t like rubber backed curtains smelled with the sun hit them.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de 2nd Avenue Team em 14 de mar. de 2023
Thank you so much for your very kind review. We are pleased to hear that you enjoyed the view and found our apartment spacious. We also appreciate the feedback regarding the curtains.

10/10 - Excelente

Alice

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Overall I had the most wonderful stay. The view is stunning and the rooms are lovely plus it’s so close (stones throw) to the beach. The staff also went above and beyond to ensure I had the best stay! Will definitely be back. Big thank you again to Bec, Vanessa & Phil for a wonderful stay!
Resposta de 2nd Avenue Team em 7 de mar. de 2023
Hi Alice, many thanks for taking the time to leave a review of our property. We do thank you for your kind words and hope that we can welcome you once again soon to 2nd Avenue Apartments in Beautiful Burleigh.Kind regards, The 2nd Ave team

6/10 - Ok

Peter

Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Problem with cockroaches
Hospedou-se por 4 diárias em fev. de 2023
Resposta de 2nd Avenue Team em 8 de mar. de 2023
A very good morning Peter, we do thank you for taking the time to leave a review. We do take these issues very seriously and maintain our pest control systems to ensure the property is not adversely affected by pests. In the days prior to your experience, we did have the building pest control through to spray internally on all floors. The pest control measures do not kill the cockroaches straight away as much as we would like it to. As we do live in a tropical part of the world the eradication of all cockroaches in the local environment is not possible and as they do have the ability to fly through open windows and doors that may be left open by guests. It is a continual effort required to keep them out of the building. We are always vigilant to act on reports of pests and do not take it lightly. Once again we thank you for your comment and hope that we are able to welcome you back to 2nd Avenue Apartments in the future

8/10 - Boa

Cindy

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great spot ..
Hospedou-se por 5 diárias em fev. de 2023
Resposta de 2nd Avenue Team em 15 de fev. de 2023
Thanks Cindy. Don't hesitate to call us and book your next stay

10/10 - Excelente

Shelley

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The swimming facilities were excellent. Shame the steam room was not working for our stay but that can't be helped. Appreciated the comms about the construction work on the property so we were prepared.
Hospedou-se por 5 diárias em fev. de 2023
Resposta de 2nd Avenue Team em 15 de fev. de 2023
Thanks so much for taking the time to write this review. We look forward to welcoming you back. Also, we do have the steam room up and running again :)

10/10 - Excelente

Kelly

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
2nd Ave apartments never disappoint; awesome proximity to beach and all the shops/restaurants - everything within easy walking distance. Although the building is quite old, the pools, common areas and gardens are all well maintained and the staff onsite are always very pleasant and accommodating regards any requests. This was our 3rd stay and we can’t wait to come back!
Hospedou-se por 3 diárias em fev. de 2023
Resposta de 2nd Avenue Team em 10 de fev. de 2023
Hi Kelly thank you for taking the time to review our property, we really appreciate it. So glad you enjoyed our facilities and lovely restaurants and cafe. Look forward to seeing you again in the near future.

10/10 - Excelente

Kerry

Pontos positivos: Limpeza e conforto do quarto
10
We would highly recommend staying at 2nd Avenue Apartments very spacious very clean and great location
Hospedou-se por 7 diárias em nov.. de 2022
Resposta de 2nd Avenue Team em 3 de dez. de 2022
Hi Kerry thank you so much for taking the time to review our property. We are glad you enjoyed your stay, and we hope to see you again in the near future.Reservations

6/10 - Ok

Ashley

Viagem em grupo
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Lovely staff, great location and burleigh beach is the absolute best!! The property itself though seemed worn out, including the facilities which made it a little disappointing. The apartment was really poorly cleaned, floors were sticky, all the kitchen appliances and utensils were so dirty and stained. Linen was ok. Overall, it is still a convenient location but not the most comfortable place to stay if your looking for a relaxing vacation
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de 2nd Avenue Team em 28 de nov. de 2022
Thank you for your feedback. We are happy to hear that you found our staff lovely & enjoyed our great location.

10/10 - Excelente

John

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great ocean views, unit and ammenities were perfect
Hospedou-se por 3 diárias em nov.. de 2022
Resposta de 2nd Avenue Team em 28 de nov. de 2022
Thank you for the great review.

10/10 - Excelente

Julie

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great ocean view.
Resposta de 2nd Avenue Team em 13 de nov. de 2022
Thank you for the 5-star review. We are glad you enjoyed our amazing ocean views.

6/10 - Ok

Margaret

Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
Wonderful view but the apartment needs alot of work
Hospedou-se por 3 diárias em out. de 2022
Resposta de 2nd Avenue Team em 13 de nov. de 2022
Thank you for your feedback. We are glad to hear you enjoyed the view, we agree they are amazing.

8/10 - Boa

Grant

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location, great for younger and older kids, good spot to relax if your lucky enough to be kid free.
Hospedou-se por 3 diárias em ago. de 2022

10/10 - Excelente

Toshio

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2022

10/10 - Excelente

Kelly

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful view, great location, comfortable bed, great pools.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de 2nd Avenue Team em 24 de jun. de 2022
A very heartfelt thank you Kelly. Thanks for taking the time out to leave a review of your stay. We do very much hope that we will be able to welcome you again to 2nd Ave Apartments in the near future.

10/10 - Excelente

David, Scarborough

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Reception check in was easy, access to room was convenient, views from the balcony were stunning, comfortable and very well furnished. Would stay there again no problems
Hospedou-se por 3 diárias em jun. de 2022
Resposta de 2nd Avenue Team em 22 de jun. de 2022
Hi David thank you for taking the time to review our property. Your feed back is important to us. Glad you enjoyed the location and our great views. We do look forward seeing you again.

8/10 - Boa

Marcus

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Great Stay
We enjoyed our stay at 2nd Avenue Beachside Apartments. 2nd Avenue Beachside Apartments is walking distance away from lots of nice restaurants. The Indoor Pool and Spa Facilities were really nice and were a really good temperature.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de 2nd Avenue Team em 18 de jun. de 2022
Good morning Marcus, We would like to thank you for taking the time to post a review about your stay. Your feedback is very valuable and we hope to hear from you in the future for another stay. Keep safe and hopefully we can welcome you once more to 2nd Avenue Apartments. Kind regards, 2nd Ave Apartments Team