Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 58 de 221 avaliações" "
10 - Excelente
58
Nota 8 - Boa. 63 de 221 avaliações" "
8 - Boa
63
Nota 6 - Ok. 37 de 221 avaliações" "
6 - Ok
37
Nota 4 - Insatisfatória. 26 de 221 avaliações" "
4 - Insatisfatória
26
Nota 2 - Terrível. 37 de 221 avaliações" "
2 - Terrível
37
7,2/10
Limpeza
7,4/10
Serviço e funcionários
6,4/10
Comodidades
7,0/10
Condições e instalações da propriedade
6,0/10
Cuidado com o meio ambiente
Avaliações
6/10 - Ok
Ricardo
30 de jul. de 2019
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Não recomendo para quem gosta de limpeza !!
Quarto de hotel cheio de poeira, tantos os cantos de janelas, roupa de cama e o quarto inteiro. Horrível de dormir, fica com a pele toda ressecada
Ricardo
Hospedou-se por 1 diária em jul. de 2019
10/10 - Excelente
Corbin, NM
Viagem a dois
4 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love the prices
Corbin
Hospedou-se por 1 diária em mai. de 2024
Resposta de CC - Guest Relations Manager em 6 de mai. de 2024
Hi Corbin! We're delighted to hear that you found our prices to be satisfactory! Providing competitive rates while maintaining quality service is important to us, and we're glad that you appreciate it. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon!
8/10 - Boa
Corbin, NM
4 de mai. de 2024
Pontos positivos: Comodidades e condições e instalações da propriedade
Everything like your prices
Corbin
Hospedou-se por 1 diária em mai. de 2024
Resposta de CC - Guest Relations Manager em 6 de mai. de 2024
Hi Corbin. Thank you for your feedback regarding our prices. We strive to offer competitive rates while providing a comfortable and enjoyable experience for our guests. If there are specific aspects of our pricing that you would like to discuss or if you have any suggestions for improvement, please feel free to reach out to us directly. Your input is valuable, and we appreciate the opportunity to address any concerns you may have. We hope to have the pleasure of welcoming you back in the future.
8/10 - Boa
Corbin, NM
15 de abr. de 2024
Corbin
Hospedou-se por 1 diária em abr. de 2024
Resposta de CC - Guest Relations Manager em 19 de abr. de 2024
Dear Corbin, Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon. Sincerely,
8/10 - Boa
Jason
23 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jason
Hospedou-se por 1 diária em jan. de 2024
Resposta de MP - Guest Relations Manager em 27 de jan. de 2024
Hello Jason, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
8/10 - Boa
Jason
19 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This property is excellent for the price. Walkable to stores, restaurants, and train station. Checkin was easy and fast. The rooms of this classic motel have all been remodeled and updated. Bathroom is very nice. Property is very clean. I agree with other reviewers that the bedspreads need replacing. I plan to stay here again in a few days. The only problem I had was some random woman knocking at my door asking for a lighter and to use my phone. Keep doors securely locked.
Jason
Hospedou-se por 1 diária em jan. de 2024
Resposta de MP - Guest Relations Manager em 21 de jan. de 2024
Hello Jason, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
6/10 - Ok
Michael
16 de jan. de 2024
Pontos negativos: Serviço e funcionários
Michael
Hospedou-se por 2 diárias em jan. de 2024
Resposta de MP - Guest Relations Manager em 21 de jan. de 2024
Hello Michael, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 - Boa
Chrisanna, Byers
Viagem de negócios
23 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I have no complaints. Every time I stay here I am treated politely, my room is clean, and it is quiet enough that I can get work done.
Chrisanna
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP - Guest Relations Manager em 23 de dez. de 2023
Hello Chrisanna, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
8/10 - Boa
bryan
Viagem com a família
18 de dez. de 2023
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Decent place to stay when passing through. Price is right.
bryan
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP - Guest Relations Manager em 19 de dez. de 2023
Hello Bryan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
8/10 - Boa
Chrisanna, Byers
Viagem de negócios
14 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The gentleman who checked me in was great, understanding and capable. The room was clean, and the rate was great.
