Hotéis perto de Gem Park Field IL

"Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels."

"The worst I’ve ever experienced"

"It’s fine for the price"

"Toilet seat unstable. No coffee maker. TV didn’t work that good. Splatter on the walls several areas. Stairwells had debris everywhere. Bed and linens were clean and comfortable. No shampoo in the shower."

"The pictures of the place look great online. When we got there, the place was a total dump. We didn't even get out of the car. I would prefer to sleep in my car than this place. Not in this neighborhood though. The whole area is bad. We went to another motel down the road and witnessed a drug deal. Do yourself a favor and drive 10 minutes to the casino district and spent another 25 bucks a night like we did. It was too late to cancel our reservation, so we ate the cost. It was worth it though...

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"The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke...

"Great stay in a historic updated property. Rooms were gorgeous with an industrial feel and lots of great windows."

"Stay was perfect! Very clean, roomy and bed was almost too comfortable as it was difficult to get up in the morning! This will be my go-to if I ever need to stay in Rockford again! Thank you!"

"Pool was down for just routine maintenance so that was a bummer. Just bad timing. But the staff were so kind."

"You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson...

"No free breakfast too expensive for how small the room was. Shampoo conditioner and body soap empty asked three times for it to get filled. Didn’t get extra towels or pillow like I asked."

"The staff are very friendly and helpful"

"The room was dirty staff rude breakfast unsanitary I drove 1000 miles to be treated like crap I’ve stayed in many comfort inns this one is garbage I want my money back !"

"Ill pefer to have a breakfast included that a kictchen. Thank you"

"The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned"