"Breakfast was very good and in a lovely peaceful garden.
Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning)."
"Lovely place to stay and staff were so welcoming and helpful. We enjoyd the hearty breakfast. The location is great to travel by train in to Cardiff city centre.
We will return and hopefully arrive earlier to fit in an evening meal - menu looked good."
"We discovered in the morning that there were somebody else's used sanitary towels in the bathroom bin. The bin in the room also haad rubbish in it. Also the packet soap had been opened and presumably used as the packaging waas in the bin. there was no shampoo.
When we complained at reception the receptionist was very unhelpful and basically got cross with us when we pushed the point showing us the QR code we could use to complain."
"Passamos o Natal em família. Casal e 3 adolescentes. *localização: excelente, próximo a vários restaurantes e centros de atividades. *atendimento excelente, todos os funcionários são muito gentis principalmentea Loreta e a Leonice. *SPA muito bom, organizado e limpo. *quartos limpos, confortáveis e bem equipados.
Ressalva: nosso unico ponto de reclamação foi a cozinha fechar as 21 hrs. Reservamos o restaurante para as 21 hrs na noite de Natal e quando chegamos fomos obrigados a pedir todos os...
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