8/10 - Boa
Lisa L.
15 de jul. de 2025
Pontos positivos: Limpeza
Great place to stay but rough start
Let's start with the positives (mostly):- very clean (except for the one dead cockroach in the kitchen)- soft towels- well equipped kitchen- comfortable bedrooms but the living isn't a comfortable place to hang- nice yard and hard surface floors for the dogs- central location to many tourist places like Disneyland, Knott's Berry Farm, and Medieval Times- large closets except each closet had large padlocked bins which prevented dresses from being hung wellThe check-in time was 2pm as posted the day before our arrival. When we were on the road the next day, the check-in time changed to 4pm. As 4pm came around, Austin (the host) called me to inform me that check-in would not be 4pm and that it would take a few more hours but he couldn't not give me a definite time. I understood that the cleaning situation was out of his control. We were 4 people with 2 dogs in a car. We really needed to know when we could arrive and recover from our roadtrip. We were finally told 8pm!!! Austin said that he would figure out a way to comp us for the delayed check-in. It's been almost a week and I have not heard of any comp and he has not replied to texting nor chat/email.
Lisa L.
Hospedou-se por 3 diárias em jul. de 2025