Piscina
Verificar disponibilidade

Avaliações de Hot Springs & Pool. By Mountains. Historic Resort

Hot Springs & Pool. By Mountains. Historic Resort
Genoa, NV

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 8 de 12 avaliações" "
Nota 8 - Boa. 2 de 12 avaliações" "
Nota 6 - Ok. 1 de 12 avaliações" "
Nota 4 - Insatisfatória. 1 de 12 avaliações" "
Nota 2 - Terrível. 0 de 12 avaliações" "

9,0/10

Limpeza

8,0/10

Comodidades

8,0/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Deanna C.

Pontos positivos: Limpeza
Gorgeous views!
We were very pleasantly surprised by the beautiful mountain views. Watching sunsets and stargazing directly from the porch or the hot tub was very enjoyable. The room and property was clean and staff was friendly.
Hospedou-se por 3 diárias em mai. de 2023

8/10 - Boa

Angela H., Reno, NV

Pleasant stay
The property is beautiful, the mountains, the hot springs, it was all so scenic and gorgeous. The room was nice but not as clean as we would have liked, mostly the bathroom. The view from the room was breathtaking! Overall, we enjoyed this quiet, serene stay for a relaxing weekend!
Hospedou-se por 2 diárias em fev. de 2024

4/10 - Insatisfatória

Kathryn V.

Pontos negativos: Limpeza
Very Disappointing
One of the bath towels was torn, the bathroom vanity light didn't work and the carpet was stained by the coffee pot area. Most importantly the Hot Spring Pools were closed for maintenance Oct. 2-16. We should have been notified when we booked this room. The only reason we booked this room was for the Hot Springs.
Hospedou-se por 2 diárias em out. de 2023
Resposta de VrboOwner em 21 de nov. de 2023
Dear Kathryn, thank you for taking the time to share your feedback with us. We regret any inconvenience you experienced during your stay. We are saddened to hear about the issues with the torn bath towel, the non-functioning bathroom vanity light, and the stained carpet near the coffee pot area. Your comments are noted, and we will address these concerns promptly to ensure a more seamless experience for future guests. Had we been aware of these issues during your stay, our team, available 24/7, would have been more than happy to provide immediate assistance. We understand the disappointment regarding the closure of the Hot Spring Pools during your stay. We sincerely apologize for any frustration this may have caused. We acknowledge the importance of being informed about such closures in advance, and we will review our communication procedures to prevent similar situations in the future. Your feedback is invaluable, and we appreciate your understanding. If there's anything else you would like to share or if you have further suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Sincerely, Your Leavetown Team

10/10 - Excelente

teree m.

Pontos positivos: Limpeza
Enjoyed but not totally pleased!
The facility was Awesome, but the hot springs attendant was quite rude, we planned on going to the hot springs for the last session from 930 to 10, based on by what we were told at checkin for the springs rules, we were there at 9:31 and attendant tefused us entry. We will definitely have to stay another weekend.
Hospedou-se por 1 diária em set. de 2023

10/10 - Excelente

Sandra K., Half Moon Bay, CA, US

Pontos positivos: Limpeza
Carson Valley Nevada
This resort has a view of the Carson Valley. This is such beautiful country. We enjoyed everything about our stay. The hot spring soak at the end of a long day, the Mountains rising on one side of us and the Carson Valley on the other, the small town of Genoa all were great fun. This was our second trip to this resort, we will be back! So very peaceful!
Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Kong H.

Pontos positivos: Limpeza
One night
We were booked at a retreat and came a day early the location was a little far but the view and amenities were amazing
Hospedou-se por 1 diária em ago. de 2023
Resposta de VrboOwner em 25 de ago. de 2023
We appreciate your feedback about your early arrival at the retreat. It sounds like the location, while a bit far, offered stunning views and excellent amenities that made your stay enjoyable. We're glad you could take advantage of those positive aspects of the property. We hope you had a memorable time during your stay and that you were able to fully unwind and enjoy the retreat's offerings.

8/10 - Boa

Lidia

Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Garrett S.

Pontos positivos: Limpeza
Yosemite Trip
I stayed here with my girlfriend and we were both very impressed with our overall experience. The property was clean and had many amenities that made us feel right at home. I would definitely recommend this property to anyone looking to take a trip to yosemite!
Hospedou-se por 2 diárias em jun. de 2023
Resposta de VrboOwner em 29 de jun. de 2023
Thank you for your amazing review! We're thrilled to hear that both you and your girlfriend had an impressive overall experience during your stay with us. It's wonderful to know that the cleanliness and numerous amenities of our property made you feel right at home. It would be our pleasure to welcome you back in the future.

6/10 - Ok

Larry

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
What I didn’t like was when I checked out they told me there was a $45.00 new spa fee. I was told at checking in that the spa was free for me up to two guests. On top of that the spa was closed down do to lightening and we didn’t use it. The lady did remove the fee but was a bit argumentative. That kind of miscommunication causes concern for future business with Holiday Inn and here.
Hospedou-se por 2 diárias em mai. de 2023

10/10 - Excelente

Janell M.

Pontos positivos: Limpeza
Very welcoming and the resort has a lot of animitties
Very clean and beautiful views
Hospedou-se por 3 diárias em mar. de 2023

10/10 - Excelente

levi c.

Pontos positivos: Limpeza
great loction
we really enjoyed this location as well as the staff and amenities.
Hospedou-se por 2 diárias em fev. de 2023

10/10 - Excelente

Christopher H.

Pontos positivos: Limpeza
Perfect
Would do it again!!
Hospedou-se por 2 diárias em jan. de 2023
Resposta de VrboOwner em 20 de fev. de 2023
Dear Christopher, thank you for taking the time to let us know about your experience. We are so happy to hear that you will come back! We strive to make sure all of our guests have an enjoyable experience and we're glad that you did enjoy your stay! Thank you for your feedback. Sincerely, Your Leavetown Team