This apartment is even better than advertised on this site. It was nicely sized, very clean, and the owner thought of small details and provided for our anticipated needs. It is conveniently located for what we needed and is in a relatively quiet area and we felt very safe. Self check in process was seamless. Overall this was a fantastic find. The reason for only 4 stars (the property, etc would get 5) is I did not find the owner as responsive as I would have liked. They didn't follow their own billing cycle as they said so I emailed a few times about paying the balance. I got no response and the travel time was approaching and I was worried we would lose the apt. I actually had to call the owner from the US about it twice! It was odd that I had to chase an owner to pay THEM. And when I got the balance bill, they attached a note saying I owed another €200 because of a typo error they made in our original contract. I checked the math and they were right, but it was concerning that I learned of this last minute, and when they sent the bill for that the dates of stay were wrong. I emailed the owner again and got no response. Thankfully everything was perfect when we arrived. Having said all this, when I did call the owner, she was very lovely and helpful at the time. It sounded like there was a family issue they were dealing with and I while I totally understand that having gone through a tough time last year myself, it was hard worrying about having a place to stay when you are traveling from far away. Again it all turned out wonderful and the woman was quite nice on the phone, just not attentive to emails or details on paperwork.