Chrisanna
Hospedou-se por 1 diária em dez.. de 2023
Resposta de MP- Guest Relations Manager em 19 de dez. de 2023
Hello Chrisanna, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 - Excelente
Raymond
Viagem de negócios
4 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendly, quiet.
Raymond
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 6 de dez. de 2023
Hello Raymond, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
2/10 - Terrível
Robert
Viagem com família e crianças pequenas
26 de nov. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
There were people spray painting bikes outside which made our room smell like spray paint, the phone and electrical jacks were all caked with dried something or other. The heater barely worked there was no cold water in the shower so it was skip shower or have a scorching hot shower. There was dried blood all over the makeshift bedside table, the beds were extremely hard and had springs digging into us all night! Other than all those things it was decent-ish. I would sleep in my car or go more expensive than stay there again!
Robert
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 28 de nov. de 2023
Hello Robert, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
8/10 - Boa
Donald
19 de nov. de 2023
Donald
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 10 de dez. de 2023
Hello Donald, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
8/10 - Boa
Viajante verificado
14 de nov. de 2023
Pontos positivos: Limpeza e conforto do quarto
The check in/ checkout process was done outside the office through a window with a small opening (which has to be opened by staff inside)…. made me wonder is the neighborhood not safe….
Viajante verificado
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 14 de nov. de 2023
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
10/10 - Excelente
Andrea
Viagem de negócios, Viagem a dois
3 de nov. de 2023
Pontos positivos: Comodidades e condições e instalações da propriedade
The price was in are range
Andrea
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 4 de nov. de 2023
Hello Andrea, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
2/10 - Terrível
Benjamin, Gallup
2 de nov. de 2023
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Benjamin
Hospedou-se por 1 diária em nov. de 2023
Resposta de MP - Guest Relations Manager em 4 de nov. de 2023
Hello Benjamin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 - Excelente
Colleen
Viagem em grupo, Viagem com a família
20 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Colleen
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 21 de out. de 2023
Hello Colleen, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
8/10 - Boa
Arlene
18 de out. de 2023
Arlene
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 7 de nov. de 2023
Hello Arlene, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
8/10 - Boa
Adriene
7 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Adriene
Hospedou-se por 1 diária em out. de 2023
Resposta de MP - Guest Relations Manager em 10 de out. de 2023
Hello Adriene, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
6/10 - Ok
Shannon
Viagem a dois
6 de out. de 2023
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
was a nice cozy place and quiet, but there were bugs walking on the floor and in the restroom. and little flies flying around which I don't know where they came from.
Shannon
Hospedou-se por 2 diárias em out. de 2023
Resposta de MP - Guest Relations Manager em 7 de out. de 2023
Hello Shannon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
10/10 - Excelente
Jeffrey
28 de set. de 2023
Jeffrey
Hospedou-se por 1 diária em set. de 2023
Resposta de MP - Guest Relations Manager em 1 de out. de 2023
Hello Jeffrey, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
2/10 - Terrível
Sven
11 de set. de 2023
Pontos negativos: Limpeza
Just don’t…..
Sven
Hospedou-se por 1 diária em set. de 2023
Resposta de MP - Guest Relations Manager em 13 de set. de 2023
Hello Sven, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 - Ok
Ben, Gallup
3 de set. de 2023
Ben
Hospedou-se por 1 diária em ago. de 2023
Resposta de MP - Guest Relations Manager em 4 de set. de 2023
Hello Ben, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 - Excelente
Mary
29 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very clean and comfortable
The room was very clean, bathroom smelled fresh and was spotless.
Mary
Hospedou-se por 1 diária em ago. de 2023
Resposta de MP - Guest Relations Manager em 3 de set. de 2023
Hello Mary, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
2/10 - Terrível
Christopher
17 de ago. de 2023
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Christopher
Hospedou-se por 1 diária em ago. de 2023
Resposta de MP - Guest Relations Manager em 21 de ago. de 2023
Hello Christopher, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 - Excelente
Joel
15 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The best
Joel
Hospedou-se por 2 diárias em ago. de 2023
Resposta de MP - Guest Relations Manager em 16 de ago. de 2023
Hello Joel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
6/10 - Ok
Banjo Gonzales
6 de ago. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Banjo Gonzales
Hospedou-se por 1 diária em ago. de 2023
Resposta de MP - Guest Relations Manager em 7 de ago. de 2023
Hello Banjo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 - Terrível
Cornelia
30 de jul. de 2023
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Bed bugs
July 29. 2023. Check in. Sevice was good. The bed. Alot bed bugs. 👎 A very lond noisy due to the train. Every hour. 👎
Cornelia
Hospedou-se por 1 diária em jul. de 2023
Resposta de MP - Guest Relations Manager em 2 de ago. de 2023
Hello Cornelia, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 - Ok
joseph
21 de jul. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
There was a roach in the room, and they didn't clean behind the refrigerator. The Towels are stained. Check out is abnormally early at 10:00am.
Staff is friendly and available.
joseph
Hospedou-se por 1 diária em jul. de 2023
Resposta de MP - Guest Relations Manager em 23 de jul. de 2023
Hello Joseph, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
6/10 - Ok
Roger
Viagem com a família
17 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Small rooms, but good price.
Roger
Hospedou-se por 1 diária em jul. de 2023
Resposta de MP - Guest Relations Manager em 19 de jul. de 2023
Hello Roger, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
4/10 - Insatisfatória
CAROLEE
10 de jul. de 2023
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
CAROLEE
Hospedou-se por 1 diária em jul. de 2023
Resposta de MP - Guest Relations Manager em 16 de jul. de 2023
Hello Carolee, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 - Terrível
Patti
10 de jul. de 2023
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This was the worst motel I’ve ever seen. The room we were given was already occupied, and the place was filthy. The “ Manager” was a little out of it and seemed not to care if we stayed or not. We canceled our reservation needless to say and went somewhere else.
Patti
Hospedou-se por 1 diária em jul. de 2023
Resposta de MP - Guest Relations Manager em 11 de jul. de 2023
Hello Patti, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
2/10 - Terrível
Linda
Viagem com a família
8 de jul. de 2023
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Linda
Hospedou-se por 1 diária em jun. de 2023
Resposta de MP - Guest Relations Manager em 9 de jul. de 2023
Hello Linda, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
2/10 - Terrível
Darin
6 de jul. de 2023
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I reserved a room a month in advance and showed up to a no vacancy sign. She pulled up my reservation and everything and still turned me away. She didn't even apologize. This was the worst motel experience I've ever had. Upon reflection, I'm glad I didn't give them my money. Everything was trash, including the people. Go to the next town and avoid this place like the plague!
Darin
Hospedou-se por 1 diária em jul. de 2023
Resposta de MP - Guest Relations Manager em 9 de jul. de 2023
Hello Darin, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
10/10 - Excelente
Viajante verificado
Viagem de negócios
14 de mai. de 2023
Comfy Hideaway
Pleasant surprise .. driven thru Gallup on busines trips to Albuq/S. Fe many times.. first time I decided to stay in Gallup. Great little hide-away just off the main drag (Route 66). Room was clean and comfortable
Viajante verificado
Hospedou-se por 1 diária em abr. de 2023
Resposta de MP - Guest Relations Manager em 15 de mai. de 2023
Hello Valued Customer, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
4/10 - Insatisfatória
Mark
14 de mai. de 2023
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Mark
Hospedou-se por 1 diária em mai. de 2023
Resposta de MP - Guest Relations Manager em 15 de mai. de 2023
Hello Mark, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 - Boa
Brian
Viagem a dois
8 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was ok
Brian
Hospedou-se por 1 diária em mai. de 2023
Resposta de MP - Guest Relations Manager em 9 de mai. de 2023
Hello Brian, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
2/10 - Terrível
James
20 de abr. de 2023
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The room was like a large closet with a bathroom. Furniture was scrap junk. I wouldn't have stayed there for free. The desk lady said the place was remodeled and the best around. I found a place down the road that was very, very good for the exact same price: $49.50.
James
Hospedou-se por 1 diária em abr. de 2023
Resposta de MP - Guest Relations Manager em 22 de abr. de 2023
Hello James, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 - Terrível
Starla
Viagem com família e crianças pequenas
20 de abr. de 2023
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was dirty not clean like somebody was living in there before the sheets were dirty I had to clean the room myself so all in all was nasty
Starla
Hospedou-se por 7 diárias em abr. de 2023
Resposta de MP- Guest Relations Manager em 22 de abr. de 2023
Hello Starla, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 - Boa
John
14 de abr. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Out side didn’t look nice but inside was recently upgraded if you like trains this is the place to stay
John
Hospedou-se por 1 diária em abr. de 2023
Resposta de MP- Guest Relations Manager em 17 de abr. de 2023
Hello John, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.
2/10 - Terrível
Julian
Viagem com família e crianças pequenas
27 de mar. de 2023
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
They wanted us to pay 10$ extra for each kid. Never experienced that before every hotel/motel kids stay free under 17.
Front desk was rude and the energy was really off
Julian
Hospedou-se por 1 diária em mar. de 2023
Resposta de MP- Guest Relations Manager em 29 de mar. de 2023
Hello Julian, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
2/10 - Terrível
Warren
31 de jan. de 2023
Warren
Hospedou-se por 1 diária em jan. de 2023
Resposta de Sincerely, MP- Guest Relations Manager em 4 de fev. de 2023
Hello Warren, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
6/10 - Ok
bryan
Viagem com a família
12 de dez. de 2022
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Reserved a room with a king size bed. Got to the room and it was only a full size. So needless to say the 2 of us didnt sleep very well
bryan
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Sincerely, MP - Guest Relations Manager em 13 de dez. de 2022
Hello Bryan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
4/10 - Insatisfatória
Deborah
Viagem a dois
6 de dez. de 2022
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The motel room was very outdated. The "one" bath towel was thin and ripped. The wash cloth was old and very stained. Our room next door was given to occupants that used it as a place to party ALL night.
Deborah
Resposta de Sincerely, MP - Guest Relations Manager em 13 de dez. de 2022
Hello Deborah, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
8/10 - Boa
Antonia
27 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Antonia
Hospedou-se por 1 diária em out. de 2022
Resposta de Sincerely, MP- Guest Relations Manager em 31 de out. de 2022
Hello Antonia, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
4/10 - Insatisfatória
Qiuhua
Viagem a dois
25 de out. de 2022
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Wifi doesn't work at all, the room is full of dirt. The sheets and pillows are dirty. The water is not very clean. No hair dryer, no hangers.
Qiuhua
Hospedou-se por 1 diária em out. de 2022
Resposta de Sincerely, MP- Guest Relations Manager em 31 de out. de 2022
Hello Qiuhua, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 - Terrível
christopher
Viagem de negócios
25 de out. de 2022
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nasty unsafe area of Gallup.
Bed bugs . Filthy. Broken glass on floor. Blood on light fixtures , uncomfortable . People banging on the door all hours .drug traffic . I would give it a zero. Awake all night because very bad area and afraid of being attacked and or broken into.
christopher
Hospedou-se por 1 diária em out. de 2022
Resposta de Sincerely, MP- Guest Relations Manager em 31 de out. de 2022
Hello Christopher, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
4/10 - Insatisfatória
Peggy
Viagem de negócios, Viagem com a família
19 de out. de 2022
Pontos negativos: Limpeza
The bed sheets were dirty and stained. The staff assigned a different room when no housekeeping person showed up. They even helped us move. The new room had a crack pipe on a window sill.
Peggy
Hospedou-se por 1 diária em out. de 2022
Resposta de Sincerely, MP- Guest Relations Manager em 21 de out. de 2022
Hello Peggy, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 - Ok
Gayle
12 de out. de 2022
Pontos negativos: Comodidades e condições e instalações da propriedade
my towels were not clean. the toothpaste residue on the wall in the bathroom was not mine. wifi was not accessible. homeless person was wandering in area and asked me for money 2 times.
you get what you pay for
Gayle
Hospedou-se por 1 diária em out. de 2022
Resposta de Sincerely, MP- Guest Relations Manager em 18 de out. de 2022
Hello Gayle, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
6/10 - Ok
Roderick
2 de out. de 2022
Pontos negativos: Limpeza
Roderick
Hospedou-se por 1 diária em set. de 2022
Resposta de Sincerely, MP- Guest Relations Manager em 8 de out. de 2022
Hello Roderick, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!